TopCV Reviews 9,325

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the staff to be professional, responsive, and helpful, often praising their ability to understand specific needs and deliver updated documents quickly. People frequently expressed satisfaction with the quality of the CVs, noting that they were well-formatted, professional, and effectively highlighted their strengths, leading to increased confidence in job applications. However, some people were dissatisfied with the service, citing issues with the user experience and the quality of the final product. A few customers reported that their CVs were not personalized, contained errors, or were not compatible with ATS software. There were also mentions of slow response times and a lack of follow-up from the company, with some feeling that their concerns were not adequately addressed.

What people talk about most

Service

Consumers find service to be ambiguous, with some reporting dissatisfaction due to unfulfilled promises,... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, professionalism, and... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers express satisfaction, noting that the... See more

Response time

People report ambiguous experiences with response times. While many customers praise the promptness, with... See more

Quality

Reviewers highlight ambiguous aspects of quality. Some customers were extremely satisfied, praising the... See more

Based on these reviews

Rated 4 out of 5 stars

I used TopCV to revamp my CV to match more with British employers after moving to Scotland on a spouse visa. My writer was very punctual when making necessary changes and formatted my CV to British st... See more

Company replied

Rated 4 out of 5 stars

I'm thoroughly impressed with TopCV! Their team is super responsive and addressed my queries in a timely manner. They took the time to review my CV, incorporated my feedback, and delivered updates li... See more

Company replied

Rated 5 out of 5 stars

Second time I have used TopCv over the years . Excellent service , easy to communicate with, they give drafts and then you can tailor it to your needs . Highly recommended whether starting out with a... See more

Company replied

Rated 5 out of 5 stars

Was very quickly matched with a lovely writer called Natalie who swiftly got to work improving my cv and crafting me a cover letter for my ideal job. My cv has gone from a list of bullet points... See more

Company replied


Company details

  1. Career Guidance Service
  2. Applicant Tracking System
  3. Employment Consultant
  4. Employment Search Service
  5. Resume Service

About TopCV

Information provided by various external sources

Promo Image

With our CV-writing services, you’ll get:

  • 1:1 support from your professional writer.

  • A custom, modern, industry-specific CV that tells your career story.

  • Double the interviews, guaranteed!

Ready to get started?

REVIEW MY CV FOR FREE
UPGRADE MY CV

Written by the company

The U.K.’s #1 CV writing service
TopCV gets you hired faster with a job-winning CV.

Contact info

3.7

Average

TrustScore 3.5 out of 5

9K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Dreadful service, avoid

Dreadful service, I would highly recommend you steer clear of this company, they fob you off with a poor ai generated cv

April 28, 2024
Unprompted review
TopCV logo

Reply from TopCV

Hi Mr Lee,

We’re truly sorry for the experience you've had. Our team has been notified and will be reaching out to you with a resolution.

Thank you for your patience.

Rated 5 out of 5 stars

I had a very good experience with TopCV…

I had a very good experience with TopCV recently. The writer was amazing! I’ve got a quick response each time my document was updated. Now my CV looks perfect! I am very happy with the results and would definitely recommend TopCV to anyone who is looking to improve their CV.

April 10, 2025
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Reply from TopCV

Hi Jelena,

Thank you so much for the kind words! We're thrilled to hear that you had a great experience and that you're happy with your updated CV. It’s fantastic to know our writer and quick communication made a difference.

We truly appreciate the recommendation!

Rated 5 out of 5 stars

Job well done!!

Prompt, professional and quality outcome..My new, improved resume reflects focus and knowledgeable input... website is clearly laid out and easy to maneuver ..

April 10, 2025
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Reply from TopCV

Hi Charles,

Thank you for the wonderful feedback! We're so glad to hear that you found the process prompt, professional, and that you're happy with the outcome. It’s great to know the website layout also added to your positive experience.

Wishing you all the best in your job search!

Rated 5 out of 5 stars

I love the way you listen to the client…

I love the way you listen to the client and try to appease them in what they wanted.

