Tooniebet Reviews 

221
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Should I post how many times u have threatened me u scam pathetic company u have stolen thousands from me lawsuit very soon 🔜 against ur scam company. It's all over on line they got shut down for und... See more

Rated 1 out of 5 stars

This casino takes way to long to pay withdrawals. Then they want documentation about your income. Thats fine bank statements or proof if credit card but they have no right to ask for documents requiri... See more

Rated 5 out of 5 stars

First online casino I've seen that's extremely transparent about their slot's RTP and it reflects in game-play (unlike some other shady casinos). Their loyalty program is also great. Unlike other casi... See more

Company replied

Rated 1 out of 5 stars

Horrible... They take ages to allow to pay even interact? Come on. Totally unsatisfied I am. I requested withdrawal of my own winning and it has not been done. I recommend to play on MGM they are much... See more


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2.0

Poor

TrustScore 2 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

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2.0

All reviews

(221)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Proud to be CANADIAN....

I don't understand all the negative reviews when it clearly is one of the best gambling sites I have come across. The deposits and withdrawals are quick and efficient without any hassle especially with using e transfer. I'm sorry for the people who have had a horrible experience but tooniebet deserves 2 thumbs up without question.

March 13, 2025
Unprompted review
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Reply from Tooniebet

Dear Scott,

Thank you for taking your time to share your review. We are extremely pleased to hear you are receiving payments swiftly.

We appreciate your kind words!

Best wishes,
Tooniebet Customer Support

Rated 5 out of 5 stars

Tony was super quick and answered my…

Tony was super quick and answered my question within minutes and helped speed up the prices

March 11, 2025
Unprompted review
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Reply from Tooniebet

Dear Nick,

We appreciate you taking the time to share your feedback with us. We will be sure to let Tony know you were satisfied with the help provided to you!

If you need any further assistance please let us know on any of our support channels, chat, phone or emaill.

Best wishes,
Tooniebet Customer Support

Rated 4 out of 5 stars

Tooniebet offers a good variety of…

Tooniebet offers a good variety of games. I like the design but withdrawal times could be a bit faster. Still, worth using, tho👍👍

February 20, 2025
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Reply from Tooniebet

Dear Christopher,

Thank you for your amazing feedback! We're glad to hear you're enjoying the variety of games and the design. We appreciate your input regarding withdrawal times and will certainly work to improve them. Your support means a lot to us!

Best wishes,
Tooniebet Customer Support

Rated 4 out of 5 stars

Slots r fun

Slots r fun, like how cool they r drawn
I belive that more promos for regular players would be nice tho there r some

March 11, 2025
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Reply from Tooniebet

Dear Marc,

We're happy to hear you're enjoying the slots and their design. We also appreciate your suggestion regarding more promos for regular players and will definitely take it into consideration.
If you have any other thoughts or need assistance, feel free to reach out.

Best wishes,
Tooniebet Customer Support

Rated 5 out of 5 stars

My top-10

Cool gameplay& payouts are fast. Highly recommend it& they have a lot of game to chose from

March 11, 2025
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Reply from Tooniebet

Dear Amber,

Thank you for your wonderful feedback!
We're glad you're enjoying the gameplay and fast payouts.
It is great to hear that you are satisfied from our casino.
Thanks again for sharing your experience!

Best wishes,
Tooniebet Customer Support

Rated 1 out of 5 stars

Don't play this casino they stole me…

Don't play this casino they stole me 400$ they are the worst casino 😡

March 9, 2025
Unprompted review
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Reply from Tooniebet

Dear Yannick,

We're really sorry to hear about your experience, and we understand your frustration. We take these matters very seriously and would like to look into this for you. Please reach out to our support team directly at support@tooniebet.com or via our live chat section of the website, so we can investigate the situation and resolve this as quickly as possible.

We value your feedback and are committed to ensuring all our players have a fair and enjoyable experience. We hope to hear from you soon so we can make things right.

Best regards,
Tooniebet Customer Support

Rated 5 out of 5 stars

Cristina in the chat with us was great.

Cristina was excellent with her response and informative. She was patience and did an wonderful job.

Thank you.

March 8, 2025
Unprompted review
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Reply from Tooniebet

Dear Mitch,

Thank you so much for your kind words!

We’re thrilled to hear that Cristina was able to provide you with excellent service and that her patience and helpfulness made a difference.

We’ll be sure to pass along your feedback to her. Thanks again for sharing your experience!

Best wishes,
Tooniebet Customer Support

Rated 1 out of 5 stars

I can't believe.

I can't believe.. I spend $1800 and I cannot win even a bonus, it's very rude, I spent a lot of money in differents games in toonie bet and not even one bonus..

March 7, 2025
Unprompted review
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Reply from Tooniebet

Dear Rios,

We did reach out to ak your for your information to be able to locate your account and look into that for you.

