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Top Auto Balear Reviews 487

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the friendly and professional staff who make the rental process smooth and efficient. Many appreciate the convenient pick-up and drop-off locations, including options in Palma downtown and at the airport, which are often described as quick and hassle-free. People also frequently mention the great value and low prices, often finding them to be the cheapest compared to other rental companies, with no hidden fees. The cars are generally described as clean, new, and in great condition, often matching the agreed-upon model. However, some customers also noted issues with specific vehicles, such as a slight difficulty with the gas pedal or a tire leak. A few other people also felt that the car provided was too small for their needs, despite prior communication about their requirements.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and reliability.... See more

Staff

Customers consistently note positive experiences with staff, frequently describing them as friendly, helpful,... See more

Location

Customers had positive experiences with location, highlighting the convenience of picking up and dropping off... See more

Price

People report positive experiences with price, finding them fair, reasonable, and competitive compared to... See more

Product

Clients share positive opinions on product, with many reviewers describing the cars as good, great, clean,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went perfect. Top Auto Balear offers the possibility to rent a car in Palma downtown which is advantageous vs most rent-a-car firms that offer only the possibility to pick the car up at the... See more

Rated 5 out of 5 stars

The experience was fantastic - everything worked smoothly. No surprises. - Very nice staff, good communication via email and Whatsapp. - Clean and new car with low mileage. - Car model as agre... See more

Rated 5 out of 5 stars

Fantastic experience dealing with this car rental company. Rented for 1 week. Super value, excellent communication and very friendly staff. Car as booked, quick and easy collection and we were away to... See more

Rated 5 out of 5 stars

The best rental company we’ve used in Mallorca. We got a great price and picking up and dropping off the car was really quick and simple - no taking buses to industrial estates in the middle of nowher... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service

About Top Auto Balear

Written by the company

⭐️We want you to rent a car with us, but most of all, we want to be a part of your holidays!

❤️We will do our best to make your experience of picking up and dropping off the car as easy and enjoyable as possible! At the airport? No problem. Would you rather leave it somewhere else? We fix it!

🏝We are not a multinational, we are travelers and we know what is most important: experience.

👍Unlimited mileage Full / full fuel tank All risk insurance with or without excess. No surprises, includes glass and tires, payment on destination and free cancellation, free additional driver...


Contact info

4.8

Excellent

TrustScore 5 out of 5

487 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Rented car in February 2025

Rented from Auto Balear In February from Mallorca Airport paid to collect it from the airport and met the rep in the airport car park Car was excellent and we were shown the existing minor scrapes and bumps on the car but I had taken out the all risks Insurance anyway. Car was in great condition and took us round the Island for 5 days I was very wary about booking a Hire car because of the feedback on other companies but I have nothing but praise for Auto Balear Esp The Whats App comunication showing where to find the pickup and the instructions to drop it off at the airport .
Would rent from them again yes anytime

February 26, 2025
Rated 5 out of 5 stars

Conveniently located right in town

Conveniently located right in town. The employees were personable and professional. We rented a car for 2 days and drove all over the island, very doable. When it was time to return it we texted them that we were at the store and they came right over.

February 3, 2025
Rated 5 out of 5 stars

Super

the rental was perfect,fast delivery at the Mallorca aeroport,300euro deposit was back after an hour after we leaved the car at the aeroport,the whats up group they make with you i found very covenient

February 2, 2025
Rated 5 out of 5 stars

Excellent company

Very friendly staff, very easy to reserve a car, very good prices, very easy to comunícate with you through the whattsapp app, very easy to change the reservation, nice cars, clean cars, cars in good condition, and the list goes on and on!
Bravo!!

January 23, 2025
Rated 5 out of 5 stars

Consistently Excellent

We live in the UK and have an apartment in Palma that we use frequently - over the years we’ve tried several car hire companies for our trips and Top Auto Balear is the best by far.
It’s reasonably priced, the cars are everything that is needed for driving in the city and around the island and the customer service is consistently friendly and efficient.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

My first time renting a car

This was the first time i rented a car and it was just amazing. The car which i got was very clean and was beautiful. There wasn‘t any problems with the renting or the car.

If i come back to mallorca, AutoTop balear would be my way to go👌🏻

January 4, 2025
Rated 5 out of 5 stars

Great car rental group in Palma

The people who helped us were great, responsive to emails, and very helpful. We loved the car they offered us, at no increase in price. We were also very glad to be able to pick up and return the car in Palma, walking distance to our hotel, rather than at the airport.

January 6, 2025
Rated 5 out of 5 stars

Top Auto Balear is the best rental car…

Top Auto Balear is the best rental car company on Mallorca. The web site is one of the easiest we have ever used. The owners and employees are very nice, caring, intelligent and have evrrything ready when you arrive. Very easy pick up and drop off. Great locations atvt gt e airport and centrally located in Santa Catalina. Best always, J O'Neal

December 29, 2024

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