Banner for TopNotch Furnishers

TopNotch Furnishers Reviews 

558
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the beds, finding them well-made, comfortable, and true to online descriptions. The delivery service is frequently highlighted for its speed, efficiency, and the helpful, friendly, and professional staff who often assist with assembly. People commend the top-class service and clear communication throughout the process. However, some customers noted delivery issues like delays, poor communication, and drivers leaving rubbish or causing damage. A few also experienced product quality concerns, such as beds not matching pictures, having flimsy parts, misaligned components, or incorrect dimensions. Some reviewers were not happy with the overall service, citing a lack of follow-up on problems and unprofessional conduct, including pressure to leave reviews.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing delight with their... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast and easy delivery, with... See more

Quality

Customers had positive experiences with quality, with many reviewers describing their mattresses and beds as... See more

Service

Users describe positive interactions with service, with many reviewers highly recommending the company due to... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being let down by another supplier many times. I wish I had gone to topnotch first. A good easy website to navigate and good description of products. Ordered our bed and matress on the Tuesda... See more

Rated 5 out of 5 stars

We ordered a bed for our son and it arrived so quickly. The delivery team were genuinely lovely and super friendly. The bed itself is fantastic quality and unbelievably easy to put together. I... See more

Rated 5 out of 5 stars

Today was exceptional, the gentlemen who came to deliver and build my super size bed were the best and most efficient ever. They were friendly and professionals. I recommend them and Topnotch Furnit... See more

Rated 5 out of 5 stars

I ordered the bed just over a week ago after reading the reviews. It is difficult to know which company to go with but I am so glad I chose TopnNotch furnishers. Firstly when I placed the order I wasn... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Manufacturer

About TopNotch Furnishers

Written by the company

We are a UK-based furniture brand that believes furnishing is a process of decorating your home rather than simply making a purchase. Every item is proudly manufactured in the UK using premium materials, designed to deliver high-quality craftsmanship, well-proportioned designs, and enduring style.

From luxury beds to multi-purpose ottoman footstools, we help you express your unique style and taste. Each piece offers customisation options including fabric selection, headboard height, and over 20 colour combinations — allowing you to personalise your space exactly the way you envision it.

Guidance, Choice & Care

Our approach is built around guidance, choice, and care. We offer free fabric samples so you can assess texture and colour in your own home before making a decision. Our trained professionals are also available for one-to-one video consultations to help you select your perfect fit with confidence.

All UK orders include free delivery and are backed by a 2-year warranty, giving you peace of mind while investing in high-quality luxury furniture.

Trusted by 10,000+ Homes

Over the years, TopNotch Furnishers has helped more than 10,000 homes come alive with designs that feel personal and thoughtfully curated. With our interest-free financing options through Clearpay and Klarna, furnishing your home is not only seamless but enjoyable — making it easier than ever to bring home the furniture you love.

Our Promise of Perfection

At TopNotch Furnishers, perfection is not just a vision — it is our promise. Every item is handcrafted with meticulous attention to detail and finished to the highest standard. From the first design sketch to the final finishing touch, we dedicate 110% to ensuring your home reflects excellence, elegance, and enduring quality.

Super-Fast Shipping

With our fast and reliable delivery service, your chosen furniture can arrive at your home without unnecessary delay. Each piece is carefully packaged to ensure it reaches you in perfect condition. For even greater convenience, an Express Delivery option is available at checkout — bringing comfort, quality, and style to your door sooner than expected.

```

30 Night Risk Free Trial

We proudly offer a 30-night risk-free trial, giving you ample time to evaluate our beds with complete peace of mind.

At Topnotch Furnishers, we want you to shop with complete confidence. That’s why we offer a 30-Day Risk-Free Trial on all our standard beds. Enjoy your new bed in the comfort of your home for 30 days and experience the quality, support, and craftsmanship firsthand. If you’re not completely satisfied within the trial period, simply contact us and we’ll guide you through the return process in line with our return policy. Exclusions Please note that this 30-Day Trial applies only to standard beds. Custom, made-to-order, and bespoke items are excluded from the trial offer, as these pieces are specially manufactured to your individual specifications and preferences. If you have any questions about whether your selected item qualifies, our team will be happy to assist you before purchase.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

558 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(558)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service

Top service, good communication. Lads helped to get upstairs which was a bit of a nightmare with it being so tight. Would use again

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality bed custom made and…

Amazing quality bed custom made and delivered in just 3 days, delivery driver absolutely lovely and kept a smile on his face even though his college had called in sick and he was on his own, will definitely return for future furniture purchases

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Na this company is 10/10 if I could…

Na this company is 10/10 if I could give more stars the service the time keeping everything about them is 1 million % great the bed is fantastic I couldn’t give a bigger compliment to this company the guy that delivered the bed top man

April 8, 2025
Unprompted review
Rated 4 out of 5 stars

Could have been great! Nearly gave 3 stars...

Communication pre delivery great, bed was well priced (quality vs price) and looks lovely. Shame it was let down by delivery.. the stories are true unfortunately.. very confusing and poor organisation of delivery. i got my delivery at 3am. i also paid for assembly and iv noticed a few screws not used and wrong sizes so have come through the wood. i would recommend keeping an eye as if i wasnt there the headboard wouldnt have been fixed properly. They were very friendly though and knew what they were doing but obv wanted to be away at that time of the am (so would i tbf) but thats not the point i paid so expect it done right. Other than that im really happy but it was an ordeal the night before and chasing the delivery as the eta was originally 5pm then 730, then 930 then 1.30 and finally 3pm, they left at 4am! If these issues could be sorted id definately give 5 stars. Just be very open minded about delivery time/date and assembly. Surely an easy fix tnf?

April 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look