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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in removing plaque, tartar, and stains, often noting significant improvements in teeth cleanliness and appearance. Many consumers find the product easy to use, pain-free, and a valuable tool for maintaining oral hygiene, with some even reducing their need for professional dental cleanings. The overall quality and value for money are frequently highlighted as excellent. However, some customers also noted issues with product functionality, such as devices not turning on or making scratching sounds, and a few experienced slow or unresponsive customer service when trying to resolve these problems. A small number of users found the product ineffective for their specific needs, like removing yellow stains or working on crowns, or experienced sensitivity.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the ultrasonic cleaner, noting its... See more

Quality

Consumers generally find the product quality to be positive, especially regarding the ultrasonic cleaner.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use and... See more

Value for money

Reviewers mention positive feedback about value for money. Customers are highly satisfied, stating that the... See more

Customer service

People report positive experiences with customer service. Many customers praise the quick and helpful... See more

Based on these reviews

Rated 5 out of 5 stars

I tried this on a whim as my hygenist cost is very pricey and now I no longer have to go. I wish I'd taken a before picture of the back of my lower teeth. They we're a light brown colour, as were my f... See more

Rated 5 out of 5 stars

After buying lots of gimmick items seen advertised in past, I was very sceptical about yet another item that won’t live up to what they say. Boy how wrong was I this machine is excellent does exactl... See more

Rated 5 out of 5 stars

Had mine a couple of years now and I’m still impressed by how easy it is to use. It removes all tarter build up, nicotine and coffee stains in minutes. Since purchasing I haven’t needed to see the... See more

Rated 5 out of 5 stars

I bought one of these. My teeth are not badly stained and I brush & floss regularly, but I had an annoying little build up of tartar in a tiny gap between two crowded teeth, which was easy to shift w... See more

Rated 5 out of 5 stars

Fab! Had some tea and coffee stains and some staining around each tooth I was embarrassed about. This thing sorted my teeth on first and second go. Delighted saved an expensive trip to hygienist and... See more

Rated 5 out of 5 stars

This is amazing! Totally blew my mind how well this works folks! It removes plaque and stains with ease and the best part it didn't cause any discomfort or pain AT ALL i have sensitive teeth and I hav... See more

Rated 5 out of 5 stars

I will cut the long story short. So after a couple of weeks of no product,evri confirmed they had "lost it in their network." I contacted Top Smile and delt with Yam who was super helpful and had an... See more

Rated 5 out of 5 stars

One online product that really works. I was totally surprised with the outcome of Top-Smile Ultrasonic Tooth Cleaner. I am a smoker and a tea drinker and it took tartar and stains off the first... See more

Rated 5 out of 5 stars

Outstanding This really does work, gave up smoking 7 years ago and I've always brushed twice a day but I could never get rid of the plaque and the stains on my lower teeth,I've tried scrubbing the s... See more

Rated 5 out of 5 stars

This product is excellent. I live with Leukamia and since diagnosis I have had a mare with my teeth. They have cost me thousands in cleaning in past 3 years until I found this. Unfortunately, I lost t... See more

Rated 5 out of 5 stars

Yam took up our problem immediately and kept us up to date almost daily when our package went missing. They were in constant communication with the delivery company, and when the package couldn’t... See more

Rated 5 out of 5 stars

Omg , absolutely brilliant!! I brought the ultrasonic tooth cleaner and the teeth whitening powder. Iv only had my purchase for a week and can see a major difference . My teeth suffered with plaque an... See more

Rated 5 out of 5 stars

This ultrasonic plaque remover is such a great little tool, I use it to remove plaque from those hard to reach areas, it’s great for deep cleaning around the gum line and in between teeth. Best of all... See more

Rated 5 out of 5 stars

Excellent Excellent Excellent! My friend says I spend my money on unnecessary things. This tooth cleaner proved to him that's not always true lol. I have ordered another one as backup before the pr... See more

Rated 5 out of 5 stars

After seeing on face book people that had purchased plaque removal with this great gadget and read reviews and saw videos I thought I would try myself. Well I was amazed with the result on my teeth in... See more

Rated 5 out of 5 stars

Top company! My ultrasonic cleaner didn’t work when I received it so I emailed the company for help. I got a very quick reply giving advice how to troubleshoot and an offer to replace or refund if it... See more

