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Company details

  1. Cell Phone Store

Information provided by various external sources

TOPmóviles es una compañía con sede en Barcelona que se dedica a la venta de móviles libres. Nuestro objetivo es hacerle llegar al cliente un gran catálogo de móviles que podrán adquirir a precios altamente competitivos, y esto lo conseguimos a través de un servicio exclusivamente online, sin olvidarnos de un trato personalizado y de calidad a nuestros clientes. Trabajamos día a día para ofrecerte el mejor servicio y calidad de nuestros artículos y el mejor servicio de atención al cliente y asesoramiento sobre telefonía. Con TOPmóviles estarás siempre conectado, siempre a la última.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

548 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Proably scam. No refund after cancelling

Cancelled my order because after 2 months still not arrived. Still haven't received my money back after 2 more months. Think it is a scam.

chatting, mailing many, many times. Saying they will look into it but that is it

July 20, 2022
Unprompted review
Rated 1 out of 5 stars

scam, no refund back

Cancelled my order because after 2 months didn't arrive. Still haven't received my money back after 2 more months. SCAM

TIMO. Aún no tengo mi dinero tras 4 meses de la compra.

May 24, 2022
Unprompted review
Rated 1 out of 5 stars

My order got cancelled by topmoviles.es…

My order got cancelled by topmoviles.es on Nov 17, 2021. My refund was promised within 14 days.
It took many e-mails, phone calls and chats to finally get my money back - on Feb 10, 2022 (= almost 3 months later)!?

February 10, 2022
Unprompted review
Rated 1 out of 5 stars

Wort ever

Wort ever. Order number 29493. Had to cancel order because they kept delaying. Still waiting for my money back. Written 3 emails no answer and 2 online chats they blame me because I cancelled!!!
Have asked credit card company now to get refund.
TOTAL SCAM

July 29, 2021
Unprompted review
Show reviews in all languages. (548 reviews)

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