Honestly I am rather impressed. Got metabo kit for way cheaper than almost places, was sent within two business days and arrived within five. For free standard shipping from WA that’s bloo... See more
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About Toolmart Australia
Written by the company

Quality tools, service and parts for over 45 years
Toolmart stock a comprehensive range of quality trade tools from all the major tool manufacturers including Makita, DeWalt, HiKOKI, Milwaukee, Kincrome, Metabo, Sidchrome, Stanley, Teng and many more.Contact info
172 Abernethy Rd, 6104, Belmont, Australia
- 08 6278 0000
- sales@toolmart.com.au
- toolmart.com.au
Replied to 66% of negative reviews
Typically replies within 24 hours
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Very happy with the product and how I…
Very happy with the product and how I was treated as a customer throughout the entire experience.
Angle grinderEasy ordering quick delivery and they…
Easy ordering quick delivery and they keep me informed the whole time
Very happy
Excellent service
I have even received my order yet
I have even received my order yet. Price is okay, delivery speed is very slow.
great service nice and very acomodating…
great service nice and very acomodating employees
Great experience
Great experience! I ordered some parts that unfortunately weren’t needed for my car. The team at Machter was very helpful in organizing the return, provided great follow-up, and processed a prompt refund for the parts I sent back. I would recommend Machter to anyone looking for high-quality parts at affordable prices, along with excellent customer service.
Tool in very good condition and arrived…
Tool in very good condition and arrived in very good time. Will buy from this company again
Lack of communication.
It took almost 2 weeks to inform me the item would not be available for another 2 weeks.
PRODUCT AVAILABILITY
PRODUCT AVAILABILITY - EASY SEARCH ON WEB PAGE- GOOD PRICE - QUALITY AND FAST DELIVERY
Tools were as described
Tools were as described. But the order wasn't picked and sent until a few weeks later after I emailed asking where they were. So the job i was on was over before I got the tools I needed. It was my 3rd order with toolmart and I'm unlikely to use them again.
The product was good on price and…
The product was good on price and exactly what I required.
Dispatched and delivered very quickly.
Got what I needed
since the order placed call few times…
since the order placed call few times to organise for delivery & after 3 days from
order it is dispatched from toolmart but still bot received. since order already 11days & still waiting to receive the parcel & tracking also doesn’t say anything about delivery date.
very disappointed avout this service

Reply from Toolmart Australia
Great options for all tools
Great options for tools that not everyone stocks. I bought Teng Puller because they are great and we’re a good price.
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