As my life insurance policy was nearing it’s end date, I decided to take out a new one. Top Quote dealt with everything from start to finish and communication was excellent. Plus, the price I’m paying... See more
Company replied
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Although dealing with any insurance policy is very time consuming it was done by very polite and informative guys at a time that was convenient for me. Everything has been clear and informative. Than... See more
Company replied
Top Quote for the past few years have supported a local Manchester/Salford children's charity. As CEO of Wood Street Mission, I would like to thank everyone involved for their continued support of ou... See more
Company replied
Tan was super helpful and explained thing in a way I could understand. He was very patient with me especially as I didn’t always understand some concepts. He was also personable and charming to speak... See more
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Company details
Written by the company
TopQuote is a multi-award-winning leading UK insurance broker that provides thousands of people with tailor-made Legal & General policies.
Contact info
14th Floor, Manchester One, 53 Portland Street, M1 3LD, Manchester, United Kingdom
- 01612333111
- hello@topquote.uk.com
- top-quote.co.uk
4.3
Excellent
516 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Ive never had anyone include my kids…
Ive never had anyone include my kids and that is why i rate this company they also feel included
October 20, 2023
Unprompted review
Reply from TopQuote
Thank you for such a great review. Children are extremely important when it comes to deciding on family protection.
Tan was super helpful and explained…
Tan was super helpful and explained thing in a way I could understand. He was very patient with me especially as I didn’t always understand some concepts. He was also personable and charming to speak to. I’m only sorry that Tan had to deal with my strange sense of humour and tendency to go off topic. Well done Tan
October 19, 2023
Unprompted review
Reply from TopQuote
Thank you Vrinda for taking the time to leave such a great review. Tan has been a member of TopQuote for many years helping thousands of customers find a policy that suits their needs. It is great to hear that you have found his service charming and personable and we thank you for continuing to choose TopQuote to look after you. Tan says that "you were an absolute pleasure to deal with"!
Reply from TopQuote
Thanks Chloe. It's great to hear that you have found our team helpful and that we have helped you find your new policy
Reply from TopQuote
Thank you Peter for taking the time to leave your review.
Reply from TopQuote
Thank you. It is great to see that you have found our service polite and helpful.
Nice and easy
Nice and easy. No pressure. Advisor was polite, and helpful, answered any questions i had.
September 28, 2023
Unprompted review
Reply from TopQuote
Thank you Fiona for leaving such a great review. It is very much appreciated.
Very helpful staff and the process was…
Very helpful staff and the process was very easy.
August 25, 2023
Unprompted review
Reply from TopQuote
Thank you Jim, for taking the time to leave your review
The people there are gr8 very pleased…
The people there are gr8 very pleased with them and the service keep up the good work
September 27, 2023
Unprompted review
Reply from TopQuote
Thank you Matthew for a great review!
Got a very competitive price and…
Got a very competitive price and excellent follow up support.
September 25, 2023
Unprompted review
Reply from TopQuote
It's great to see that you have enjoyed our service Ian. Thanks for leaving your review.
Reply from TopQuote
Thanks Kate, we aim to keep the process as efficient as possible.
Reply from TopQuote
Thank you for taking the time to leave such a great review!
Absolutely fed up with top quote…
Absolutely fed up with top quote constantly phoning me about reviewing my legal an general life policy.
I don’t want a review and my payments are made every month so please leave me alone
September 15, 2023
Unprompted review
Reply from TopQuote
Dear Mr Binding,
We sincerely apologise for any inconvenience caused by the communications from TopQuote regarding your Legal & General policy. Please understand that Legal & General had previously informed you about TopQuote assuming responsibility for the service of your existing coverage. This transition occurred because the initial company that arranged your policy no longer collaborates with Legal & General. For more details on this matter, kindly visit www.top-quote.co.uk/reconnect/.
Our primary aim at TopQuote is to ensure that we have your most recent contact details, which are crucial should you ever need to make a claim. We also occasionally reach out to confirm if there have been any shifts in your situation, aiming to keep you informed about the latest options available. This approach helps you make well-informed decisions and ensures that your policy remains relevant to your current needs and commitments.
Once again, our apologies for any inconvenience caused to you. Please be assured that your information will be deleted from our system as per your request.
Kind regards,
TopQuote Customer Services
I've lost count of the number of times…
I've lost count of the number of times Topquote has 'phoned me; I really am getting sick of it. They obviously never take NO for an answer!
August 22, 2023
Unprompted review
Reply from TopQuote
Dear Mr Whitehead,
We are sorry to hear that you are unhappy with TopQuote trying to contact you in relation to your Legal & General policy. Legal & General wrote to you to make you aware that TopQuote would be taking over the servicing of your existing cover. This is due to the fact that the original company who set up your policy no longer has a working/business relationship with Legal & General. Please refer to www.top-quote.co.uk/reconnect/ should you wish to find out more.
The main reason for TopQuote contacting clients is to ensure that all of your personal/contact details are up to date, as this would be very important in the event of a claim. We then periodically get in touch to check if there have been any changes in your circumstances as we would like to make sure that you are aware of the up-to-date options that are available to you, providing you with the ability to make an informed choice for your future. The alternative would be leaving you to pay a direct debit for a policy that may no longer be relevant to your life/ commitments.
We have no record to say that you have requested for TopQuote to cease contacting you and please be assured that if we had been instructed, we would have acted accordingly. Once again, we regret that you have been unhappy with the service received so far, however, if you would like us to provide you with options that you may feel could be relevant to you, please get in touch. If we don’t hear from you, we will remove you from any future contact.
Kind regards,
TopQuote Customer Services
Very polite and friendly .
Very polite and friendly .. lovely to talk to and very helpful .. Thank You.
August 2, 2023
Unprompted review
Reply from TopQuote
Thank you Vicky for a great review, it was a pleasure to be able to have helped with your new policy.
I renewed my policy
I renewed my policy, and it was so easy to do and staff were very friendly and helpful, thank you so much!
August 2, 2023
Unprompted review
Reply from TopQuote
Thanks Pauline for taking the time to leave such a great review.
Really supportive advisor who helped me…
Really supportive advisor who helped me choose the correct policy. No sales type pressure at all
July 21, 2023
Unprompted review
Reply from TopQuote
Thank you Nicholas for a great review!
Excellent advice and explained…
Excellent advice and explained everything in full, staff very friendly and helpful.
July 20, 2023
Unprompted review
The policy features were explained
The policy features were explained clearly and accurately and I was allowed to think about it without any pressure.
On the callback a few days later my questions we all answered and I was happy to proceed.
I was then guided through the application process very efficiently to provide all the necessary information.
July 17, 2023
Unprompted review
Reply from TopQuote
Thank you Leigh. It is great to see that we have been able to be of assistance in helping you with your new policy.
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