What a great company. I needed some advice before my purchase and they were mega helpful on the phone. My new dishwasher arrived when they said it would and was fitted and up and running in no time by... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service! Ordered and delivered the next day, best thing was being able to choose a delivery time slot for free so not hanging around all day. Delivery was free and didn’t charge the earth fo... See more
Excellent customer service. Ordered online, free next day delivery. Appliance unpacked and fitted in, left no rubbish and took away my old appliance. All at a very reasonable price. I have purchase... See more
I ordered a new dishwasher to replace one that was already in our house when we bought it, but had since conked out. Not only were Toplex cheapest, their delivery and installation was cheapest, and t... See more
Company details
Written by the company
Established in 1959, Toplex is a family-run business that has passed through 3 generations. Through over 65 years of service, we have developed a loyal and valued customer base in Lancashire and the surrounding areas. Toplex is your local electrical appliance store providing a wide range of products from trusted brands at competitive prices with a friendly service, to our valued customers. As members of Euronics, Europe’s largest electrical buying group, with an annual turnover of over €20 Billion; we benefit from the best possible buying terms in the industry, so, we can pass these savings on to you! If you’re looking for a new appliance, and want to see before you buy, or want expert product advice, you can visit our store in Blackburn. Alternatively, you can browse our products on our website and order online. We don’t sell any factory seconds, or graded products. All of our appliances are brand new, direct from the manufacturer. We provide fast and flexible delivery times, – a service that we offer free of charge. Our friendly and knowledgeable staff are ready to provide you with help and recommendations based on your specific needs and circumstances, so should you have any queries or would like advice, please do not hesitate to get in touch or visit us in-store. We look forward to seeing you!
Contact info
72 King William Street, BB1 7DT, Blackburn, United Kingdom
- 01254 53295
- enquiries@toplex.co.uk
- toplex.co.uk
4.7
Excellent
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Free 2 hour delivery service
Excellent customer service, fantastic communication. Free 2 hour delivery(on a weekend!!!) free take away packaging. Appliances placed in room of choice, respect for property. I researched alot of companies for a new washer and dryer for my daughters new home. This is by far worth the money. Your big high street shop that's starts with C, was cheaper, BUT by only £10.00 per appliance. Then you have to add in delivery charges, extra for weekend, extra charges to take away recycling, a longer wait time for delivery! I went into the big highstreet shop, to show my daughter what I had ordered. There was an older gentleman looking for a new dryer, I told him about toplex and the delivery, recycling service they provided, he then said he was going home to order from them. Honestly in over 40 years of replacing appliances, this is the 1st place I will look. The delivery time was only two days, but I could've had next day, still free!! (I image there is a cut of time, but I'd ring them because if they can get it to you, they will!) Also on the day they ring you to let you know how long they'd be. The lady in the office said the original dryer I'd ordered looked damaged as they was loading the van. She then said because they hadn't any more of that spec, they'd upgrade me to the next kg, no charge whatsoever!!! Now that's what I call customer service. I will recommend Toplex to anyone buying appliances.
February 15, 2026
Unprompted review
Excellent company with great products and service
Great price with reasonable costs of delivery installation and recycling compared to other companies.
Communication excellent
Delivered early but contacted beforehand.
Paid for installation and recycle. The engineers came and unplugged and removed existing dishwasher but as the element had gone it was tripping the electricity so had not drained fully. Water leaked onto kitchen floor which the engineers cleaned up immediately.
They were quick and efficient and no fuss couldn’t ask for more. Machine working perfectly.
Highly recommend
November 17, 2025
Unprompted review
This company NEVER fails!
This company NEVER fails! We have used them a number of times for household appliances.
They are incredibly competative on price, but it's the service that stands out. Very easy to communicate with, prompt responses to questions and quick delivery of products.
I cannot recommend them enough!
October 21, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.