Tonerpartner Reviews 

305
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Yeah well... Got the survey before the company delivered what i ordered. For now, at least I'm happy with how I interreacted with them and since I don't know if I can edit the review after I receive t... See more

Rated 1 out of 5 stars

I am extremely disappointed with your services. I still have not received my package. I placed the order on 22.02.2026 for 5 printer cartridges, paid in full, and only on 27.02.2026 did I receive an e... See more

Rated 5 out of 5 stars

Great! Products at very good prices! Promptness in orders and delivery!

Rated 5 out of 5 stars

Good communication, a little delay in getting a response for the command status, but, in the end, everything was OK. The product as described, genuine, well packed.

Company details

  1. Printing Equipment and Supplies

Information provided by various external sources

Suntem o afacere online care își propune să ofere cartușe de imprimantă de calitate, cum ar fi tonerele (cartușe de imprimantă laser), și cartușele (cartușe de cerneală). De asemenea, puteți găsi hârtie pentru birou sau mai multe modele de hârtie foto în oferta noastră. Dorința de a oferi doar ce e mai bun, ne-a condus treptat la crearea propriei noastre marci de tonere compatibile și cerneluri Toner Partner, pentru care oferim garanție pe viață avand Certificat de asigurare de răspundere civilă. Provocarea noastră a fost și este mai presus de toate viteza. Astfel, astăzi ne putem lăuda că până la 98% din mărfuri sunt expediate chiar și în ziua comenzii. Vă putem garanta livrarea în termen de 24 de ore. Am apărut în 2014 ca o companie cehă, dar ne-am extins deja activitatea în Slovacia cu un an mai târziu. În următorii doi ani am început să livrăm bunuri în Ungaria, Polonia, Germania și Austria. Și alte țări ale Uniunii Europene vor urma. Până în prezent avem deja trei centre logistice (Praga, Bratislava și Hamburg), în fiecare zi trimitem peste 2500 de comenzi. Toate acestea ne-au inclus în numărul 1 între compania care furnizează consumabilele imprimantei și Kopírok. Avem în această industrie cea mai rapidă creștere de e-shop și nu intenționăm să se schimbe nimic.


Contact info

3.9

Great

TrustScore 4 out of 5

305 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(305)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

No sense of responsibility toward the customer.

My experience with TonerPartner.ro has been extremely disappointing and unprofessional. I ordered 8 phones after speaking with one of their agents, who assured me that all items were in stock and that delivery would take a maximum of 5 days.
What actually happened
• Just one day after placing the order, I received an email saying that my delivery would be delayed, with no proper explanation.
• After 7 days, they informed me that they had received only 7 out of the 8 phones, even though they had confirmed full stock at the time of purchase.
• They promised to refund the missing phone, but even after 10 days, I have received neither the 7 phones, nor the refund.
Major issues encountered
• False information about product availability.
• Delivery deadlines repeatedly broken.
• Poor communication and lack of transparency.
• Refund delays for an issue entirely caused by them.
• No sense of responsibility toward the customer.
Conclusion
This has been one of the worst online shopping experiences I’ve ever had. TonerPartner.ro failed to deliver on their promises, provided misleading information, and handled the situation with zero professionalism. I cannot recommend this store to anyone.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with your…

I am extremely disappointed with your services. I still have not received my package. I placed the order on 22.02.2026 for 5 printer cartridges, paid in full, and only on 27.02.2026 did I receive an email saying they were with the courier—split into two separate shipments—and that they would arrive whenever they happen to arrive. This is unacceptable. I will not be ordering from you again.

February 22, 2026
Rated 2 out of 5 stars

The delivery time is very upsetting

The delivery time is very upsetting. I have order almost 10 days ago and only two days ago the order arrived at the transport company. I need my supplies faster as I have work to do and it piles up because of the lack of tonner.

January 25, 2026
Rated 1 out of 5 stars

Parcel shipped one week after the…

Parcel shipped one week after the expected time of delivery. Did not accept parcel because it was too late. Still waiting for my reimbursement more than 14 days after legal limit. I do not recommend.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Delivery times are a joke, more money taken from card, invoice issued for smaller amount

Delivery time at this moment is 10 days, products not received yet, altough all cartridges appearad as on stock at order time.
Amount taken from card is higher, amount appearing on website for my order is a little lower and issued invoice is even smaller, so I have a big difference between amount deducted from car and invoiced amount. I suppose they are a real business, but at this moment looks closer to a scam, as invoicing is a joke and delivery times are a lie.
I hope I will resolve the issue with them, I will alternatively try to find a way to open a case with Slovakian authorities, out of principle.

November 1, 2025
Unprompted review

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