As we did not receive a response we were unable to do that. If you wish us to check your case please contact us in live chat, or phone.

Best wishes,
Tooniebet Customer Support

Rated 1 out of 5 stars

Slots pay at first and then they go dead to suck you in

Yeah when you first deposit you’re winning on slots. Then you can’t stop losing. Slots go dead. scumbag rigged site. Another new dirt bag site.

March 6, 2025
Unprompted review
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Reply from Tooniebet

Dear Morel,

We’re truly sorry to hear that you’ve had a negative experience with us. We understand how disappointing it can be to have ups and downs while playing. Please know that our games are powered by certified, random number generators (RNG) to ensure fairness for all players.

If you believe something isn’t right or if you’re experiencing any issues, we encourage you to reach out to our support team directly at support@tooniebet.com or via our live chat section of the website. We’re here to help and would be happy to investigate any concerns you may have.

We appreciate your feedback and hope we can restore your trust in us.

Best regards,
Tooniebet Customer Support

Rated 5 out of 5 stars

Great support and free spins!

I didn’t expect to get a free spins just because my deposit was declining. A big thank you to their support team for helping me. You guys are awesome!

February 26, 2025
Unprompted review
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Reply from Tooniebet

Dear Mariah,

Thank you for sharing your feedback with us, we are always available to you 24/7 in our live chat.

Best wishes,
Tooniebet Customer Support

Rated 5 out of 5 stars

Toni from support was extremely helpful…

Toni from support was extremely helpful for my first time contacting them and my first time joining the casino.

February 23, 2025
Unprompted review
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Reply from Tooniebet

Dear Darlene,

Thank you for your kind words!

We're so glad to hear that Tony was able to assist you and make your first experience with us a positive one.

We always strive to provide excellent customer service, and it's great to know that Tony was able to help you feel comfortable.

We hope to see you back again soon, and don’t hesitate to reach out if you need anything else! :)

Best wishes,
Tooniebet Customer Support

Rated 5 out of 5 stars

fun games & awesome service

Had some trouble with a bonus, but Maria from support was great and resolved it quickly. I’m back for more fun!

February 19, 2025
Unprompted review
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Reply from Tooniebet

Dear Jasper,

Thank you for sharing your positive experience about a member of our team. We will be sure to let Maria know you mentioned her.

We are glad your bonus query was resolved quickly, if we can be of any further assistance to you please let us know on any of our support channel, chat, email or phone.

Best Wishes,
Tooniebet Customer Support

Rated 5 out of 5 stars

Helpful support, I like playing here

I had a great experience today, thanks to the exceptional support I received. I spoke with Miles and she was not only friendly but also incredibly thorough in explaining how to resolve my issue. Overall, The games are great! I deposited $150 and I’m very happy to withdraw $400 in just 15 mins!

February 17, 2025
Unprompted review
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Reply from Tooniebet

Dear Wildy,

Thank you so much for sharing your positive experience!

We're thrilled to hear that Miles provided exceptional support and helped resolve your issue.

It's also fantastic that you enjoyed the games and had such a successful deposit and withdrawal.
We truly appreciate your feedback and look forward to continuing to provide great service!

If you need anything else, don't hesitate to reach out. 😊

Best wishes,
Tooniebet Customer Support

Rated 5 out of 5 stars

Excellent site

Excellent site. No problem withdrawing, very fast . Ty tooniebet for being a trustworthy site. Been on 3 others that aren't processing my withdrawals. They all say the same story that the finance dept is behind and I will get my money it's all BS. one site CASHED casino wouldn't give me my $475 winnings so I just used it and closed my account( stay away from this site). Other bad ones are ZET casino and SPINSY all are crooked and criminal. No problem taking your money but they don't honour's your withdrawals. Very upsetting.

February 15, 2025
Unprompted review
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Reply from Tooniebet

Dear Tammy,

Thank you so much for your kind review!

We're thrilled to hear that you’ve had a positive experience with us at ToonieBet.
We strive to provide a smooth and trustworthy platform for all of our users, so it’s great to know we’ve met your expectations.

Your feedback means a lot, and we’re glad we could help you with quick withdrawals when others weren’t able to.

If you ever need assistance or have any questions, don’t hesitate to reach out. We're always here to help!

Best wishes,
Tooniebet Customer Support

Rated 5 out of 5 stars

This could easily be the coolest…

This could easily be the coolest casino! The selection of games is wide. Gilbert from the Live chat is quick, efficient, and friendly. I tried playing, used my free spins, and withdrawn 150€ . Definitely a very great experience!

February 14, 2025
Unprompted review
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Reply from Tooniebet

Dear Bertram,

Thank you for your fantastic review!

We're so happy to hear that you had a great experience with us. It’s awesome that you enjoyed our game selection and that Gilbert was able to assist you so well!

We're always working to make sure our players have an enjoyable and smooth experience, so it's wonderful to hear your positive feedback.

