Loan application process was easy but on the other hand the online account isn't great as you can't manage your loan online. Emails aren't replied. Only the staff on the phone are great. Overall l'd s... See more
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Constant error message. Pointless. Tried a few times went through the whole application over and over to be hit with error every time
From start of application and 2 calls it was approved so easy and Kate the advisor needs a promotion , the way she handles customers her etiquette is just A1 .. and explaining the process, all other... See more
Alex was fab, he went through everything with me, explained things in a clear way, asked me if I had any questions The turn around from application to payout was really quick too, I would highly re... See more
Company details
Written by the company
We offer affordable, unsecured personal loans to those who are unable to get accepted with the more mainstream lenders such as high street banks and building societies.
Contact info
The Tempest, 12 Tithebarn Street, L2 2DT, Liverpool, United Kingdom
- 0151 452 0079
- customerservices@tootloans.co.uk
- tootloans.co.uk
3.5
Average
206 reviews
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the Phone call
the Phone call. asking the same questions one has already agreed to on the phone
August 9, 2024
Reply from Toot Loans
Hi Mr Ofodum, thank you for sharing your experience with Toot Loans.
We are sorry to hear you were not fully satisfied with our initial call process.
We do this to ensure we have given the customer an opportunity to discuss the full terms of the loan and ask any questions they may have.
Please do not hesitate to contact us if we can be of any further assistance.
Have a great day.
The quick turn around
The quick turn around! Thank you so much, you really got me out of an untimely pinch. 5 stars for sure. Very professional.
August 6, 2024
Really helpful and quick
August 5, 2024
A*** service from Kate very polite and…
A*** service from Kate very polite and straight forward no time wasting would highly recommend this to anyone.
July 26, 2024
Kate was lovely to speak
Kate was lovely to speak. Called me back straight away when I couldn't answer
July 16, 2024
Great Experience
Great Experience. Easy Application Process and friendly customer service staff!! Massive shout out to Kate who was really informative.
July 10, 2024
Amazing service
Trust was there, short procedure.. in a few hours money was in my account..
July 9, 2024
The lady I spoke with was very precise…
The lady I spoke with was very precise and made sure every detail was understood. Very quick and professional.
June 27, 2024
Easy and fast
Easy and fast payment no endless paperwork or phone calls, and great way to sort finances
July 2, 2024
Very polite and helpful phone call
Very polite and helpful phone call! Made sure I was aware of all details regarding the loan also! Also measured me that help was there if needed.
June 27, 2024
I would highly recommend Toot the whole…
I would highly recommend Toot the whole experience has been so easy and the customer service you receive really is worthy of 5 stars
June 18, 2024
Toot Loans provided excellent service
Toot Loans provided excellent service, making the loan process straightforward and stress-free. Their team was professional and efficient, guiding me every step of the way. With competitive rates and flexible terms, Toot Loans ensured that I received the financial assistance I needed with ease. I highly recommend them to anyone seeking a reliable lending solution.
June 12, 2024
Fantastic Service from Kate
Spoke with Kate, who delivered all of the information very well, not too fast & sounding like she didn’t want to be there, checked my understanding without patronising.
May 7, 2024
Unprompted review
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