Tomorrow Reviews 

2,840
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

ethical banking support when needed I was one of the first customer and ever since happy customer Hope they will get independent of Solaris bank in the near future.

Rated 5 out of 5 stars

I did face difficulties in early stages but everything was resolved professionally by now. The idea and the impact behind the bank make me like it.

Rated 5 out of 5 stars

minimal, to-the-point design. Everything you need, nothing you don't. This is a 100% eco bank, so there is a curated Lifestyle section, which will never bother you tho. Fav features: live pockets to h... See more

Rated 4 out of 5 stars

Reliable, responsible and nice interface. 4 out of 5 stars only because there was trouble with sending me a new card once. Love the app, the design, funding options for social and environmental engage... See more

Company details

  1. Bank
  2. Alternative Financial Service

Written by the company

Mobile Banking trifft nachhaltige Finanzen. Tomorrow ist das erste mobile Girokonto mit positivem Impact. Unsere Kreditkarte schützt Bäume. Mit unseren Geldanlagen und Spar-Produkten förderst Du nachhaltige Branchen wie regenerative Energie, Bio-Landwi...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(2,840)

713 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible bank locked me out of my…

Terrible bank locked me out of my account when I needed it most and was impossible to connect with a real person. Stay away

July 31, 2025
Unprompted review
Tomorrow logo

Reply from Tomorrow

Hi Stefanie,

you can always get in touch with us through e-mail and also our chatbot will connect you to a real person after you've cooperated with it. Please get in touch again so that we can see how we can help you.

Best,
Tomorrow

Rated 5 out of 5 stars

Highly recommend

Love the pockets — they got me super organised financially. The whole digital experience was also as expected and thus outstanding for German standards. There had been no problem managing cards for digital wallets solo or for a shared account, for example. There is no foreign exchange fee which is great. Communication is friendly. Lots of great initiatives such as round up feature. The wooden card is super cool. All in all, very happy with the value I get (and the feel good factor!) for the monthly fee.

July 30, 2025
Rated 1 out of 5 stars

Neoliberal nightmare !

Cute concept, but the reality is a fragile account system entirely dependent on a buggy app. If you change devices, you risk being locked out — with no access to your money — for over two weeks. They seem fine with that.

It might work well if you’re a married German citizen, but if you’re queer or a foreigner, don’t expect flexibility, support, or even basic accessibility.

Edit: Despite what they claim, I did not try to change my number. I was simply trying to access the app on a new device, using the same number I originally registered with. Customer service repeatedly told me to “wait,” and after providing every document they requested, the issue still hasn’t been resolved.

Their entire system depends on external service providers that take multiple days to respond — yet they offer no meaningful support themselves, despite charging premium fees.

They rejected documents proving ownership of my original number because they weren’t in German or English. First, they claimed to support my country — then told me they didn’t. The information I received was inconsistent at best. This situation reveals more about the lack of proper verification infrastructure on their end than anything else.

They also refused to let me verify my account using our German number (under my life partner’s name) because we’re not married — even though we share a Tomorrow bank account.

Bottom line: Their policies and infrastructure are exclusionary. Unless you’re in a legally recognized, heteronormative relationship, you’re left out in the cold — and they won’t acknowledge it.

July 23, 2025
Unprompted review
Tomorrow logo

Reply from Tomorrow

Hi there,

yes, our product is an app. The fact thant you cannot use your banking app from differing devices is an absolute necessary security measurement to make sure that only you can access your money - which is our most important job.

Changing your device won't lock you out of your account, though - changing both device and number will. Because of course we can't just let another number and device access your money - I'm sure you understand.

What you are referring to regarding advantages for married people is the fact that one can only use the app from a phone number in one's own name - only exceptions being a vertical degree of relationship or marriage. So you apparently wanted to use your partners number, which we by law cannot allow.

You can always get a cheap prepaid phone number at every corner store and register it in your name to access your banking acount through your app. And in the meantime you can still access your money via your card and get information through us, as well as make transfers through us.

You can be queer and married in Germany, and there is no diffenrece in being a foreigner or not.

Hope that helps, please feel free to always get more information through our Support.

