Top Chef Meals Reviews 7,098

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, reviewers had a great experience with this company. Customers often describe the meals as tasty, filling, and delicious, appreciating the variety and the ability to customize some options. Many find the food to be of good quality, well-portioned, and convenient, especially for those with busy schedules or specific dietary needs. The service is frequently highlighted as excellent, with many enjoying the flexibility of ordering without a subscription. However, some people were dissatisfied with aspects of the delivery service, citing issues like delayed shipments, packages arriving damaged, or delivery instructions not being followed. There were also occasional concerns about the consistency of food quality, such as dry chicken or bland meals, and some customers noted a decrease in customization options for sides. A few reviewers also mentioned problems with packaging, including broken plastic trays.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the delicious... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the food as tasty, delicious, and... See more

Delivery service

People report ambiguous experiences with delivery services. While some customers praise fast and on-time... See more

Order

Consumers find the ordering process to be ambiguous, with some reporting confusion regarding delivery... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the service as excellent, friendly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is my 5th order. I have some observations: overall meals are tasty & filling. The size of the meat servings are erratic, from bountiful to skimpy. Chicken is invariably very dry no matter how... See more

Rated 4 out of 5 stars

the food is very good the daytime service is good the nighttime service not so good some confusion of communicating delivery, when order was picked up? if it was picked up? website directions not alw... See more

Rated 4 out of 5 stars

I received emails keeping me informed about the status of my order; the delivery was on time, as promised and my meals were delivered in a non-smoker vehicle, as I requested. Some of the food was misl... See more


Company details

  1. Online Food Ordering Service
  2. Meal Delivery

Written by the company

With its simple beginnings in Westchester County, Top Chef Meals now individually prepares affordable, restaurant quality meals, hand-plated by our own chefs and delivered throughout the United States. Our healthy and delicious meals provide a perfect nutritional balance and are perfectly suited for those on a budget.

Top Chef Meals

Written by the company

At Top Chef Meals we seek to create deeper connections with people by delivering delicious ready-to-eat meals that meet their lifestyle and wellness needs.

Contact info

3.9

Great

TrustScore 4 out of 5

7K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

My 102 year old mom consistently loves…

My 102 year old mom consistently loves her meal, most important. Unfortunately I took off a star because of my problems with the website. Sometimes when I'm checking out it, it stops me and says, Some of the products in this order are no longer available. Doesn't tell me which ones so it's up to me to figure it out. So I need to substitute each of the 5 meals in order to check out. I called them and they are apparently outsourcing customer service so no one can save me the time. Talked to someone before about this, and nothing has changed. Too bad because otherwise they are excellent and recommend them.

May 22, 2025
Rated 5 out of 5 stars

Gift orders

After I ordered, a representative called because the shipping and billing addresses were different. This was a gift order so the different addresses were necessary however I had one thing incorrect on the shipping address and was able to change it on this call. That was fortunate. The representative was lovely. An option for gift messages on gift orders would be nice. I received Top Chef Meals as a gift and they were really good.

May 20, 2025
Rated 5 out of 5 stars

I tried to order a small sampling of…

I tried to order a small sampling of their meals (less than dozen). FedEx totally failed to deliver until 3 days after posted delivery date (by which time the meals had gone bad). Customer service immediately refunded 100% of my money. They resent my order packed in with a full 21 piece order to a nearby friend with no shipping charge. The order arrived exactly on time with FedEx. Meals are very balanced and tasty. They are family owned and operated, and take great pride in their products and customer service

May 5, 2025
Rated 5 out of 5 stars

I order regularly

I get an order about every two weeks or so, and I basically just add the previous order to my cart so it's quick and easy. I have figured out what I like and what works for me already, so it's just a matter of re-ordering the same. Because I get a lot of different meals at a time, there's variety, so I don't get bored. I love the convenience of being able to rely on healthy meals that meet my dietary needs (pre-diabetes, high blood pressure, overweight)

April 29, 2025
Rated 3 out of 5 stars

I dislike the fact I have to email…

I dislike the fact I have to email several times before getting a response. I was told I would get my credit and as of yet no credit. Before these last 2 times your company was great. The foods are excellent I would like to continue but if I keep getting no responses or corrections to my problem.

May 9, 2025
Rated 5 out of 5 stars

Top check said are the best

Although it arrived via 3-day ground FedEx, my meals were still frozen.

I've noticed the menus are reduced. First I thought it was from COVID, but now I fear they may be struggling to stay open. Please don't close! I love your meals and they are affordable.

Thank you!

April 23, 2025

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