Toolk-IT Reviews 6

We needed to find a viable solution that provided a secure backup for our office 365 environment. Richard and Toolkit were recommended to us by one of our clients, his understanding of our concerns and his knowledge of available solutions put us at ease immediately, never once did we feel like we were being sold to. Even more importantly the implementation of the solution was completely straightforward and has worked like a dream since. I wouldn't hesitate in recommending toolkit to anyone looking for IT services and support.

A fantastic super-efficient service from the help desk. When I most needed support it was there!

Excellent service provision, above and beyond. Really please with the level of advice and support

I ordered a company laptop in the New Year from Toolk-IT which arrived within a week and was set up in my home office by Richard. He went over and above making sure my profile and Microsoft accounts were all set up properly and also showed me some of the basic functions of the computer. For the laptop and the set up I paid almost the same as I would’ve if I’d bought on Amazon. Highly recommend, thanks.

Toolk-IT have been amazing over the lock down periods ensuring our teams can work seamlessly from home. It’s been an incredibly testing time trying to pivot our business online but the support we’ve had from Richard and the helpdesk team has been phenomenal – they’ve been at the end of the phone/email non-stop and have also attended the empty office sites to deal with server issues with minimal notice, making sure there’s been limited downtime for us and our teams. Thank you again and looking forward to continuing to work with you all.

Having spent several hours trying to do the apparently simple task of removing an email account from outlook, I decided to give in and hand over to an expert. Less than half an hour after my call a very friendly and calm engineer logged on to my PC and, one cup of coffee later, said expert had resolved it. Having watched what they were doing I can safely say I wouldn’t have got there in a month of Sundays! Just wish I had arranged support earlier and saved myself all of those wasted billable hours. Worth every penny and a weight off my mind. Wouldn’t hesitate to recommend them.