TooTimid Reviews 7,565

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Disgusted with resolving my issues with opened products. the boxes they arrived in were ripped and after inspection, I had some concerns these were not new items. Customer service offered no support... See more

Rated 3 out of 5 stars

Too Timid used to be my go-to company, as they seemed to have honest reviews. Lately, negative reviews don't seem to be published or are dropped when an item is re-listed. I have also recently purcha... See more

Rated 5 out of 5 stars

I have been a long-time customer, particularly as it claims to be entirely (wo)managed and staffed by females. Its products are always reliable; each may not meet my goal, but then each consumer is di... See more

Rated 5 out of 5 stars

I’ve purchased several products from them all of which were shipped discreetly and on time. I enjoy the tips and videos showing me how to pleasure my woman in ways I’ve never thought of!! Just a week... See more

Company details

  1. Online Marketplace

Information provided by various external sources

TooTimid.com is an online marketplace known for privately and discreetly shipping a large variety of adult sex toys and lingerie, Their mission is to enhance the sexual well-being of women, men, and couples! Founded in 2000, TooTimid makes a positive impact on women and couples around the World through education, advice, discussion, and various sexual aides. TooTimid has been trusted for more than 18 years and are recognized for their discreet billing, packaging, and secure checkout. They have evolved into an industry-leading company catering to those who wish to improve their intimate relationships. The Romance Company is stocked with vibes, dildos, sex toys, and several other sexual products that will enhance your sex life!


Contact info

3.6

Average

TrustScore 3.5 out of 5

8K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Always Great!

Every time we have made a purchase everything goes smoothly. Will continue to buy from here. Would like more holiday themed options.

September 1, 2022
Rated 5 out of 5 stars

Too timid has wonderful customer…

Too timid has wonderful customer service. They work with you to find something suitable for the customer. I would highly recommend TooTimid. They ship discreetly and package arrives in a timely manner. Thank you too timid

September 14, 2022
Rated 4 out of 5 stars

Easy to order and got it fast...

Easy to order and got it fast and in very discreet packaging. Only down side was my free gift broke on the first use. Not complaining much because it was free, but now it's useless, after 2 minutes. That was disappointing. The rest of my order was great!

August 21, 2022
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Reply from TooTimid

Thank you for your review. We are so sorry to hear that an item stopped working. Please check your email for an offer from us!

Rated 5 out of 5 stars

So I took a chance and ordered a few…

So I took a chance and ordered a few things from Tootimid.com. I had lost weight but, according to the guidelines their sizing chart said all the items should fit.
I was so happy when my package arrived on time and I received a little extra special treat with my order worth $39 I believe. They have a "Free Toy" offer with every purchase, I mean.. who could go wrong. Anyway, they actually didn't fit. I was so devastated! But for the first time, in a great way! They were too big. I was hesitant in calling because I have never had any great customer service experiences.
But I CAN NOT SAY ENOUGH ABOUT THEY'RE PEOPLE! I was treated like a normal human being, "Not a curvey woman who shouldn't have bought herself some lingerie now trying to return it cause it doesn't fit" They were polite, understanding, courteous, did everything in their power to rectify my situation as soon as possible. The only way anything could have been done any faster would have been if there was a storefront right next door to my house. I am so excited as my ABSOLUTELY FREE! Yes, free replacements come in today. This all took place in about a two week process and it could have been quicker but it took me a minute to decide which items I wanted instead.. the materials are quality. It's not cheaply made. I definitely will be buying from them for a long time. Thank you TT for making me feel like a women again.

August 24, 2022
Rated 3 out of 5 stars

Disappointing

How much is too flimsy to use on anything that’s very tight.

September 1, 2022
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Reply from TooTimid

Thank you for your review. Please check your email for further correspondence.

Rated 1 out of 5 stars

The item I received is broken and they…

The item I received is broken and they are only going to give me credit not including my first time buyers 20% off coupon I do not believe this is fair

August 29, 2022
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Reply from TooTimid

Thank you for your review. We are sorry to hear that you have had a negative experience. Please check your email for further correspondence.

Rated 1 out of 5 stars

The “free” gift didn’t work at all

The “free” gift didn’t work at all. I’m not terribly happy about that, and don’t know if I’ll use your store again.

September 2, 2022
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Reply from TooTimid

Thank you for your review. We are so sorry to hear that your item didn't work. Please check your email for an offer from us!

Rated 5 out of 5 stars

They're Awesome!

I've been a customer for a few years now. They're amazing. They ship quickly, and it really is discreet. The shipping rates are reasonable even though I live in Alaska, which never happens. They're products are great and if something doesn't work right they'll make it right. Superb customer service!!

August 12, 2022

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