Tom Wear 

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Rated 1 out of 5 stars

This website is neither based in London nor selling authentic products. Immediately after purchasing I received an email confirming the items were being sent from China. No surprise when they arrived... See more

Rated 1 out of 5 stars

Received goods after 2 months wanted to return just keep putting on loop as order delivered absolutely avoid customer service is nill

Rated 1 out of 5 stars

I ordered cycling gear from "Tom Cycle London" after being misled by their website, which claimed they were a London-based shop holding a closing-down sale. In reality, they operate solely from China.... See more

Rated 4 out of 5 stars

Imagine you are sitting in Costa and an offer too good to be true pops up on your phone, and you realize it is too good to be true. London Company going bust and offloading cheap branded cycling cloth... See more

All reviews

(49)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a scam site

This is a scam site, do not order and do not be fooled by the closing down sale, this is a permanent feature to encourage you to buy quickly and not wait to do the usual checks that you might otherwise do.

There T&C’s state you can’t return because of size issues, this is against the distance selling act. They must provide a refund if returned within 14days and in good condition.

March 30, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs - this is a scam!

As other reviews indicate this is in deed a scam website, which is selling counterfeit Rapha products under false pretences. I just wish I had done my due diligence before purchasing!

Despite various emails I have received no response for the actual supplier in China!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! I had an issue with my order, but they responded promptly and sorted it out quickly. The product quality was exactly as described on the website. Will definitely purchase again.

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam cycle wear site

This is a scam cycle wear site - they sell fake items - these come from China - there has been no contact from them since my items arrived and they are appalling in quality.

Please DO NOT BUY
I have reported this company to the National Cyber Security Centre
I also suspect the few 5 star reviews are from fake accounts

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Tom Cycle Wear

Great experience with Tom Cycle Wear! The Cycling Set I ordered arrived on time, and I love the quality. I had a minor issue with the size, but their return process was simple and hassle-free. Very satisfied!

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

Fake item, scam website, so many BOTs review here

Fake item, scam website
Now they are using BOTs for ratings on Trustpilot also.
The seller is faking a shop in London, but actually shipping fake Rapha from China.
Also they have loads of imparity clauses to help them refuse order cancellation/refund and rip off customers.

March 24, 2025
Unprompted review

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