Tooxt Reviews 447

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its fun, interesting, and unique qualities, often highlighting the professional layout, entertaining storylines, and realistic personalization. Many people found the books to be excellent and memorable gifts, with recipients loving the creative concept and high quality. The user experience is frequently described as wonderful, with customers appreciating the ease of creating the books and the impressive final results. However, some customers experienced issues with their orders and delivery, particularly during busy periods like Christmas, with some books arriving late or not as expected. A few other people also felt that the quality of their book was not up to par, mentioning spelling mistakes or dissatisfaction with the generated content.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers praise the books as fun, interesting, and a great... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Quality

People report positive experiences with quality. Customers consistently praise the superb quality of the... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report fast and easy delivery,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and the engaging process of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

While I had a few issues with the website, customer service was wonderful and worked with me to get everything resolved. I can't say enough great things about them. The books are fun and interesting.... See more

Rated 5 out of 5 stars

When we discovered there was some missing text from the chapter we had been reading from, the customer service rep ( Jane) was quick to respond with multiple options offered that were unexpecte... See more

Rated 5 out of 5 stars

My book did not come out like I expected. Frankly it was boring. There was no humor, which I expected due to the advertisements. However, two different customer support representatives contacted me an... See more

Rated 5 out of 5 stars

The book looked terrific. The cover was professionally laid out and the storyline was funny and entertaining, it even had "reviews" from other "authors" on the back cover. I ordered at a very busy tim... See more


Company details

Written by the company

We create personalized AI-generated books that make unforgettable gifts. Each book is custom-made to order, which means production takes 10-14 business days. Have a question about your order? Please email us at hello@tooxt.com before leaving a review - we're here to help and want to make things right if there's any issue with your order.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

447 reviews

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1-star

Replied to 76% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great book and excellent customer service!

I ordered a book on Dec 16th hoping it would make it before xmas. Unfortunately it didn't which I expected being a week before xmas. The communication with Tooxt team was excellent. They sent me a pdf copy if I wanted to use that. The book arrived the first week of January and my daughter loved it.
We ended up ordered 10 books on Dec 20th for our team and they arrived by Jan 9th. We will be ordering from them again.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Just wanted to say that book was so fun…

Just wanted to say that book was so fun at Christmas. I created it for my husband who always wanted to write a book. He absolutely has enjoyed reading this book and loves having it on the coffee table. When our kids come to visit they laugh about Dad's new book:) everyone wants a copy of it. Best Christmas gift ever.

Thank you

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered book for my husband for…

I ordered book for my husband for Christmas. We both love it very much!! When he opened it, it took him a few minutes for him to comprehend that it was written for him. It was so funny but when he realized it he actually cried and said that the book was the sweetest and best gift he ever could has received. He's 62. I highly recommend this gift to anyone special in your life. It is an excellent gift. If you ever have a problem in getting a gift for someone who can and does buy anything they need. This book is a fabulous way to give someone a priceless gift. Thank you

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

I made a book for my clients

I made a book for my clients; asked them questions throughout our home buying experience and used it to plug into tooxt. It got such a great response; I'll be doing it for every client from here on out!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fast, courteous and friendly

Contacted Tooxt with an issue and Sarah picked up my ticket to solve. She was fast, courteous, friendly and professional. I felt valued as a customer, even if it was my first time ordering from Tooxt.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Entertaining

My dad found the book very entertaining. His words, “ I’ve finished it. It was really fun to read it.”

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

The experience with this company was…

The experience with this company was personable. I loved the questioning prompts. I absolutely love both books.

When I did the first book for my Great Uncle, it was on a whim so I didn't put much thought into the system questions. The result was AI created hilarious stores about my 93 year old Great Uncle's life, using the people I put in as his favourites. In one chapter the name of the dog is one of his friend's name. Hehehe. This book I created in paperback. Uncle was so surprised when the book had his name on it as the author.

The second book was better simply because I knew, the more info I typed in to system questions for answers, the more personal and realistic the stories would be. I spent 2 hours sitting down with one of my favourite 90 year old seniors. Asked her the system questions, wrote in her full of detail answers. The stories were a multitude of her favourite childhood memories. The result was splendid, and because I put more forethought into this book, I requested this one in hardcover.

I said this was a personable experience because I emailed the company a few questions and received answers back in a timely manner. When the company thought these books might be for Christmas gifts, and would not be here before Christmas they emailed their apologies. These books were not to be Christmas gifts but I truly appreciated the gesture the individuals made by emailing me.

I loved, loved, loved the results of both books. I loved how the books gave these two seniors joy. How delightful and maybe a little smug they were that they were the authors.
The book titles were perfect. The option for a dedication page was lovely. How the system took the pictures of the authors I submitted for the bookcover, pulled the person out of the picture and created a background related to the titles, simply amazing!

I already have a date to extract information from another unsuspecting favourite person, to create a special book for them using their stories.

Thank you kindly for the opportunity to make these books Tooxt. Muchly appreciated!!

Cheers, Andrea

December 13, 2025
Unprompted review
Rated 4 out of 5 stars

Granddaughters love the Stories

I have purchased 2 books from them for my granddaughters. 1st one came very quickly second one took a little longer but it was during the holiday season. Girls loved them, we read a chapter at a time by video chat. I love that they will have these long after we are gone. Might make it a yearly tradition.

December 25, 2025
Unprompted review
Tooxt logo

Reply from Tooxt

Hi Susan,

Thank you so much for taking the time to share your experience.

We’re really glad to know the books have been meaningful for your family, and it’s wonderful to hear they’ve become something you can enjoy together.

We truly appreciate your support and your understanding, especially during the holiday period. Thank you for choosing Tooxt.

— The Tooxt Team

Rated 5 out of 5 stars

This book is a treasure

This book is a treasure. Tooxt took a few one liner stories and turned it into a historical fiction masterpiece. The quality of the picture on the front is top notch and the embellishment in the stories kept us laughing.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

The book was ok

The book was ok, the story was amusing and the premise was quaint. The only opportunity was they added an extra “L” to Rachelle’s name.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

They made it right…

The first book I order had a spelling mistake on the front cover and Tooxt created another book for Me. They were easy to work with and the shipping was easy and timely..

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

The entire experience was straightforward, and the customer service was excellent when an issue arose. Overall, it was a great experience, and the book is fantastic.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Well

Well, I am very, very impressed with the results. I spent a few minutes giving some input, but the volume of chapters in the book is totally unexpected. The covers on the paperback are also extremely well done. Koodos to Tooxt.

January 7, 2026
Unprompted review

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