Tom Johns Financial Limited Reviews 57

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, guidance, and professionalism throughout the home-buying and remortgaging processes. Many highlight the clear explanations, patience, and dedication of the advisors, which made complex procedures feel smooth and stress-free. People frequently mention the excellent customer service, noting that advisors were always available to answer questions, provided tailored advice, and ensured a positive user experience. This comprehensive support, combined with the staff's knowledge and friendly approach, instilled confidence and made customers feel well-informed at every step.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff's dedication,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism,... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers highlight that advisors... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I want to take a moment to express our heartfelt thanks to Titto for your outstanding support and guidance throughout our home buying process. Your expertise and knowledge of the market were inv... See more

Rated 5 out of 5 stars

This is the first time we’ve used Mr. Santhosh John for our remortgage, the process was seamless. We contacted him for our current fixed rate ended, giving us proper guidance to review the market . He... See more

Rated 5 out of 5 stars

We honestly don’t know how we would have managed to buy a home without Tom. When we started out, we knew very little about the process, but Tom patiently guided us through every step. He explained eve... See more

Rated 5 out of 5 stars

Working with John Santhosh was the best decision we made during our home buying journey. We felt supported and informed the entire way.He helped us to find the best rate and finished the proces... See more


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

Tom Johns Financial is a trusted financial services company dedicated to helping individuals, families, and businesses achieve their financial goals with confidence. We specialise in providing tailored advice and solutions across mortgages, protection, and insurance, always putting our clients’ needs first. At Tom Johns Financial, we believe finance should be simple, transparent, and stress-free. Our experienced team takes the time to understand each client’s unique circumstances, offering honest guidance and personalised support every step of the way. Whether you are buying your first home, growing your property portfolio, or protecting your family, we are committed to delivering professional service with a personal touch. Our mission is to build long-term relationships based on trust, integrity, and results — helping our clients make smarter financial decisions today for a stronger tomorrow.


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with John as my mortgage advisor. From the beginning, he was professional, knowledgeable, and very supportive throughout the entire mortgage process. He took the time to clearly explain all the available options and helped me choose the one that best suited my situation.

John was always responsive to my questions and made what could have been a stressful process feel much more manageable. His guidance and attention to detail ensured that everything moved smoothly and efficiently.

Thanks to John’s expertise and dedication, I was able to secure my mortgage with confidence. I would highly recommend him to anyone looking for a reliable and trustworthy mortgage advisor.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, knowledgeable, and easy to deal with. Everything was clearly explained and handled efficiently. Highly recommend.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I was recommended by a friend who used…

I was recommended by a friend who used Tom Johns financial limited and I am glad I went ahead with it.
As a first time buyer I had a lot of questions and no knowledge about the process of buying a house.
John was knowledgeable, patient and truly went above and beyond to help me to understand the whole process of buying our home.
John kept it simple, accurate and informative.He was kind,patient and committed to help and guide us from the very first contact , always available to answer any doubts, provided the great support and advice.
Me and my family would like to thank you from the bottom of our heart and highly recommend John Santosh for any mortgage advice.
Thank you again John for your great service.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience with our…

We had a great experience with our mortgage advisor Titto Tom and couldn’t have asked for better support throughout the process. They were professional, knowledgeable, and always took the time to explain everything clearly, which made the whole mortgage journey much less stressful.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

We are so glad that we got the best…

We are so glad that we got the best mortgage offer from the bank through our mortgage advisor John santhosh.He is so professional,trustworthy and friendly approach.We could ask any concerns/questions at any time which made us more comfortable.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

I want to take a moment to express our…

I want to take a moment to express our heartfelt thanks to Titto for your outstanding support and guidance throughout our home buying process. Your expertise and knowledge of the market were invaluable in helping us secure the perfect mortgage for our new home.
Your professionalism ,patience and attention to detail put us at ease even when the process seemed difficult. You took the time yo explain every step answered all our questions and provided tailored advice that met our specific need.

Thank you again for your support and wish
you all best.
Best regards
Tony and family.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Titto did an absolutely wonderful job…

Titto did an absolutely wonderful job as my mortgage advisor. From start to finish, he was more than just a professional—he felt like a family member and a trusted guide throughout the entire process. He was always patient, knowledgeable, and supportive, making what could have been a stressful experience feel smooth and reassuring. I truly appreciate his dedication, clear communication, and genuine care. I couldn’t have asked for a better advisor and would highly recommend Titto to anyone looking for expert guidance and a personal touch

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

The best mortgage advisor you could wish for

Tom was the first person we met on our house buying journey, and we’re so glad he was. The process came with plenty of ups and downs, we even had to pull out of two properties before finally finding our dream home. Our finances weren’t the easiest to navigate either, with overtime, LTFT and other factors making our payslips a little complicated.