April 10, 2025
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Reply from TopCV

Hi Garfield,

Thank you for the kind words! We're truly glad to hear you felt heard and supported throughout the process.

Ensuring your satisfaction is always our priority.

Rated 1 out of 5 stars

Absolutely abysmal and tantamount to…

Absolutely abysmal and tantamount to fraud. There is undisclosed use of AI throughout the entire service, from the review to the "CV writing", it is entirely AI done with absolutely bare minimal, nominal human interaction.

Do not waste your money, this is absolutely appalling service. I submitted my CV and what did I receive in return? They changed the colour to blue and replaced my skill section with "Core Competencies", a word salad of synonyms, buzzwords that they specifically advised against in their "review"!

It's clear, they use an AI to "read and review" your CV, then use resume.io (another AI platform) to "design and build" your CV. This company is effectively committing mass fraud and misrepresenting their services and underplaying their use of AI in lieu of actual Human output.

March 25, 2025
Unprompted review
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Reply from TopCV

Hi Danny,

We're truly sorry to hear about your experience and appreciate you taking the time to share this feedback. One of our team members will be reaching out to you directly to better understand the situation and work toward a resolution.

Thank you for your patience, and we hope to assist you further.

Rated 5 out of 5 stars

10/10 on CV and Linkedin Profile

I was very surprised how quickly my new C, V, was done. I was amazed at the outcome. Far better than I expected that added so much weight to it.

Better format, better wording, better style.

Likewise, I asked if they would kindly rewrite my profile on Linkedin which again was so much better than I could have ever thought of doing.

Please if you are getting a block on getting an interview. Approach these people to have your Curriculum Vitae and Profiles updated.

Thank you, Morgan, for all your work and contact, Thank you, Rebecca for your continual contact and advice.

Much appreciated

April 4, 2025
Unprompted review
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Reply from TopCV

Hi Catherine,

Thank you so much for sharing your thoughtful review! We're thrilled to hear that you were impressed with the improvements to your CV and LinkedIn profile.

It's wonderful to know the process exceeded your expectations and helped you move forward with confidence.

Rated 1 out of 5 stars

Poor service

Poor service. Bought the package two days ago. Wasn’t sent an email to compete a questionnaire and this will not work. Have emailed twice regarding this and no one will get back to me

April 1, 2025
Unprompted review
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Reply from TopCV

Hi Joanne,

We regret any issues that occurred with your project and would love the opportunity to fix it for you. We cannot access your information via this post, but if you could email us at support@topcv.com, we will provide you with document revisions that align with your career goals.

We hope to hear from you soon.

Rated 5 out of 5 stars

Everything ran smoothly and the writer…

Everything ran smoothly and the writer was absolutely brilliant

April 3, 2025
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Reply from TopCV

Hi David,

I'm delighted to hear that your collaboration with your writer was a positive one. If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Rated 5 out of 5 stars

Zach provided an above expectation…

Zach provided an above expectation service, prompt and precise, Thankyou, monies well spent👍🏼

March 28, 2025
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Reply from TopCV

Hi Shazad,

I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch.

Your support is highly valuable to us!

Rated 5 out of 5 stars

Your writer did an excellent job and…

Your writer did an excellent job and highlighted all of my skills and attributes. Arya

March 28, 2025
TopCV logo

Reply from TopCV

Hi Arif,

I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch.

Your support is highly valuable to us!

Rated 1 out of 5 stars

I strongly advise against using TopCV

I strongly advise against using TopCV. My experience was not only disappointing—it was professionally dangerous. The writer assigned to my CV fabricated research contributions, inserted misleading job details, and ignored my clearly stated instructions. If I had submitted the version they sent me to an academic institution or professional organization, it could have called my integrity into question and severely damaged my career.

Despite multiple requests for a full refund and detailed documentation of their errors, the company minimized the issue and only offered partial reimbursement. Their standard policy states “all sales are final,” yet they promote “satisfaction guaranteed”—a contradiction they seem unwilling to honor when faced with serious service failures.

TopCV also continues to hold my personal and professional information despite my explicit request to delete it. I do not trust them with sensitive data, and I believe their lack of oversight poses a risk to anyone in academia or medicine relying on accurate and ethical CV support.