Rated 5 out of 5 stars

Omg I received my top-smile ultrasonic tooth cleaner today and it was bloody brilliant. I tried it straight away after receiving it and it works so well , it removed most of my plaque and cleans my te... See more

Rated 5 out of 5 stars

Impressed I have to say that I wasn’t sure if the effectiveness of this nifty tool at first. Starting in the softest setting I was seeing no results worth shouting about. A couple of sessions on ful... See more

Rated 5 out of 5 stars

Amazing product I have told everyone about it! Got 4 others to buy it up to now, I was skeptical about it at first but this does exactly what it says it does, pain free, it has removed years worth of... See more

Rated 1 out of 5 stars

Initially loved it but then the item broke, would charge but wouldn’t turn on. After contacting customer service they advised was after 1 year (1 month over) so nothing could be done. Slow communicati... See more

Rated 1 out of 5 stars

They may have grown too quickly, but my experience has been very poor. Very slow to respond to queries and issues and appear to have internal process issues. I ordered the product at the start of Augu... See more

Rated 5 out of 5 stars

Hi i received my cleaner and it was faulty.I contacted support and received an email from customer support advisor named Yam. He was amazing.I told him what the problem was ,he asked me if i wanted a... See more

Rated 1 out of 5 stars

Ordered and paid for product. Didn’t arrive. No reply from customer service. Awful.!

Company replied

Rated 5 out of 5 stars

Absoloutly brilliant item and fast delivery, removed all plaque from my teeth in minutes, i was worried it was just a gimmic but it removed everything my dentist had left behind. Im due to have compos... See more

Rated 5 out of 5 stars

I suffer with really sensitive teeth but I decided to give this a go. I used the lowest setting and it was fine on my bottom teeth but when I started on the top teeth I just couldn’t carry on as teeth... See more

Rated 5 out of 5 stars

Super pleased I was a little skeptical, as sometimes adverts can be a litte deceptive, and though I didn't have a large build up of plaque I could still see a huge difference the ultra sonic cleaner... See more

Rated 5 out of 5 stars

It works, I was skeptical but glad I purchased it (June2025) I have left the before and after photos on your Facebook posts too. I am now booked into the dentist to keep my teeth in shape and look a... See more

Rated 5 out of 5 stars

Fanastic customer service. Firstly, I want to commend Yam in customer service after my first parcel went missing, a replacement was sent out within 24 hours, really helpful and friendly over all comm... See more

Rated 5 out of 5 stars

Plaque removed !  Superb !  Used it immediately and what results ! The plaque ( embarrassingly from years ) came away with no problems. My teeth look and feel marvellous. Thank you.

Rated 5 out of 5 stars

Purchased mine on 2 may 4 of may arrived excellent product im very happy I smoke cigarettes and the stain my teeth this product removed the stains in one go couldn't be happier i recommend to anyone... See more

Rated 5 out of 5 stars

Absolutley amazing! I was sceptical at first as I’ve previously bought something similar and it did nothing! The reviews for this product seemed too good to be true but I thought I would try it anyway... See more

Rated 5 out of 5 stars

Brilliant customer service!! Evri has lost my parcel and I reported it to TopSmile. And they happily replaced my order. Shout out to Yam that assisted me at TopSmile!! You are super brilliant!! Thank... See more

Rated 5 out of 5 stars

Received the top smile ultrasonic tooth cleaner lastnight. Within a minute of using the brown stain that was annoying me was gone! Couldn't believe it. Amazing product.

Rated 5 out of 5 stars

Was skeptical at first, but after looking at the great reviews I decided to give it a try. So glad I did! I was mainly concerned about my lower front teeth after some plaque build up. The plaque is no... See more

Rated 5 out of 5 stars

Best thing I have ever bought This is the most amazing product ever, no matter how much I brush, I always get plaque build up at the back of my bottom teeth, this machine just gets rids of it no pro... See more

Rated 5 out of 5 stars

Surprisingly effective! I wasn't expecting much given the low price, but it removed months of coffee stains in seconds! Well worth having and I'm glad I got one.