But Tom truly understood the assignment. He took the time to break things down for us, explain every detail, and patiently answer all of my questions. His calm, understanding approach made the entire journey feel manageable.

He secured the best rates for us, offered genuinely valuable advice, and responded to every enquiry right away, no delays at all. Even on weekends, he was happy to help.

He made a stressful process so much easier, and we couldn’t be more grateful. Cannot thank Tom enough for his efforts and we would definitely recommend him as a financial advisor.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service ..

I want to sincerely thank my mortgage advisor, Titto Tom, for his excellent service. After speaking with three other advisors, I confidently chose him. From day one, he gave me reassurance about buying a house and supported me throughout the process—always professional, yet answering my questions with the friendliness of someone I could trust.

He guided me toward the right choices, not just the convenient ones. His dedication even extended to helping my friends, who weren’t his clients, by offering them reassurance and valuable advice in difficult moments.

I highly recommend him without any doubt—truly exceptional.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended…Can approach anytime

This is the first time we’ve used Mr. Santhosh John for our remortgage, the process was seamless. We contacted him for our current fixed rate ended, giving us proper guidance to review the market . He secured us a great new rate and handled all the paperwork efficiently, making the transition effortless on our part. We appreciate that he doesn't just process a transaction; he provides forward-thinking advice based on our financial goals. We will definitely continue to use Mr. Santhosh for all our future needs.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Approachable any time…

After viewing the property Santhosh made our life easy in getting the mortgage and helping us answer questions from our solicitor. Having an approachable advisor definitely made the difference.
I wish Santhosh the very best in his future endeavours.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable, Professional, and Great to Work With

I had an excellent experience working with Tom Titto as my mortgage advisor. He was incredibly supportive throughout the entire process and took the time to explain every step clearly. Thanks to his dedication and expert guidance, I was able to secure my loan smoothly and without stress. I highly recommend him to anyone looking for a reliable and professional mortgage advisor.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

We had a really great experience with…

We had a really great experience with our mortgage advicer, Santhosh John. From the start he is very friendly, professional and very helpful. He explained everything clearly and made the whole process much easier and less streesful. His communication was excellent, always guick to reply and happy to answer. Once again thank you so much for your effort. We wish you a happy and prosperous future.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage Journey with Mr. Tom Titto

We had an amazing experience with Mr. Tom Titto during our journey to buying our first home in the UK. He explained everything very clearly from the beginning and guided us through each step with so much patience and professionalism. Whenever we had a question or faced any issue, Tom was always there to help—always ready to answer our calls and support us without hesitation.

More than just a mortgage advisor, he truly acted like a brother to us. His genuine care, honesty, and dedication made the whole process smooth and stress-free. We felt supported at every stage, and we are extremely grateful for everything he has done.

We highly recommend Mr. Tom Titto to anyone looking for a trustworthy and knowledgeable mortgage advisor. You will be in very safe hands!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience working…



We had an excellent experience working with our mortgage adviser Santhosh John. He was knowledgeable, patient, and always willing to explain every step of the process in clear, simple terms. He took the time to understand our situation and provided options that truly fit our needs. Communication was fast and professional, and also made what could have been a stressful process feel smooth and manageable. I'm very grateful for his support and would highly recommend them to anyone looking for a reliable and trustworthy mortgage adviser.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

We recently worked with Mr. Tom to secure our mortgage for our new home, and we couldn’t be happier with the experience. From start to finish, he was incredibly supportive, patient, and professional.

He explained everything clearly, guided us through each step of the process, and always made sure we understood our options. What could have been a stressful journey became smooth and straightforward thanks to his knowledge and friendly approach.

We truly appreciate all the effort he put in to help us get our home, and we highly recommend Mr. Tom to anyone looking for mortgage advice or support.

Thank you so much for everything!
Regards,
Joshy&Geena

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from Tom Titto - Highly Recommended!

I recently worked with Tom Titto as my mortgage advisor, and I can say he made the entire home-buying process smooth, clear, and stress-free. From our very first conversation, Tom was professional, approachable, and genuinely invested in helping me find the best mortgage deal for my circumstances.
He took the time to explain every option in simple terms, guided me through the paperwork, and always made sure I fully understood each step before moving forward. His communication was excellent
- he was quick to respond to emails and calls, and he kept me informed throughout the process.
Thanks to his expertise, I was able to secure a great mortgage rate and move into my new property with confidence. If you're looking for a trustworthy and knowledgeable mortgage advisor, I can't recommend Tom highly enough!

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

The Best Mortgage advisor

We had an outstanding experience with Mr.Titto. As a first time home buyer,we had lot of questions and they took time to explain every step clearly and patiently. They found us an excellent rate and made the entire process smooth and stress free. We genuinely supported from start to finish. Highly recommend!!

November 13, 2025
Unprompted review

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