TopArchery Reviews 276

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Honest and up front about the amount of time delivery would take. Warden 1.0 bow arrived well packaged as did the accessories I ordered. Would highly recommend, just understand delivery time might be... See more

Rated 1 out of 5 stars

TOP ARCHERY IS NOT TOP AT ALL! Do not buy from them, they lie about their products, they lie about their location, they ignore requests for a return address. Totally disreputable company that claims... See more

Company replied

Rated 5 out of 5 stars

The customer service from Julia at Top Archery was fantastic. There was a long wait for the bow I was looking to purchase because of high demand, but when a bow that was close to the poundage I wante... See more

Rated 5 out of 5 stars

I ordered my bow directly from TopArchery and couldn’t be more satisfied with the service. I haven’t finished setting it up yet but everything looks very good. It has a great draw with no stacking at... See more

Company details

  1. Outdoor Sports Store

Written by the company

TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.


Contact info

4.0

Great

TrustScore 4 out of 5

276 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

great quality arrows

i ordered new arrows for my compound bow because the previous ones i used kept snapping when they would impact the target, and these arrows have held up leagues above the old ones!

June 3, 2023
Rated 4 out of 5 stars

False "In stock" appearance

I have not received my order yet, but it is in transit. The bow I originally ordered and paid for said on the main website that it was in stock and ready to ship, but a few days later I received an Email from customer support stating that the bow was in fact out of stock and would not be restocked for a long time.

I was given the option for another bow and some included gifts which did sweeten the pot, and I hope I have better experiences with them in the future.

May 19, 2023
Rated 4 out of 5 stars

quick to correct issues

Received the bow and most of the accessories in a timely fashion. The things that weren't included were sent, unexpectedly, very quickly. This is a gift and everything was received in a timely fashion, even those things that had to be shipped separately.

May 6, 2023
Rated 1 out of 5 stars

Did not receive order

Did not receive order. Did not receive refund.

April 30, 2023
TopArchery logo

Reply from TopArchery

Hi Larry,

Hope you are well!

The logistics tracking website shows that our package has been delivered successfully.
Your item was delivered in or at the mailbox at 9:41 am on May 15, 2023 in CLEVELAND, OH 44102.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 1 out of 5 stars
TopArchery logo

Reply from TopArchery

Hi Sandeep,

Thanks for your email!

You bought a left-handed bow, and the product we sent was also a left-handed bow, but you always thought that what you received was a right-handed bow.
We have been patiently communicating with you about left and right bows in emails.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 4 out of 5 stars

Great bow but bow string..?

The bow came right on time and nothing was missing. The package was a little damaged and I question if they gave me the wrong bow string for it since it was a bit short but otherwise everything else was great.

March 20, 2023
Rated 1 out of 5 stars

First of all

First of all, the product was shipped from China in less than desirable packaging. I ordered a beginner bow and had to assemble it with NO instructions. Pathetic. I will never do business with this site again.

March 18, 2023
TopArchery logo

Reply from TopArchery

Hi Julie,

Hope you are well!

Our products are well packaged, our product descriptions have pictures of accessories, and TopArchery YouTube channel has assembly videos.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 1 out of 5 stars

Just took two dang long to get here I…

Just took two dang long to get here I still haven't gotten it and it is March 30th I ordered it on the 15th or 16th I believe I was really wanting to get it and I thought it was or USA

March 16, 2023
TopArchery logo

Reply from TopArchery

Hi Steve,

Hope you are well!

Our website shipping policy states the package shipping time. The fastest package arrives within 7 days, sometimes the package delivery time will be delayed.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 5 out of 5 stars

Perfect Pull Range

Perfect Pull Range and easy assembley. I did however have to take a little material off the mounting end to allow bolt installation.

March 8, 2023

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