Top Gear Mobility Reviews 

4,239
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 189 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall quality and reliability. Customers frequently highlight the professional, friendly staff who deliver exceptional assistance, ensuring seamless airport handovers and prompt transfers without any unnecessary waiting or stress. Travelers enthusiastically appreciate the incredible value of competitive prices that include comprehensive insurance coverage, additional drivers, and completely transparent terms without any hidden fees. Some reviewers were not happy with minor vehicle model discrepancies upon delivery, unexpected fuel policy charges, and occasional fleet quality inconsistencies. A few people also mentioned experiencing less satisfactory service moments when vehicle standards or rental conditions did not fully meet expectations.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, friendly, and efficient experiences with seamless... See more

Staff

People report positive experiences with staff, highlighting exceptional, quick, and friendly service from all... See more

Price

Users describe positive interactions with price, noting competitive rates that include full coverage and... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles are practically... See more

Quality

Customers had positive experiences with quality, expressing delight as reviewers frequently shared that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with TopGear Mobility in Alicante was simply outstanding— honestly, the best we’ve had with any car rental company. What sets them apart? No deposit, no credit card required—you just pa... See more

Company replied

Rated 5 out of 5 stars

The car arrived quickly, as ordered online. The service was friendly and spoke excellent English and Spanish. After the rental period, I returned the keys and the car, and the matter was resolved with... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish, very smooth, good price with everything included. They don't try to fleece you with large deposits, excess, damage etc like most other companies. Highly recommen... See more

Company replied

Rated 5 out of 5 stars

Easy online booking system. Good selection of vehicles to choose from at reasonable prices. Excellent customer service team.Direct telephone service for pickup / drop off times. We would highly recom... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Car rentals and parking services at Alicante and Palma airport. Our goal is to provide a high quality customer service, with a Meet & Greet service at Alicante airport arrivals terminal and fast shuttle service at Mallorca airport. We always do our best to improve your experience and to make our customer service unbeatable. We make everything easy upon arrival. We also offer other services and extras to complete your car rental booking. You have the same-same fuel option, so just return your vehicle with the same level it was collected. Then we offer unlimited kilometers in all rentals and the possibility to add child seats (subject to availability and with an extra cost). Alquiler de coches y parking en los aeropuertos de Alicante y Mallorca. Servicio cercano y de calidad por y para los clientes. Entregamos los coches en la terminal de llegadas del aeropuerto de Alicante y contamos con un rápido servicio de shuttle en el aeropuerto de Mallorca. Siempre damos lo mejor de nosotros para que nuestro servicio de atención al cliente sea impecable, y lo hacemos todo fácil hasta la recogida del coche. También ofrecemos una serie de extras para completar el alquiler, cobertura completa en todos los alquileres y kilometraje ilimitado.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,239)

291 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So good service!

So good service!

July 29, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your kind words! We're delighted you had a great experience and look forward to welcoming you again.

Rated 5 out of 5 stars

I am happy with TopGear parking !

Great service . Reliable. Affordable. Good service.
After parking your car they return it washed. Great service !
Flexible is dropping of and collecting car.

I am happy with TopGear parking !
Service is good.
Price is good.
Friendly people.

July 1, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your kind words. We are delighted to hear you appreciated the convenience, value, and care we provide. We look forward to welcoming you again on your next trip.

Rated 5 out of 5 stars

Great staff

Great staff. Great price. Great service

June 29, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your wonderful feedback. We truly appreciate your support and look forward to seeing you again soon.

Rated 5 out of 5 stars

Everything good

Easy booking. Easy collection. Easy return.

June 29, 2026
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Reply from Top Gear Mobility

Thank you for your feedback. We are delighted everything was smooth from start to finish. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Good experience Alicante Airport

Clean car delivered as ordered and easy to pick and drop off just outside departures. It was a little hectic and had to pay parking fees on both pickup and drop off. That said everything went well and I would recommend them.

June 29, 2026
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Reply from Top Gear Mobility

Thank you for your thoughtful review. We are pleased everything went smoothly overall and appreciate your recommendation. We hope to welcome you back on your next trip.

Rated 5 out of 5 stars

Its always perfect

Its always perfect, good service and fast. Even if you are to early or late they are always there.

June 28, 2026
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Reply from Top Gear Mobility

Thank you for your continued trust and kind feedback. We are happy to know our team could provide a smooth experience and be there whenever you needed us. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Smooth and clear service

Smooth and clear service, good prices

June 28, 2026
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Reply from Top Gear Mobility

Thank you for your kind feedback. We’re glad you had a positive experience and appreciated our value. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

This is the best Car Hire company we've…

This is the best Car Hire company we've ever used and we've used a lot! Very quick, friendly and efficient. A very smooth pickup & drop off. No queues at a desk and no hidden extras like we've had before with companies who insist that you take out extra insurance and that you leave your credit card details for a 1000euro deposit! The price was very competitive considering everything was included. Lovely clean cars and it's a shame they only operate in Alicante and Majorca. We are flying to Faro soon and wish we could book from there. I wholeheartedly recommend Top Gear Mobility, will no doubt use them again as in my opinion they knock everyone else out of the park! Keep up the good work

June 6, 2026
Unprompted review
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Reply from Top Gear Mobility

Thank you for your fantastic feedback and recommendation. We’re delighted that you enjoyed the convenience, service and overall experience with us. We truly appreciate your support and look forward to welcoming you back on your next visit.