Rated 5 out of 5 stars

I took gamble and purchased this I hate dentist costs and how happy I did that because it cleaned all my build up with just 2 trys with product I will monitor and use again when needed if it works 1 t... See more

Rated 5 out of 5 stars

Actually works! I really hoped it would work and I’m pleased to say it does!! Once you get the knack of using it back to front in the mirror, you’ll get good results. Started with gentle setting as... See more

Rated 5 out of 5 stars

I’ve had it a while now and I love it, even my dentist commented on how little scale there is on my teeth since I’ve been using it. The results are instant and so simple to use, I use it every few da... See more

Rated 5 out of 5 stars

EXCELLENT I was sceptical at first but all I can say is WOW . It really does work and you get the feeling of stepping out of the hygienist, you can feel the difference especially at the back of your... See more

Rated 5 out of 5 stars

Thought this would be a gimmick how wrong was I!. I had lots of build up and dentists appointments are like rocking horse droppings. It has removed every bit of plaque from my teeth that nothin... See more

Rated 2 out of 5 stars

Delivery was fine although it arrived at 11.30pm (not the sellers fault) I used on a few settings and it did nothing but make a nasty scratching sound. I decided to stop as it sounded horrible, now I'... See more

Rated 5 out of 5 stars

We purchased ultrasonic teeth cleaner Water flosser and teeth whitening powder amazing results If you are at all sceptical , please don’t be these products work and are superb value for money

Rated 5 out of 5 stars

It works! First go today and I must say I’m really impressed! I followed instructions and only used the soft mode, now I feel confident using it I’ll up it a notch! So easy to use and a big differe... See more

Rated 5 out of 5 stars

I bought this plaque remover last year as I get a bad build up of plaque at the back of my bottom front teeth & it is a game changer. When you use it you can see the plaque being broken down as the... See more

Rated 5 out of 5 stars

First of all, the ultrasonic cleaner is excellent and the day after using it I cancelled my £70 hygienist appointment. This will be a big money saver in the long run. Secondly I'd like to compliment Y... See more

Rated 4 out of 5 stars

I bought the ultra sonic tooth cleaner. It works well for the brown dark lines of build up around the bottom of teeth. It didn't really do anything to the yellow bits. I bought it for the noticeable... See more

Rated 5 out of 5 stars

Amazing Seriously I didn’t believe it would be so effective. It just dissolves the plaque. I mean how does it do that? Crazy. Can’t believe I didn’t buy one before. Highly recommend It was delivere... See more

Rated 5 out of 5 stars

Good purchase I have only been using this for a week so it's difficult to know whether it truly has impact but it is easy to use and seems to work very well. It doesn't work on crowns though if anyo... See more

Rated 5 out of 5 stars

I had results on my first go, then have only had to maintain now and again. My dentist said my teeth were the best they'd been!! Device is super easy to use, no pain or sensitivity and I've recommen... See more

Rated 5 out of 5 stars

Seeing the videos on FB I was a bit skeptical but I thought I would go for it, when using Ur product I was surprised it actually works. Very happy customer.

Rated 5 out of 5 stars

You only need a tiny bit of the whitener on a damp toothbrush so this pot will last for ages. I have noted a real sparkle! I also have the ultra sonic tooth cleaner and that is amazing. Not needed a h... See more


Company details

  1. Beauty Product Supplier

Written by the company

At-home dental teeth cleaning system designed to effectively remove plaque, tartar, and other teeth build ups to maintain healthy oral hygiene. Introducing the all new Ultrasonic Tooth Cleaner with a smart sensor. It uses high frequency waves to remove stains and polish your teeth.


Contact info

4.8

Excellent

TrustScore 5 out of 5

509 reviews

5-star
4-star
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1-star

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I had waited for an ultrasound tooth…

I had waited for an ultrasound tooth cleaner I bought from Topsmile for about a month and didn’t receive. I emailed Yam and explained. The email was responded swiftly and Yam explained to me the issues of some Evri misplaced parcels. Yam sent a different one for me and in less than a week got it. They’re are so responsive and professional.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

First time buying from Topsmile

First time buying from Topsmile. I didn't receive my package when I should have due to the delivery company. I emailed customer service and got a response very quickly. They sent out a replacement and I received it the next day 😊. I bought the ultrasonic cleaner which is amazing and does exactly as it says. Can't go wrong amazing products and great customer service, definitely recommend!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product

We purchased ultrasonic teeth cleaner
Water flosser and teeth whitening powder amazing results
If you are at all sceptical , please don’t be these products work and are superb value for money

