Tooxt Reviews 445

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its fun, interesting, and unique qualities, often highlighting the professional layout, entertaining storylines, and realistic personalization. Many people found the books to be excellent and memorable gifts, with recipients loving the creative concept and high quality. The user experience is frequently described as wonderful, with customers appreciating the ease of creating the books and the impressive final results. However, some customers experienced issues with their orders and delivery, particularly during busy periods like Christmas, with some books arriving late or not as expected. A few other people also felt that the quality of their book was not up to par, mentioning spelling mistakes or dissatisfaction with the generated content.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers praise the books as fun, interesting, and a great... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Quality

People report positive experiences with quality. Customers consistently praise the superb quality of the... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report fast and easy delivery,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and the engaging process of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

While I had a few issues with the website, customer service was wonderful and worked with me to get everything resolved. I can't say enough great things about them. The books are fun and interesting.... See more

Rated 5 out of 5 stars

When we discovered there was some missing text from the chapter we had been reading from, the customer service rep ( Jane) was quick to respond with multiple options offered that were unexpecte... See more

Rated 5 out of 5 stars

My book did not come out like I expected. Frankly it was boring. There was no humor, which I expected due to the advertisements. However, two different customer support representatives contacted me an... See more

Rated 5 out of 5 stars

The book looked terrific. The cover was professionally laid out and the storyline was funny and entertaining, it even had "reviews" from other "authors" on the back cover. I ordered at a very busy tim... See more


Company details

Written by the company

We create personalized AI-generated books that make unforgettable gifts. Each book is custom-made to order, which means production takes 10-14 business days. Have a question about your order? Please email us at hello@tooxt.com before leaving a review - we're here to help and want to make things right if there's any issue with your order.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

445 reviews

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Replied to 76% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Order yours today!

The book was even better than I could have imagined. My son and grandkids loved it. Thank you so much. What a unique and special gift.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Oh my goodness

Oh my goodness, this book turned out soooo PERFECT!! I absolutely can not WAIT to give it to my bf on Valentine's Day, he's going to love it! It's the perfect blend of sentiment and laughter and with all of the extra length I took to describe him and his life to a T , they completely captured him and made this book so realistic, he's going to think i wrote it myself! Haha
A+ tooxt, A freaking+!!!!
Customer service was beyond AMAZING as well! Winnie took care of a problem I had IMMEDIATELY and we were able to correct it and make this the most memorable gift I will ever possibly give to someone. I am so over the top pleased with my experience and I will definitely recommend this company to all of you reading this and to everyone I know! Just remember, the more details you give, the better your book will turn out. So give every possible detail! Have fun!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

How much you know from just a few…

How much you know from just a few questions and you made Isabela her book and I know I'm going to love Jakari's book too. The first thing I noticed was you made Jakari's sister Isabela younger then Jakari, but it's the other way around Jakari is the little sister.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

This was a great idea! Do it now!

This was a great idea! You answer the questions they give you FYI the more information you put down the book gets better. The book that’s made for you about you like they know you. There’s laughter, tears in a good way because you read your truth and your people are in the story. It like you wrote it! Do it now! And it came quicker than they expected!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

Book arrived very quickly. It was better than I had imagined as it honed in on the hints/cues I sent you.
The cover photo is spectacular. My wife looked at it and then blurted out, "Oh my God, that's me!" She laughed out loud several times as she read it. I will be back for more as I have daughters that deserve their own book.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Book

It was easy to answer all the questions and pick out the picture I love the book it's more me or the book from another company I won't say names but it didn't come out as good and it wrote about a dream that wasn't even near my dream so this book was more me I like it you did a good job thank you

January 28, 2026
Unprompted review

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