As my life insurance policy was nearing it’s end date, I decided to take out a new one. Top Quote dealt with everything from start to finish and communication was excellent. Plus, the price I’m paying... See more
Company replied
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See what reviewers are saying
Although dealing with any insurance policy is very time consuming it was done by very polite and informative guys at a time that was convenient for me. Everything has been clear and informative. Than... See more
Company replied
Top Quote for the past few years have supported a local Manchester/Salford children's charity. As CEO of Wood Street Mission, I would like to thank everyone involved for their continued support of ou... See more
Company replied
Tan was super helpful and explained thing in a way I could understand. He was very patient with me especially as I didn’t always understand some concepts. He was also personable and charming to speak... See more
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Company details
Written by the company
TopQuote is a multi-award-winning leading UK insurance broker that provides thousands of people with tailor-made Legal & General policies.
Contact info
14th Floor, Manchester One, 53 Portland Street, M1 3LD, Manchester, United Kingdom
- 01612333111
- hello@topquote.uk.com
- top-quote.co.uk
4.3
Excellent
516 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful staff
Helpful staff, pleasant and made everything easy, explained it all and that I was understanding the policy etc
March 17, 2023
Unprompted review
Reply from TopQuote
It's great to see that you found our team helpful & understanding
Good down to earth communication
Good down to earth communication, no push salesmen.
March 10, 2023
Unprompted review
Reply from TopQuote
Thanks for taking the time to leave your review.
Very good customer service from all of…Excellent customer service
Very good customer service from all of the team but particularly Kieran . Kieran was friendly but professional in the way he dealt with us and was a credit to the company.
March 2, 2023
Unprompted review
Reply from TopQuote
Thank you for taking the time to leave such a great review. It's great to see that you have found Kieran friendly and professional.
Friendly staff,made everything clear…
Friendly staff,made everything clear and understandable.
Lots of details and information explained clearly.
February 21, 2023
Unprompted review
Reply from TopQuote
Thank you Rebecca for such a great review. If you need any assistance, please get in touch.
Not happy since L&G passed over my…
Not happy since L&G passed over my policy to TopQuote. Who are now apparently my Broker according to the recent text I got. I dont want, nor did I ever ask them to be my Broker. I did get the usual introductory call a few years ago from a very polite & knowledgeable lady who initially said it was just to update my details ( fair enough). However after that she was wanting to go into policy details and asking questions outwith the usual 'updating of details' & I believe trying to ultimately change the policy / re-broker my existing policy. It was at this point I terminated the call as that is just wrong! I wonder if they are not happy with the commission on the current policy. Not aware on how to officially remove myself from TopQuote, I dont recall ever asking the young lady either. But would like to as I feel their intention was to get me to change my policy and this was really not the best start with a new client.
February 16, 2023
Unprompted review
Reply from TopQuote
Dear Ian,
We are sorry to hear that you are unhappy with the service received. Legal & General wrote to you to make you aware that TopQuote would be taking over the servicing of your existing Legal & General policy. This is due to the fact that the original company who set up your policy no longer has a working/business relationship with Legal & General. The main reason for TopQuote contacting clients is to ensure that all of their personal/contact details are up to date, as this would be very important in the event of a claim. Furthermore, over the years people’s circumstances change and as your servicing agent, it is our responsibility to make sure that you are aware of the options which are available to you, providing you with the ability to make an informed choice.
Once again, we regret that you have been unhappy with the service received so far, however, if you would like us to provide you with options which you may feel could be relevant to you, please get in touch, if we don’t hear from you, we will remove you from any future contact as requested.
Kind regards,
TopQuote
Always called back at the appointed…
Always called back at the appointed time - friendly and professional staff
January 27, 2023
Unprompted review
Good experience …
Information with regards to the policy was explained perfectly
January 25, 2023
Unprompted review
Reply from TopQuote
Thank you for taking the time to leave a great review!
Friendly staff easy to deal with and…
Friendly staff easy to deal with and understand.
December 22, 2022
Unprompted review
Very knowledgeable and friendly
The guy on the phone was very knowledgeable about the product. Explained everything so easily and repeated if needed.
Not pushy about me changing my policy and was very friendly and professional
December 22, 2022
Unprompted review
Reply from TopQuote
Thanks Jacqueline for taking the time to leave your review. It is very much appreciated.
Life policy
Top quote was very very helpful when i took out my new insurance policy, nothing was too much trouble and tgey made sure i was happy with everything.
December 16, 2022
Unprompted review
Rebecca was easy and pleasant to deal…
Rebecca was easy and pleasant to deal with and as usual, made no heavy weather of the proceedings..
December 15, 2022
Unprompted review
Reply from TopQuote
Thank you for such a great review. It is great to see that you found Rebecca pleasant to deal with.
Impressed
Impressed- quality of the call and each person I spoke to. Good information given and each person did what they said they would do!
December 14, 2022
Unprompted review
Reply from TopQuote
Thank you very much for such great feed back. It is very much appreciated.
Thank you Top Quote
Top Quote for the past few years have supported a local Manchester/Salford children's charity. As CEO of Wood Street Mission, I would like to thank everyone involved for their continued support of our work.
The ethos of companies such as this shouldn't be underestimated, in wanting to make a difference to the lives of local children living in poverty.
December 13, 2022
Unprompted review
Reply from TopQuote
Thank you for such a great review, we have been proud to support Wood Street Mission over the years and we look forward to supporting you for many more years to come.
Very good broker with a resourcefull…
Very good broker with a resourcefull platform with all the indicator you need. Nice deposit bonuses and reliable. with a good account management you can earn
nice bucks.
September 3, 2022
Unprompted review
Reply from TopQuote
We feel that this review may not be related to TopQuote and that this is regarding another company.
Reply from TopQuote
Thank you for taking the time to leave such a positive review!
Life is too short.
My experience couldn't have been better.. Very kind, helpful advisor who guided me in the right direction.
Very clear on all the small details which I wasn't aware of previously...
November 22, 2022
Unprompted review
Honest, well run company
Honest, well run company. Always putting people first in everything they do. Keep up the good work team!
November 16, 2022
Unprompted review
Reply from TopQuote
Thank you Adam for taking the time to leave your review! It is very much appreciated.
The TopQuote team have been fantastic…
The TopQuote team have been fantastic supporters of local struggling families through their support of our charity. The team are enthusiastic about making a difference and always good to communicate with. We are really grateful for their support.
November 16, 2022
Unprompted review
Reply from TopQuote
Thank you for your review. It has been a pleasure supporting such a worthy cause @Wood Street Mission over the years and we look forward to our continuing relationship in the future.
Reply from TopQuote
Thank you Maria for taking the time to leave your review!
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