A very good platform. I got a great promotional rate on my first transfer. The standard rates are good, but not always the absolute best on the market. Still, very dependable.
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See what reviewers are saying
Tonio offers a simple service, but it didn’t quite meet my expectations. Transfers are fast, but the fees are higher than I anticipated, and I wasn’t impressed with the exchange rates either. It’s fin... See more
Company replied
The service is decent, but the platform could benefit from a bit more stability. I’ve had a few instances where the system didn’t work as smoothly as I expected. Still, I haven’t encountered any major... See more
Company replied
There have been a few times where I wasn’t entirely clear on what the fees would be until after the transaction went through. A little more transparency on fees would be great, especially for larger t... See more
Company replied
Company details
Contact info
Dawson House, 5 Jewry Street, EC3N 2EX, London, United Kingdom
- info@tonio.world
- tonio.world
Replied to 50% of negative reviews
Typically replies within 24 hours
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They told me to contact them on the…
They told me to contact them on the email, and they will help me with the investigation regardless MrSloty, ( scam website) working with them doing transactions
I send them the email 8 months ago, what is happening
They never answered on the email.
My transfer was completed
My transfer was completed, but tracking the progress was difficult. The status just said "in progress" for hours.
A very good platform
A very good platform. I got a great promotional rate on my first transfer. The standard rates are good, but not always the absolute best on the market. Still, very dependable.
The exchanges rate changed while I was…
The exchanges rate changed while I was gathering my recipient's details.
The transfer was completed
The transfer was completed, but the website is not very mobile-friendly. It was hard to use on my phone's browser…
The first transfer I made was fine
The first transfer I made was fine. The second one was delayed by several hours with no explanation. The inconsistency is concerning.
I was skeptical at first
I was skeptical at first, but Tonio delivered on its promise. Low fees and instant transfers are not just marketing talk; it's real.
My transfer was put on hold for a…
My transfer was put on hold for a 'security review' for a whole day, which was stressful.
I've relied on Tonio for months and…
I've relied on Tonio for months and haven't run into a single problem. Plus, their pricing is far better than any other service I've used.
I had trouble uploading my…
I had trouble uploading my identification documents. The system kept rejecting the images. It was a frustrating start to the experience.
It's great knowing the rates are fair
It's great knowing the rates are fair, and the interface makes each step clear and simple. Definitely my top choice for money transfers.
The procedure wasn't as straightforward…
The procedure wasn't as straightforward as I hoped. I had to send extra time navigating the verification requirements, and while the transfer was successful, it ended up being more of a hassle than I thought it would be.
I like Tonio a lot
I like Tonio a lot. The process is straightforward with minor issues.
I use Tonio to pay freelancers abroad
I use Tonio to pay freelancers abroad, and it has streamlined my entire process. It's efficient, secure, and my team gets paid on time, every time.
The website crashed on me once while I…
The website crashed on me once while I was trying to make a payment. Had to restart the whole process.
I used Tonio to receive a payment
I used Tonio to receive a payment. The sender had no issues, but the money took about a day to reflect in my account.
The fees are okay
The fees are okay, but the exchange rate isn't as competitive as some others. You might save a bit on fees but lose more on the rate.
I appreciate that I can send funds…
I appreciate that I can send funds directly to other mobile wallets. It gives my family more options and convenience.
Tonio is easy to use
Tonio is easy to use, but I’ve experienced slow transfers a few times. The fees could also be lower.
It took 2 hours from ordering to…
It took 2 hours from ordering to getting our pizza, when we finally got it it was the wrong order, and when it was time to pay they still tried to overcharge us by nearly the double.

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