bit embarrassing, deposited £12 twice thinking the first had failed since it didn't show for a few minutes. Messaged expecting a fight. Dan from the support team spotted both, said not to worry and re... See more
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Came off another site because their checks dragged forever, so I tried this one on the reviews. Signup, two minutes. First deposit on Revolut, instant. Thought, finally. Then I went to withdraw my fir... See more
Money went pending on a £210 cashout and I left it, figured it was normal. Four days in I checked and the status had changed to 'on hold' with no email to say so. Messaged and was told they needed a s... See more
The reload bonus showed x45 and 5% table contribution, but that last bit was buried right down in the conditions. Only noticed after I'd played half the deposit on live roulette.
Company details
- #20 of 20 best companies in Casino
- #3 of 3 best companies in Gambling House
- #20 of 20 best companies in Online Casino or Bookmaker
Contact info
Canada
- topotun.top
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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an agent named Erin was civil enough
an agent named Erin was civil enough, I'll say that, but kept answering about bonus wagering when my problem was a lost round on Razor Shark. Didn't read a word I'd put.
£55 still pending since Thursday
Signup was quick
Signup was quick, I'll give them that. But the £42 withdrawal has taken several hours and every agent tells me something different about where it actually is.
Date filter counts it wrong
Bonus expired in 24 hours and it wasn't…
Bonus expired in 24 hours and it wasn't flagged anywhere
The search shows Fishin' Frenzy but…
The search shows Fishin' Frenzy but tapping it does nothing
£90 gone from withdrawal history.
The offer showed x50 above the deposit…
The offer showed x50 above the deposit button, but the active bonus page said x50 afterwards. When I raised it on chat, Emma just told me the terms were final.
Withdrew £25 to Revolut and the status…
Withdrew £25 to Revolut and the status went from pending to review and just sat there several hours. No email, no update, nothing. I had to message in to get anything at all.
Search turned up Fishin' Frenzy but…
Search turned up Fishin' Frenzy but tapping it threw an error and it wouldn't open. Tried on an old iPhone SE and again in a browser, same thing. Agent said they were 'looking into it', still nothing.
Played Book of Dead and a new bet cap…
Played Book of Dead and a new bet cap appeared halfway through the bonus.
search turned up Big Bass Bonanza but…
search turned up Big Bass Bonanza but tapping it threw an error and it wouldn't open. Tried on my work laptop and again in a browser, same thing. Agent said they were 'looking into it', still nothing.
The reload bonus showed x45 and 5%…
The reload bonus showed x45 and 5% table contribution, but that last bit was buried right down in the conditions. Only noticed after I'd played half the deposit on live roulette.
Table games only counted 5% toward…
Table games only counted 5% toward wagering, buried in the terms.
Set a £50 weekly limit on the Sunday…
Set a £50 weekly limit on the Sunday and the cashier still took another deposit through my Visa debit on Monday morning. What's the limit even for then.
Live roulette showed in the lobby but…
Live roulette showed in the lobby but never actually opened
The GamStop and limits stuff is all…
The GamStop and limits stuff is all there, but the reality check never once popped in a two-hour session. Meant to fire at 60 minutes, I'd set it myself.
Verification only came up when I asked…
Verification only came up when I asked for my first £15 out.
KYC passed on ticket #4471 but the…
KYC passed on ticket #4471 but the money still didn't move.
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