Tool Experts Reviews 390

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great communication when troubleshooting my shipping/checkout issue. Prompt response, fast delivery via FedEx and top quality products delivered. I am happy with my purchase and this company. 👌👍

Rated 5 out of 5 stars

I ordered a Zircon MT6 metal scanner to find metal hiding in my concrete foundation before drilling. They had the product accurately advertized, the price was good, the protective case it came in was... See more

Rated 5 out of 5 stars

Super helpful when I was trying to track down some replacement parts for some of my inspection test equipment, low value stuff (but they still helped) that I couldn't find but would have had to buy n... See more

Rated 5 out of 5 stars

I purchased this telescoping mirror, for the purpose of being able to see beneath the bottom of a 2'x4' rail on the bottom of my fence, because I believed I had carpenter bees gnawing away on the bott... See more

Company details

  1. Tool Store
  2. Handyman

Written by the company

WWW.SHOPPERAPPROVED.com/REVIEWS/TOOLEXPERTS.com FOR CURRENT REVIEWS WE HAVE NOT USED TRUSTPILOT TO GATHER REVIEWS FROM OUR CUSTOMERS SINCE 2018. Since 1996, Tool Experts has provided quality inspection tools, measuring equipment and testing instruments to customers in the United States and around the world. With our 40 years of experience in the home inspection, construction, and building material industries, we know our stuff! At Tool Experts we can provide you with product information and recomendations on the best products to suit your situation. We're not a big box store, we are a family owned business who values customer service, reasonable prices, and fast delivery. You can find all types of Inspection, Detection, Testing, and Measuring, Meters here at Tool Experts. We have an extensive in stock inventory. Stop by and see us. We are just west of Ruritan Rd on Old Highway 70 in Midtown, TN.


Contact info

4.8

Excellent

TrustScore 5 out of 5

390 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice to work with

Very nice to work with. I needed an item immediately for work. The representative was very helpful in expediting my order and received it within two days. Price was much less than Amazon also!

September 29, 2017
Unprompted review
Rated 5 out of 5 stars

First I called to confirm that the tool …

First I called to confirm that the tool I needed was in stock. The salesman was very helpful. I then went to the website to order the tool. The process was easy, seamless, and my order got to me quickly. I'm very satisfied with my purchase and the service.

September 28, 2017
Unprompted review
Rated 5 out of 5 stars

I am a new home inspector and looked …

I am a new home inspector and looked online at the tool expert website which was highly recommended by my Instructor. Justin answered the phone along with my questions about the products I had in mind
He gave me suggestions based on his experiences first hand and helped me choose the best one for my business needs.What impressed me the most is when I called back a few mins later I got the owner of the Company and I had forgotten to get a flashlight holder for my belt loop. I told him to add it to my bill and he said no I will throw that in no charge because we want to help out especially since you are just getting started! I work retail and that is great customer service ! They are the best for tools and service. You have my business when it comes to tools!

September 22, 2017
Unprompted review
Rated 5 out of 5 stars

I did not get my product in time

I did not get my product in time. I was in Texas during the aftermath of Hurricane Harvey when I made my purchase. The mail delivery services were awful. This should bear no reflection on Tool Experts. Once I found that my package was being held at UPS, I called Tool Experts and let them know. They refunded my money faster than any company I have ever done business with. Thanks Tool Expert!!!

September 20, 2017
Unprompted review
Rated 5 out of 5 stars

They called me back when I was deployed …

They called me back when I was deployed to Florida and got my shoes to the hotel within a day at a very fair reasonable price with free shipping! The gentleman that helped me was a consummate professional, wouldn't hesitate one moment to call them again. Thank You!

September 20, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look