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Yam was fantastic

Yam was fantastic, evri had lost the shipment on first attempt at delivery, emailed customer support and Yam had it all sorted in a couple days.
Getting on great with the ultrasonic cleaner, very happy with the results achieved so far and have recommended it already to friends and family.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect customer support

I placed my order for my dental product at the beginning of the month and a couple of weeks later, I received an email from customer services asking if I was enjoying my product. I told them that I hadn’t received it yet which surprised him. He was straight on getting me sorted out and was received a couple of days later. What an absolute delight to deal with, over and beyond expectations, I would definitely buy from this company again. The problem was with the carrier and not this company . Thank you Yam for your help 😊

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I have had my device a few months now I…

I have had my device a few months now I was skeptical when I saw the add but decided to give it a chance and I am so happy I did I saw results in minutes it was incredibly easy to operate it has different settings it's incredibly gentle and stops if you accidently touch your gum my teeth look and feel amazing don't hesitate treat your teeth you won't regret it

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is brilliant

The customer service is brilliant, I had a problem with my device, I emailed asking for help which was very quickly answered. I followed her advice and my sonic tooth cleaner now works perfectly again.
Very happy.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Ultra-sonic tooth cleaner


Ultra-sonic tooth cleaner
Very efficient, it’s like having a hygienist at home. It really does cleaning very well without the feeling of grinding at hygienist. Would recommend anyone getting it.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely very impressed

Genuinely very impressed.
I am genuinely impressed with the ultrasonic cleaner. I'm ashamed to say, I have neglected my teeth a bit since losing my NHS dentist. The ultrasonic cleaner has completely cleaned my teeth and removed all tartar, plaque etc. I was worried my teeth had gone too far but my word, my teeth have never looked so good. I've been able to remove every single bit of build up. I also bought the tooth whitening powder, which I think is helping although not sure I've given it enough time yet. The ultrasonic cleaner was instant though, worth every penny. It's paid for itself several times over. My wife has also used it, her teeth were fine anyway but she was able to remove some plaque too and I genuinely believe we will not need to see the hygienist. We combine this with a water flosser and electric toothbrush and are really happy with the results. I absolutely recommend the ultrasonic cleaner.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Super pleased

Super pleased
I was a little skeptical, as sometimes adverts can be a litte deceptive, and though I didn't have a large build up of plaque I could still see a huge difference the ultra sonic cleaner made. Made up super happy and incorporate the use every couple of days. Thankyou.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Bought my Top Smile ultrasonic tooth cleaner around 8 months ago, I was very sceptical but thought I would give it a try, wasn't expecting very much, I have been so disappointed in the past with the claims of some companies. How refreshing to have chosen Top Smile and find it actually does just what it claims to do. Gets rid of unwanted Plaque/ Tarter stains with hardly any effort. Three different heads to put on to make it easy. A very thin one to get the in-between teeth stains and a head to eliminate bigger yellow brown stains. It’s remarkable how it works, you can see the stains are like dissolving, and you're left with stain free teeth just like the dentist. Plus, I have yet to use on the Super strong mode as the normal and middle mode does the job perfectly for me. Five modes to choose from. Takes a bit of practice to get into doing the backs of teeth, a bit awkward at first, but soon got the hang of it. No pain, stops if touches your gum. Maybe a little sensitive for a couple of hours, especially if you use too long. My best buy in 2025.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible!

Was skeptical at first, but after looking at the great reviews I decided to give it a try. So glad I did! I was mainly concerned about my lower front teeth after some plaque build up. The plaque is now completely gone and my teeth look so much better!! No pain and it's just a great little device to use. It's so hard to find a dentist, or it's too expensive if you go private, so in the meantime this ultrasonic teeth cleaner will really help out. Worth every penny, so far!

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!
I was convinced this would not work but was truly amazed how good this was at removing all plaque and stains .
My teeth look fantastic now now !
Would highly recommend…. In fact my son and sister have just purchased one !

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive all round

First of all, the ultrasonic cleaner is excellent and the day after using it I cancelled my £70 hygienist appointment. This will be a big money saver in the long run. Secondly I'd like to compliment Yam on excellent customer service after a small hiccup with another order item. I'm actually going to say that the customer service exceeded my expectations. I highly recommend the products and professionalism of this company.

February 7, 2026
Unprompted review

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