topstep has gone from a decent prop firm to a complete money grab! they reduced their payout limits, imposed more unrealistic rules for their combines ,and they charge you extra feed at every chang... See more

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See what reviewers are saying
Topstep has integrated the easiest platform for beginner traders. Topstepx. You don’t have to hook a brokerage up to your trading view charts everything is all in one spot. I’ve gotten three 4 figure... See more
Been with topstep exclusively for a while. I was trading 3 xfa accounts independently instead of copy trading. I placed a trade one account and within seconds a hedging popup appeared and 2 xfa accoun... See more
I have been with TOPSTEP over 2.5 years now. From knowing nothing about trading to becoming a profitable trader to sustain full time income. This was possible by TOPSTEP team. Listening their advice w... See more
Company details
About Topstep
Written by the company
We Fund Traders
With over 10,000 Funded Accounts and millions in payouts, Topstep gives traders a real shot at success with structure, support, and real capital. Pass our trading Combine in as little as 2 days and unlock an Express Funded Account to start earning fast and flexible payouts.
Tools That Build Real Skill
TopstepX was built by traders for traders. Our platform reinforces smart, disciplined trading. Set daily loss limits. Lock in profits. Prevent overtrading. Analyze your edge with real-time stats, TradingView charts, and our exclusive Tilt Indicator. All designed to help you think and trade like a pro.
Backed by Community
From daily group coaching sessions on TopstepTV to the largest futures trading Discord community, Topstep surrounds you with real traders, real mentors, and real support. Our performance coaches bring decades of market experience, and you’ll hear from funded traders and experts every week. This isn’t just a program. It’s a squad that’s got your back.
Trust & Transparency
With 12+ years of funding traders in 140+ countries and features in Forbes, MarketWatch, and Inc. 5000, Topstep leads the futures prop firm space with clear rules, a trader-first platform, and real support from people who care. Topstep is more than just a prop firm. We’re a community built to help real traders get funded and stay funded.
Contact info
141 W Jackson Blvd #4240, 60604, Chicago, United States
- https://www.topstep.com/contact-support/
- topstep.com
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it's a good platform the only thing is…
it's a good platform the only thing is that on the weekend you can't trade due to maintained. and the payout takes about a week to be released to your account. payout max 6K. it can be better hopefully soon.
TOPSTEP is my favourite pref
TOPSTEP is my favourite propfirm the only one I use and trust ❤️
I like the fact that there is no DLL or…
I like the fact that there is no DLL or consistency rule in the Standard Express Accounts. The AI is great for answering questions.
Great experience with Topstep support
Great experience with Topstep support. The team was professional, responsive, and took the time to investigate my concern thoroughly. Topstep is still the best futures prop firm out there!
Topstep is great
Topstep is great. Although there has been some changes I feel as if they could make me a more discipline trader.
What I love about TOPSTEP is they do…
What I love about TOPSTEP is they do not have an affiliate program. That means your not being sold by every guru out there just to make a buck. I love their simple one rule policy and payout plan. I love the included education and keeping the prices fair for the combine challenges. I love the fact that the ones teaching are traders from the PIT when there was a PIT and there is education on all sessions live on YOUTUBE. Customer service is 100% and they have been around for 16yrs and just keeps getting better. Thank you TOPSTEP!
A customer service agent was really…
A customer service agent was really helpfull!
its the best trader funding company on…
its the best trader funding company on earth because it shows you step by step what you have to learn and teaches you these thingswithout needing to pay for anything and the prices are more then fair if you want a trading combine
Quick response
Quick response, Friendly, and helped me fixed my issue. Ty Ellis.
Ability to speak to a live team member…
Ability to speak to a live team member very rapidly, and also the knowledge that I could actually speak with a real person on the phone if I had problems that couldn't be communicated by text.
Windy is exceptional!
I was diving into Topstep a little deeper and had some questions. I spoke with Windy, and she is above and beyond! She was able to help me with all my questions. I highly recommend joining Topstep’s platform and if you have questions just know their customer service is above expectations. Ask for Windy!
Discrepancy for best day on account dashboard and projectx platform
Customer service rep Shanteria has ghosted me.
My issue raised was that there was a discrepancy for "Best day" on account dashboard and Projectx platform for consistency account. I sent screenshots to an agent the day before about the discrepancy where my best day on the dashboard shows an inflated amount preventing me from a payout asking to make more profit. I was told this should reflect at 15:00 CT that same day.
However, it was not and I reached out again this time to Shanteria and had to send the same screenshots again. I was told this time it was raised to level 2 and cannot trade the account for 2 business days.
Firstly, I trade for a living and obviously the customer service has a lack of understanding that you're basically asking someone not to "work for 2 days".
Secondly, I was reassured that this should have been fixed the day before. I tried to compromise by asking for free resets or an account in exchange in return for being punishing for the discrepancy on their end and totally not my fault. They used to do this when it was not the trader's fault so I see it as fair compensation.
So, the initial fix was not delicered and currently, im sitting on the sidelines not being able to trade for 2 business days for a discrepancy which is not my fault, with customer service with a lack of understanding, and no compensation.
I would be willing to change my review if there was some sort of compensation.
Joshua went above and beyond for me…
Joshua went above and beyond for me today. He really helped me with all of my problems. This has to be THE BEST CUSTOMER SERVICE EXPERIENCE I have ever received from TopStep!
Fast answer and know how to get it…
Fast answer and know how to get it right in the problem
The way they handled a billing issue on…
The way they handled a billing issue on my account was incredible, very professional organization.
Candace from top step helped me with my…
Candace from top step helped me with my issue and answered questions of mine, great service and attitude was applied when communicating with Candace, overall the experience went really smooth 👍
Excellent Customer service from Mike
Excellent Customer service from Mike, especially from an industry that typically fails in this department. Response time was fast and information was very helfpul.
Aubrey is simply the best
Aubrey is simply the best, really appreciate how she clarify to me all of my doubts regarding the process of canceling accounts
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