Rated 5 out of 5 stars

Easy and fast rental service.

Easy and fast rental service.

May 30, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you very much for your kind review. We are glad you enjoyed our services and we hope to welcome you again very soon. Kind regards!

Rated 4 out of 5 stars

We had a Smooth Car Rental Experience with Top Gear Mobility Palma (31 May - 06 June 2026)great experience with Top Gear

We had a great experience with Top Gear Mobility in Palma de Mallorca from 31 May to 06 June 2026. The pick-up mini van arrived within 10 minutes, and after a short 5–8 minute ride we were at their office. The whole process of getting the car took around 15 minutes.

We took full insurance along with kids’ seats. The car we received was an Audi A1, almost brand new with only 2,300 km on it—very clean and in excellent condition. We returned it in the same condition, especially inside the car.

Drop-off was very quick; they only checked the fuel level and the interior before dropping us back at the airport.

The only drawback was the fuel policy—we received the car with fuel at level 3, but returned it at level 6 and did not get anything for the extra fuel. My recommendation is to take the car with a full tank so you can return it the same way.

Overall, a wonderful and smooth experience, and I would use them again.

May 31, 2026
Unprompted review
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for sharing your experience. We're pleased everything was efficient and that you were happy with the vehicle and service provided. We also appreciate your feedback regarding the fuel policy. We look forward to welcoming you again on your next visit.

Rated 5 out of 5 stars

Easy to find the pick-up station

Easy to find the pick-up station, perfect communication and great car-service - thank you!

May 31, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your kind feedback. We're delighted everything went smoothly and that you had a positive experience with our team. We look forward to welcoming you again.

Rated 5 out of 5 stars

Great service

Ride from the airport and to the airport from top gear offices comes very handy. Process is fast, car was new and in great state, fuel policy full to full is fair and much better than half to half etc. No problems with top gear mobility. If we ever need a car again in mallorca or alicante top gear mobility will be the first choice.

May 29, 2026
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Reply from Top Gear Mobility

Thank you for the wonderful review. We're pleased you appreciated the service and straightforward terms. We look forward to assisting you again in Mallorca or Alicante in the future.

Rated 5 out of 5 stars

Great Service

Fantastic service and great child car seats. You only pay for what you book online, with no hidden fees or unexpected charges. The car pick-up and drop-off process is simple and efficient. Friendly and helpful staff who make the whole experience smooth and enjoyable. Highly recommended!

May 29, 2026
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Reply from Top Gear Mobility

Thank you for the fantastic review. We're delighted everything was clear, straightforward, and comfortable for your family. Your recommendation means a lot to us, and we look forward to welcoming you again.

Rated 5 out of 5 stars

Great service

May 31, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Hello Marek. Thank you very much for your kind review. We are glad you enjoyed our services and we hope to welcome you again very soon. Kind regards!

Rated 5 out of 5 stars

Excellent car hire company

Excellent car hire company. Very easy pick up and drop off. Lovely staff. Will definitely use this company again.

May 30, 2026
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Reply from Top Gear Mobility

Thank you for your wonderful feedback. We're delighted everything went smoothly and that our team made a positive impression. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Good service

Good service. Very easy in the airport, to get and deliver the car.

May 29, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your feedback. We're glad the process was simple and convenient for you. We appreciate your support and hope to assist you again in the future.

Rated 5 out of 5 stars

Smooth experience

Smooth experience. Everything ok.

May 27, 2026
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you very much for your kind review. We are glad you enjoyed our services and we hope to welcome you again very soon. Kind regards!

Rated 5 out of 5 stars

It's our first time using Top Gear…

It's our first time using Top Gear Mobility, from Alicante airport.
I cannot recommend them more highly, simple, easy to rent from. No large deposit held on your card, no stress pick up at the airport, no limit on the miles driven, no hassle on returning the vehicle.
Save yourself any further trouble, book your car with these guy's. Very helpful and professional 👌🏻
We will definitely use them for our next visit.

May 13, 2026
Unprompted review
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for your excellent feedback and recommendation. We're delighted you found the whole experience simple and stress free, and that our team could assist you. We look forward to welcoming you again on your next visit.

Rated 5 out of 5 stars

Excellent!

Everything went exactly as was described in communication from the agency. For those of us with only rudimentary Spanish, the staff speak English. Very friendly staff!

May 18, 2026
Unprompted review
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Reply from Top Gear Mobility

Thank you very much for your review. See you next time!

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