Tool Experts Reviews 390

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great communication when troubleshooting my shipping/checkout issue. Prompt response, fast delivery via FedEx and top quality products delivered. I am happy with my purchase and this company. 👌👍

Rated 5 out of 5 stars

I ordered a Zircon MT6 metal scanner to find metal hiding in my concrete foundation before drilling. They had the product accurately advertized, the price was good, the protective case it came in was... See more

Rated 5 out of 5 stars

Super helpful when I was trying to track down some replacement parts for some of my inspection test equipment, low value stuff (but they still helped) that I couldn't find but would have had to buy n... See more

Rated 5 out of 5 stars

I purchased this telescoping mirror, for the purpose of being able to see beneath the bottom of a 2'x4' rail on the bottom of my fence, because I believed I had carpenter bees gnawing away on the bott... See more

Company details

  1. Tool Store
  2. Handyman

Written by the company

WWW.SHOPPERAPPROVED.com/REVIEWS/TOOLEXPERTS.com FOR CURRENT REVIEWS WE HAVE NOT USED TRUSTPILOT TO GATHER REVIEWS FROM OUR CUSTOMERS SINCE 2018. Since 1996, Tool Experts has provided quality inspection tools, measuring equipment and testing instruments to customers in the United States and around the world. With our 40 years of experience in the home inspection, construction, and building material industries, we know our stuff! At Tool Experts we can provide you with product information and recomendations on the best products to suit your situation. We're not a big box store, we are a family owned business who values customer service, reasonable prices, and fast delivery. You can find all types of Inspection, Detection, Testing, and Measuring, Meters here at Tool Experts. We have an extensive in stock inventory. Stop by and see us. We are just west of Ruritan Rd on Old Highway 70 in Midtown, TN.


Contact info

4.8

Excellent

TrustScore 5 out of 5

390 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Although

Although, I haven't had the punches for that long, I feel that they are of a superior quality than my previous acquisition.

April 23, 2018
Unprompted review
Rated 5 out of 5 stars

I absolutely love this company

I absolutely love this company. We had a job that we were doing and needed an inspection camera in 4 days. They told me that it would be really tuff but they would see what they could do. I got the camera in 3 days and they let me know as soon as it left their warehouse. You guys really understand customer service over there. I would highly recommend you to anyone I know.
Anthony L

March 27, 2018
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

My husband was enroute from Louisiana to Maryland to do insurance claims adjusting and asked me to have shingle gauges mailed to him. At that time, we had no idea what area he would be assigned to, all we knew was, he needed to be at that specific hotel on Saturday or Sunday for a company orientation with several hundred other adjusters. I was concerned to order these items online because I wanted to make sure my husband got them, so I decided to call Tool Experts direct and I’m glad I did! Justin was so helpful and very courteous. Being this was on a Thursday, late afternoon, it would have been easy for him to just wait until the following day to put it in the mail, but instead he went above and beyond and assured me that he’d personally bring my order into the post office that day to make sure it got there on time. Guess what? It arrived right on time, addressed properly to make sure my husband was the one to receive the order!! Thank you Justin and Tool Experts for the outstanding service you provided!

March 23, 2018
Unprompted review
Rated 5 out of 5 stars

Excellant service

Excellant service with fast shipping. Customer service was responsive and caring. Thank you!

March 15, 2018
Unprompted review
Rated 5 out of 5 stars

I was torn between a 4 star and 5 star…

I was torn between a 4 star and 5 star rating. I liked that the sellsman talked me out of what I was going to buy but sold me a meter that was cheeper and better suited for what I needed it for. The problem is I lost my balance and broke the tips off the meter. But that was my falt and I need to order a new external probe for the meter.

March 14, 2018
Unprompted review
Tool Experts logo

Reply from Tool Experts

Hi John,
No need to buy a new probe, you can buy replacement pins for it. Here is the web address: https://www.toolexperts.com/protimeter-moisture-meter-replacement-pins-bld0500.html

Rated 5 out of 5 stars

Very easy to find what you are looking…

Very easy to find what you are looking for with their catalog, great at letting the customer know where there order stands by emails, fast delivery time, just a very professional company, I will continue to use Tool Experts for all my needs.

March 13, 2018
Unprompted review

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