tomsstudio.co.uk Reviews 

62
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful design of the products, finding them practical, stylish, and a pleasure to use for various tasks. Many highlight the smooth writing experience and how comfortable the pens feel to hold. People also frequently commend the fast delivery and the careful, attractive packaging, often noting the pleasant surprise of a complimentary tea bag. Reviewers frequently highlight the excellent customer service, noting the staff's helpfulness and quick resolution of any issues. Many express strong loyalty, often making repeat purchases and recommending the company's diverse range of high-quality pens and accessories to others.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing their love for the pens and... See more

Quality

Reviewers consistently express high satisfaction with the quality of products, highlighting their beautiful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the promptness and speed of... See more

User experience

Customers consistently note positive experiences with user experience, with many loving the products and... See more

Order

Clients share positive opinions on order, with many reviewers finding the website easy to use and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a couple of pens and some ink - when my order arrived one of the pens were missing. Reached out to customer services who had a new pen sent out to me right away. Customer services were supe... See more

Rated 5 out of 5 stars

Absolutely beautiful pens. I have 2 of the Fieldmouse and 1 Lumos, and I use them all of the time. They last for ages once filled up and write beautifully. The Fieldmouse is so convenient, I keep it o... See more

Rated 5 out of 5 stars

I love my wren pens. This purchase was for my second and third. As somebody who struggles with dexterity after a stroke, the weight and shape suit me perfectly and have helped me feel as ‘normal’ as... See more

Rated 5 out of 5 stars

I keep buying little extras from Tom’s while never having to replace pens anywhere else. I love my fountain pen for journalling, especially with the fine nib. I tried the flex, but it didn’t suit my... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful service

Good delivery service and helpful advice. Thank you for sending spare nibs and reservoirs f.o.c !

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

The joy of writing rediscovered

I don't buy often from Tom's Studio, but every shop is a fabulous experience. The website is a joy to navigate, the little parcels are beautifully wrapped when they arrive, and the pens and inks are the best I've ever had.
Proud owner of 2 Wrens and a Lumos.
Writing has never been such a pleasure.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

BEST pens at all!

I proudly own three different pens (special edition Pickle pen edition included) and I love every singel one of them. They are very practical, stylish, elegant and super functional.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Buyer in the US here

Buyer in the US here. Not only are the pens gorgeous, a wonderful concept, and write flawlessly, the shipping is impressively fast and smooth. Also, they are packed with such care!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful pens

Absolutely beautiful pens. I have 2 of the Fieldmouse and 1 Lumos, and I use them all of the time. They last for ages once filled up and write beautifully. The Fieldmouse is so convenient, I keep it on a keyring on my work lanyard. I have had so many compliments on both pens. Am seriously thinking of treating myself to a fountain pen next. They arrived quickly and beautifully packaged. I would highly recommend these, either as a gift or as a treat to yourself.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

I love my pens!

I love my pens!

I have several of them with different inks. Lumos pro have replaced the micron pens and the Wren my everyday pen. Love to change the ink color and smooth writing every time.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Ori Pens Unique, Beautiful, and Well Made

I got the set of all 3 Ori pens with sample inks and tips. The quality is stunning! They look cool and they're pleasing to hold. I've been using all of the tips because sometimes I highlight but sometimes I circle or draw arrows and I love that I can use any non-shimmer inks in them. Easy to fill. I don't know anyone else who is offering pens like these, and they're excellent. Also, got a lovely tea with my order! I already drank it!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a couple of pens and some ink

Ordered a couple of pens and some ink - when my order arrived one of the pens were missing. Reached out to customer services who had a new pen sent out to me right away.

Customer services were super lovely. They were quick to respond and resolve my issue which was fantastic and the pen is the best pen I've ever used - will definitely be ordering more soon!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Possibly the best pen ive ever used

Possibly the best pen ive ever used, and ive used a few. Lumos Pro, decided to try it first before buying a other ink colours but have re ordered twice and ive only had it a week. Brilliant communication, delivery and aftersales, very impressed so far

July 2, 2025
Unprompted review
Rated 3 out of 5 stars

My tip holder was blocked

My tip holder was blocked, no way to loosen it up.
Silicone grip broken of so many tries, really disappointed when I expected a better experience with it... sent message to the company, waiting for feedback.

Edit: I decided to amend my review from 1 to 3 stars as the customer service reacted quite fast and was very helpful providing some possible solutions helping me at the end to solve my problem.

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

The pen I bought was defective and I emailed the company six times without reply. I left messages on Facebook and they asked me to email again, which I did without reply. They messaged me via Messenger to ask me to respond, which I did, but then got no reply. So my experience is that the pen doesn't work properly and the customer service is absolutely useless.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

No more throwaway pens for me…

I ordered the Wren pen and it’s a little beauty. I love the fact you can customise the pen colours and I chose a cerise body with a midnight blue cap. I also purchased ink but it’s great to know that you can use other makes of inks and so aren’t bound to ordering from the companies website. However the ink I purchased is lovely and they have such a fantastic array of colours in stock that I probably wont be looking elsewhere.
I couldn’t be happier with my Wren pen. It writes beautifully.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully crafted pen

Bought a Lumos pen, am loving it. Two options for nibs whenever I write, and such a range of colours. Easy to fill, and the engineering is just beautiful.
Contemplating a second pen, but maybe I'll drop hints to family for Christmas.
:)

September 18, 2024
Unprompted review
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