Best,
Tomorrow.

Rated 2 out of 5 stars

Good concept but bad customer support

The concept of this bank is amazing, the interface in the app is perfectly done and the credit card is Insta friendly.

BUT the customer support was the worst I experienced for a bank. To call them is not available, the chat support doesn't understand my request and ask me to take selfie (it's not possible to take a selfie on the chat via laptop). Also regarding my credit card, they couldn't tell me if it was sent or not, they can't see it.

So very good idea but please provide a better support, I unfortunately closed my account after one week.

July 24, 2025
Unprompted review
Tomorrow logo

Reply from Tomorrow

Hi Benoit,

we're sorry to hear that.

Our chatbot forwards you to a human, if it can't answer your question.

If you access our chat not from within your app, you then need to verify yorself with 3 security questions, and if you can't answer one, we need a Selfie with your ID card.
This is a standard security measure, because of couse it is our most important duty to only talk to you about your account.

You can access our chat through our website and through your app; both when your logged in and when you are not.
If you chose to use the web-app and don't know one of the security answers, you then need to take a selfie with your phone and send it to your computer. This may seem cumbersome, but I am sure you prefer it to giving third parties who happen to know your place of birth and phone number access to all your bank data.

The card is manufactured and send from our card manufacturer directly to you. We can only see when it was ordered and when it is supposed to arrive. This, too, is standard procedure, because of course we don't manufacture the cards ourselves - we aren't even allowed to know the full card data for security reasons.

So I am sorry you were disappointed, but all of the points you disliked were not up to our support, but rather necessary security measures.

Best,
Tomorrow

Rated 5 out of 5 stars

If you care about the future, change to Tomorrow

I decided to change from a traditional bank to Tomorrow because its values and mission resonated with me. Ever since, I have enjoyed using the app, which is super user friendly, easy and intuitive. I love the pocket system to organize better my money, the auto saving is super helpful to get to my goals with no effort. I love the overview of every month, I like that I can personalize it, the categories help me to see better in one Quick Look how was my month. I also love the “impact” tab where I can see the overall picture of the capital of all the customers, the impact of every card payment and roundup. I participated in the crowd investing round last year and I love to be more involved with the Tomorrow community.

July 21, 2025
Rated 1 out of 5 stars

I am a new customer in tommorow but I…

I am a new customer in tommorow but I have noticed that sepa transfers takes more than 1 week first time I experienced it I taught is just an issue for once but now I took a loan from my friend to solve my problems my dad was sick and needed urgent and my friend sent me money but to my greatest suprise since last week Monday 7 th July till date I am yet to see that money and they keep telling me 5 working days but it has passed and now they said they are investigating . If anything happens to my dad I will sure sue them for this .

July 7, 2025
Unprompted review
Tomorrow logo

Reply from Tomorrow

Hi,

SEPA transfers usually don't take that long. It sounds like these kinds of transactions on a new account may have caused some security checks, which we are bound to perform by law and which can cause transactions to arrive later. Please get in touch with our Support to find out more.

Best,
Tomorrow

Rated 5 out of 5 stars

So easy to handle my money.

I just feel very comfortable with tomorrow. I like the saving option. I like what they do with our money. I like how they help invest, even though I did not use this yet. I like the easy handling of the app - its very clearly arranged, I am able to save money every month because of the app.

July 6, 2025
Rated 5 out of 5 stars

Great experience for recent immigrant

I had a great experience so far. The app is beautifully made, very clean, works robustly and has what I need from the bank for daily use. I love that they recently launched virtual cards!
Also, I highly recommend it for recent immigrants - they have support in English and I had no problem with opening an account on D visa, with which I entered Germany to start my employment .

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Simple, solid app with a great company behind it

Tomorrow has an easy to use app which is very transparent. You can tell that they thoroughly weigh the features they offer, so as not to bloat the app unnecessarily. For private use, you have the basics of what you need and everything feels smooth and solid. I also use the shared account which serves its purpose. The biggest hit is that the company behind tomorrow really, honestly lives transparently and progressively. I have a good conscience leaving my money there.

June 20, 2025

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