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2.2

Poor

TrustScore 2 out of 5

9 reviews

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2.2

All reviews

(9)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT USE this company!

DO NOT USE this company!! I ordered some orthopaedic sandals and paid £37.99, they’ve arrived and are cheap flimsy material that won’t last 5 mins! Not answering my emails either so I guess I’ll loose my money

July 29, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality shoes and disappointing customer service

I contacted the company on 21 June because the shoes were unwearable. They offered me a 20% refund, which I accepted, but I never received it. Despite several follow-up emails, I only received generic responses saying my refund was "still being handled."

Weeks later, there's still no refund and no clear explanation. I've now had to contact my bank to pursue the matter. I wouldn't recommend buying from this company.

June 21, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

The slippers were about half the size of my own. I emailed for a refund, they said I'll have to either pay for return to China, accept 50% store credit or 25% refund. I requested a 25% refund, and never received anything. I ended up making a claim through my bank for a full refund

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

Order went through ok and delivery took…

Order went through ok and delivery took quite a while. When the goods arrived they were similar to the picture of what I ordered but extremely poor quality.

When I asked for a refund I was told I could have 25 %back 50.% credit to use on other goods or send them back to China! Which after checking was going to cost more than the £ 30 I spent. Once the 50% is added to my account I will see what is ok to buy then NEVER EVER use them again

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this online shop

Do not buy from this online shop. I ordered orthopaedic slippers to help with my rheumatoid arthritis achilles pain. The are the cheapest, nastiest slippers I've ever seen. They cost £29.99 but to be honest a couple of quid would be pushing it. They feel really unstable and uncomfortable. Really poor quality. Took nearly 2 weeks to arrive in a plastic bag and when I emailed customer service I got no response at all. Seriously avoid!!

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

Scam selling site.

Scam selling site.
To anyone who has used or considering using this so-called company - PLEASE DO NOT! They are scammers located in China and your money goes to a source in Lithuania.
If you have bought something which is quite clearly substandard then contact your bank. I have successfully got my money back.

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality

This product arrived late , poor quality and sizing too small . When you look at their returns policy it is not financially viable to return as all shipping costs apparently back to china not the website s brand address . Avoid

July 17, 2026
Unprompted review

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