I honestly don't recall what it is your company does. I subscribed by mistake. The company has very very helpful and understanding as I have been in hospital for several months. Many thanks for y... See more
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Nikki is assisting me to get my refund for a subscription I wasn't awarw of. She has been so cool in handling this enquiry and I hope that anyone who had the same problem contact her right away. I wou... See more
I was helped immediately after submitting a complaint via e-mail. I also received two follow up replies on my query. Great service delivery, thank you!
Imani from the Escalation Team at topbabystyle.com has been very helpful in assisting me with the cancellation of my subscription and processing my refund. I appreciated her prompt communication and w... See more
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I have never subscribed in this page
I have never subscribed in this page. I don't even have a baby or babies in my family, I don't know what happened but I don't want more charges into my account. This situation has been so frustrating.
Good experience.
Don't trust this site
I thought I was getting support, but they are still debiting my account. This site wasn't what I signed up for. I signed up to buy Tupperware at some promotional prices, but instead these people pose as the middlemen and take the payment. After I realized they weren't the right people, I asked for a cancellation, yet my account was still being debited.
My wife never subscribed to this site
My wife never subscribed to this site, yet we discovered that her credit card was being charged every 14 days.
I visited their website and found the email they had used to register an account in her name. Since we didn’t know the password, I used the “reset password” option to gain access. Once logged in, I saw an active subscription-based membership had been set up.
I immediately cancelled the membership through their site and requested that the account be deleted. They responded confirming deletion—but oddly, I was still able to log in afterwards.
Later, they offered a refund via email, asking us to reply “Yes” to proceed. However, this seemed suspicious—possibly a tactic to gather more personal or financial information—so we did not respond.
Instead, my wife cancelled her credit card to prevent any further unauthorized charges. She also reported the website as fraudulent to our bank.
My wife is still not sure, how they got her credit card information, but it occurred around the same time when she ordered goods of SHEIN, so be-careful here as well.
Avoid this site at all costs. It is a scam.
Stay vigilant.
Writing a review bout Imani’s assistants
Imani from the Escalation Team at topbabystyle.com has been very helpful in assisting me with the cancellation of my subscription and processing my refund. I appreciated her prompt communication and willingness to go above and beyond to ensure my concerns were addressed. While my experience had its challenges, Imani's support made the process much smoother. Thank you for your assistance!
That I was fully refunded.
That I was fully refunded.
I able extremely happy with the assistance I recieved. thanks
Quick response and quick assistance…
Quick response and quick assistance with no struggle
My experience with you guys was great
My experience with you guys was great, too bad on my side I have to cancel, and Paula was great help to me, assist me in wonderful way thank you
I received the feed back within 1 hour…
I received the feed back within 1 hour after i have requested for the refund Ahlby service was professional
The service i received from Jas was…
The service i received from Jas was quick and easy.The responses were clear and straightforward.
Hi there I don't know wot this online…
Hi there I don't know wot this online thing is I purchase a takkies online and I no clue wot is topbabystyle
Helpful assistance.
Bob is in touch and helping to resolve…
Bob is in touch and helping to resolve this.
Helpful support from Bob side.
Enzo was of great assistance.
I hate it when customer's feelings and…
I hate it when customer's feelings and worries are not acknowledged. If you notice that we are in need of help then you must do something that makes us at ease.
I bthaought I bought a vacume cleaner…
I thought I bought a vacume cleaner but instead it was for a subscription on Facebook.
Great service delivery!
I was helped immediately after submitting a complaint via e-mail.
I also received two follow up replies on my query.
Great service delivery, thank you!
Fishy operation
Fishy operation
Only reason you see 5 star reviews is because they ask you through email to give them good reviews to speed up your claim.
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