Their support channel is broken completely. I have tried to contact their team via three channels: 1. Support email (essentially a black box - nothing comes back from there) 2. My relationship ma... See more
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See what reviewers are saying
The best thing about Topmate is it's user experience, I love how smoothly their website work. You never feel when your work got done. Along with that the mentors on the platform are really impressive.... See more
I had a very disappointing experience with Topmate. I booked two sessions with experts through the platform and in both cases, the experts did not show up and did not respond to messages. T... See more
Update: Payment eventually came through nearly 2 weeks after the session. The issue was resolved but the timeline is something to be aware of as a new creator on the platform I set up my ment... See more
Company details
Written by the company
Topmate enables creators, influencers, experts, and professionals to offer and monetize their expertise through 1:1 calls, webinars, package bookings, queries, and selling digital products. A free, seamless, and beautiful way to let your network connect with you & build lasting relationships.
Contact info
548 Market St PMB 30073, 94104, San Francisco, United States
- support@topmate.io
- topmate.io
2.3
Poor
111 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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TOTAL SCAM!!
TOTAL SCAM!!! Don't engage with these people.
They scammed me; no payments were sent to my PayPal. Luckily, I didn't send them all my sales.
DON'T USE THESE SCAMMERS!!!!!
February 16, 2024
Unprompted review
Reply from topmate.io
Hi
We are sorry to hear about your experience. We were facing some issues with our payment gateways. Can you please reach out to support@topmate.io.
We would like to resolve your issues at the earliest :)
Be cautious These are scammers
Be cautious when engaging with these individuals; they have a reputation for scamming. They arbitrarily block accounts and demonstrate unprofessional conduct
they are not replying to my emails
January 30, 2024
Unprompted review
Reply from topmate.io
Hi
We apologize for the inconvenience caused. We were facing some issues with our support team. But now, we have a dedicated team of professionals who reply within 24 hours of the reporting of the issue. Can you please reach out to support@topmate.io?
We would like to resolve your issues at the earliest :)
These are scammers
These are scammers, if you are doing business with them then be aware. They block accounts without any reason and very unprofessional team as well.
After loosing your money make sure to mark my review as useful (:
January 31, 2024
Unprompted review
Reply from topmate.io
Hi
We are sorry to hear about your experience. We were facing some issues with our payment gateways. Can you please reach out to support@topmate.io.
We would like to resolve your issues at the earliest :)
Team of 2 scammers people
Team of 2 scammers people, they close my account and take and they did take my balance of 3k.
Finally Stripe discovered them and stop providing them with payment service.
January 30, 2024
Unprompted review
Reply from topmate.io
Hi
We are sorry to hear about your experience. We were facing some issues with our payment gateways. Can you please reach out to support@topmate.io.
We would like to resolve your issues at the earliest :)
Bunch of scammers, STAY AWAY!!!!
Bunch of scammers! They scammed me out of 2.000 US$ and they refuse to pay me my money stating that I am selling copyrighted E-book while I’m not!
STAY AWAY FROM THESE SCAMMERS!!!!!
January 11, 2024
Unprompted review
Reply from topmate.io
Hi
We are sorry to hear about your experience. We were facing some issues with our payment gateways. Can you please reach out to support@topmate.io.
We would like to resolve your issues at the earliest :)
it’s a scam company .
it’s a scam company .
after many emails they not responding on their support email about my payouts . even they not withrawal my earnings after 10 days passed. don’t trust the company.
November 21, 2023
Unprompted review
Reply from topmate.io
Hi
We are sorry to hear about your experience. We were facing some issues with our payment gateways. Can you please reach out to support@topmate.io.
We would like to resolve your issues at the earliest :)
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