Proceed with extreme caution if you value your reputation.

March 15, 2025
Unprompted review
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Reply from TopCV

Hi Cesar,

We’re sorry to hear about your experience and take your concerns very seriously. Our team strives to provide accurate, ethical, and high-quality CV support, and we regret that we did not meet your expectations.

A member of our support team will be reaching out to you shortly to address your concerns and work toward a resolution. If you have any additional details you’d like to share, please feel free to contact us at support@topcv.com.

We look forward to helping resolve this issue.

Rated 5 out of 5 stars

The way TOPCV designed my CV

The way TOPCV designed my CV, LinkedIn profile and cover letter is impressive, professional, and evidence better my professional experience and knowledge.

Thank you

March 25, 2025
TopCV logo

Reply from TopCV

Hi Oana,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Rated 1 out of 5 stars

They stole 20 euro from me

They stole 20 euro from me. I never chose this subscription plan.

March 22, 2025
Unprompted review
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Reply from TopCV

Hi George,

Thank you for contacting us.

Unfortunately, we cannot see your contact information via this online review. Can you please contact our support team at support@topcv.com?

We look forward to hearing from you.

Rated 2 out of 5 stars

Not the CV service I’d recommend. Too expensive and poor output

I used TopCV as a CV writing service and picked the premium package with the intention of getting a must better CV output compared to what I had already in place. However I was disappointed with the outcome and the level of service. There was no interview or discussion all material was requested upfront. First draft was received within a day however no attention to detail was paid despite having provided detailed information and there were spelling mistakes that o had to point out (not something one expects from professions CV writing service. LinkedIn profile suggestion was pretty much copy and paste of the CV so I chose not to use it. Overall waste of money and I should not have used this service.

March 22, 2025
Unprompted review
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Reply from TopCV

Hi Muarrif,

We're sorry to hear about your experience and appreciate your feedback.

One of our team members will be reaching out to you to offer assistance. If you need further support, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Gave me exactly what I needed and more…

Gave me exactly what I needed and more love my new CV will definitely use again and recommend

October 21, 2024
Unprompted review
TopCV logo

Reply from TopCV

Hi Michael,

We're so glad to hear that you love your new CV! It’s wonderful to know we could exceed your expectations.

Thank you for your recommendation—we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Very helpfull and great work

The cv looks amazing.

March 21, 2025
TopCV logo

Reply from TopCV

Hi Luis,

Thank you for your kind words! We're thrilled to hear that you're happy with how your CV turned out.

If you ever need any further assistance, feel free to reach out.

Rated 1 out of 5 stars

I am not happy to even give 1 star.

I am not happy to even give 1 star.
The writer I was given clearly did not know what they are doing.
All the questions you answer to guide them were done, and the end product looked like a child had had a go at it.
You want high standards..dont go to topcv.co because they are definitely NOT top

March 17, 2025
Unprompted review
TopCV logo

Reply from TopCV

Hi Beverly,

We sincerely apologize for your experience and regret that our service did not meet your expectations.

One of our support team members will be reaching out to you shortly to assist and address your concerns.

Rated 5 out of 5 stars

Easy to use

Resume arrived earlier then expected and had the option to check and was asked after a few days if there was anything else to add to my resume.

March 18, 2025
TopCV logo

Reply from TopCV

Hi Ian,

Thank you for your feedback! We're glad to hear that your resume arrived earlier than expected and that you had the opportunity to review and make updates.

Wishing you success in your job search!

Rated 5 out of 5 stars

Great service

Great service, I will always recommend them.

March 12, 2025
TopCV logo

Reply from TopCV

Hi Timi,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Rated 5 out of 5 stars

Great CV…

Can not fault the service from start to finish, everything explained clear and precise what more could you ask for

March 14, 2025
TopCV logo

Reply from TopCV

Hi Richard,

Thank you for your fantastic feedback! We're delighted to hear that you found the process clear and seamless. If you ever need any further assistance, we’re always here to help.

Wishing you the best in your career!

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