Toolsid Reviews 149

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I ordered a paint spray gun instead I received a needle kit for the spray gun due to a part number mixup in their system. I received an email requesting me to drive and drop off the wrong item at a Fe... See more

Rated 1 out of 5 stars

The range of goods is quite extensive and you can certainly use some of the offers, but.. Inquiries go unanswered. The information on the articles is level and incomplete. Instead, people keep point... See more

Rated 1 out of 5 stars

Read the reviews, don't be fooled by the appearance of the website. Received a defective item, the process to return is a running joke. 1) Submitted a ticket, with the photos 2) Called to follow... See more

Rated 1 out of 5 stars

TERRIBLE! TRICKY VENDOR HERE! Price looks GOOD! Shipping = $0.00! Now take the time to fill in all your details info with CC # ... and voila, order placed, but WAIT ... an extra $50. shipping was adde... See more

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1.7

Bad

TrustScore 1.5 out of 5

149 reviews

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Rated 5 out of 5 stars

Replacement Spot Light

This is a replacement light for another light my husband uses frequently. It is light weight and is easy to use. The price for this light was very competitive and the product arrived quickly, well packaged and in excellent condition.

Next time we will need tools we will definitely check Toolsid website.

March 6, 2020
Unprompted review
Rated 1 out of 5 stars

Late delivery, customer service makes blatent lies. Do not buy!

Ordered in stock tool on a Sunday, clearly stated ships Monday, arrives Wednesday. Tool ordered was needed for Thursday morning. On Wednesday morning at 7am I contacted Toolsid via chat to cancel the order since it still hadn't shipped. I was going to order from Amazon with same day shipping for a few more dollars. The guy on chat assured me it was shipped and would be arriving on time today, the order could not be cancelled, and he would send me tracking info. At 5:30 I called and they said it was just shipped and will be here Thursday. When they finally sent me tracking, the label was created while I was on the phone with customer service and shows Friday delivery. The customer service reps have no problem lying to you or deceiving you. Do not buy from this company.

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Great place to order tools

Great place to order tools. Hassle free great prices completely flawless online transaction. The 16" Proto Pliers I ordered was awesome. Thanks and keep up the great work!!

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Positive Experience

When I spoke to customer service about a return, they issued credit for me in a timely manner. The product I ordered was an LED light that is fantastic-durable and practical.

February 8, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. They went out of there way to make sure I was getting what I needed when there was a problem with an item secsription.

February 8, 2020
Unprompted review
Rated 1 out of 5 stars

Item out of stock, but the sales rep on the phone promised delivery in 3 days

Item (N95 respirator) was showing in stock, and the agent on the phone still processed my payment and promised that the item would be shipped on the same day and arrive in three days. Five days later I checked in and was told that the item was out of stock. I will not buy again from ToolsID.com, and will advise you to stay away as well.

February 4, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered when there’s like 200+ in stock…

Ordered when there’s like 200+ in stock and verified that it is in stock. Then I changed a shipping address, nightmare came!! It kept asking me for bank verification, address verification for more than 3 business days!!! I slimiest felt it’s a scare company. Then during my last call to do verifications, they told me it’s out of stock! And, canceled my order..... okay, this is a really waste of time doing all those verification and then being told item out of stock. I’ve never been as mad as this time. I will never come back to this website again! Be careful about your information, I don’t even know if this is really not a scam... Let’s see how it goes with all the money for ‘verification’ deducted from my back....

January 31, 2020
Unprompted review
Rated 1 out of 5 stars

Call and ordered items to make sure…

Call and ordered items to make sure inventory was in. Rep stated 8 were in inventory and I needed only two. This was a Tuesday. As of Friday morning, no tracking number. When I checked order status online, now order is backordered. Called in to verify and yes, they say order is on back order status. Card was charged without shipping my order. Cancelled order and cancel all future orders with this company, toolsid.com and now also carid.com. Very dishonest company for such great reviews...must have employees reviewing all these sites.

January 31, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible site

Terrible site, terrible service, absurd shipping costs. This site is only here to take advantage of stupid consumers. Better off ordering off Amazon so you are protected.

January 6, 2020
Unprompted review

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