Congrats on your 150€ withdrawal! :)

If you need anything, we're here to help!

Best wishes,
Tooniebet Customer Support

Rated 5 out of 5 stars

My experience this morning was very amazing and friendly

My experience this morning was very lovely and extremely helpful. I dealt with Jennifer and she was very friendly and efficient. It was an extreme pleasure to have her assist me with my problem I was having and very very helpful. She answered all my questions and took the time to help me understand how to correct the problem I was finding myself having. She went above and beyond and took me theough extra steps in helping me to solve my problems. Thank you so kindly Jennifer. I wish all customer services inquiries were all dealt with my experience I had with you. :) 100 out of 10.

February 11, 2025
Unprompted review
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Reply from Tooniebet

Dear Melissa,

Thank you so much for your kind words and for sharing your experience!

We’re thrilled to hear that Jennifer provided you with such outstanding service and went above and beyond to assist you.

Your feedback truly means the world to us, and we’ll be sure to pass along your praise to Jennifer—she will be delighted to know she made such a positive impact.

Providing exceptional customer service is our top priority, and knowing that your experience was a "100 out of 10" makes our day!

If you ever need further assistance, we’re always here for you.

Wishing you all the best,

Tooniebet Customer Support

Rated 1 out of 5 stars

If i could give it a Zero i would.

If i could give it a Zero i would.
Allowed me to login to put a deposit but once the $$ was deposited, I couldn't login again. Customer support was the worst!!!
Told them to refund my money and was told that they can't refund it until I speak with another support staff...
SHADY AF.

February 7, 2025
Unprompted review
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Reply from Tooniebet

Dear Mary,

We are very sorry to hear about your experience!

We strive to provide a smooth and reliable service, and it's disappointing to learn we fell short in your case.

Please reach out to us directly at support@tooniebet.com with your account details, and we'll prioritize resolving this matter for you.

Your feedback is important, and we take these concerns seriously.

Thank you for your patience, and we’re committed to making things right.

Best wishes,
Tooniebet Customer Support

Rated 1 out of 5 stars

Tooniebet bet is a fun game but not…

Tooniebet bet is a fun game but not casino, it is a scam to call it a legit casino, please be carefully , it is a scam

February 5, 2025
Unprompted review
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Reply from Tooniebet

Dear Ryan,

We appreciate you sharing your thoughts.

We take fairness and transparency very seriously and strive to provide a secure and enjoyable experience for all our users

If you have any concerns or specific issues you’d like us to address, please feel free to reach out to our support team.

We’re always here to assist and ensure a positive experience for our players.

Best regards,

Tooniebet Customer Support

Rated 5 out of 5 stars

Very fast to reach a real person in…

Very fast to reach a real person in live chat and rooresentativecTony was so kind and friendly he resolved my issues in less the two mins . Keep up the great work tooniebet casino yaaayyy

February 4, 2025
Unprompted review
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Reply from Tooniebet

Dear Julie,

Thank you for taking the time to share your feedback with us here at Tooniebet.

We are delighted to hear that your issue was resolved promptly and our agent Tony was of great service to you. We will be sure to inform him of your comments.

If we can be of any further assistance please do no hesitate to let us know either in email, live chat or via our phone support.

Kind regards,
Tooniebet Customer Support

Rated 3 out of 5 stars

Over a week to be verified and still not

I'm giving this casino 3 stars. Mostly for their wonderful support staff through chat and email. Tony and Jayco have both been so kind and understanding as my account has been waiting at least 7 days to be verified, so I can withdrawal my money. Was able to withdrawal 3x with no issues and on the 4th.. $150 they blocked my acct and that started the very difficult verifying process. I'll admit the issue started with me and the documents I sent in however I was able to verbally speak to someone who made sure all departments were updated to my case. I've been told since yesterday that it's all good they just need to update the system and reassured me I was priority... but how does that final process take over 24hrs.. how is that priority?? And there's no way to directly talk to specific departments.
In terms of platform and bonuses.i play on a lot of sites and they do have probably one of the more diverse game choices and definitely lots of easy to earn bonuses.
Common Tooniebet... help me out!

February 4, 2025
Unprompted review
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Reply from Tooniebet

Dear Maggie,

Thank you for your honest feedback and for recognizing our support team, especially Tony and Jayco.

We’re glad to hear they provided you with kind and understanding service during your verification process.

We truly understand how frustrating delays can be, especially when it comes to withdrawals.

While security checks are essential to protect our players and ensure compliance, we sincerely apologize for the wait time. Our team is actively working on streamlining this process, and we appreciate your patience.

We’ll make sure to follow up on your case and do our best to make sure issues like this never occur again.

If you need further updates, please reach out to our support team, and we’ll continue to assist you.

Thank you for playing with us, and we appreciate your feedback!

Best regards,

Tooniebet Customer Support

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