Cape Towns most unreliable mechanics
Before using this company, there are a few things potential customers should be aware of based on my personal experience.
Warranty Issues
The company advertises a warranty on both parts and workmanship, but in my experience they did not honor it. After the initial repair, I had to call them back multiple times to address issues that arose from the original job. Despite the warranty, I was repeatedly charged for labour and replacement parts on subsequent visits.
Poor Workmanship
The quality of the repair work was below what I expected. The same team returned several times to correct ongoing issues, yet new problems continued to appear. Weeks after the original repair, my engine is still experiencing faults that did not exist before the work was carried out.
Lack of Care and Cleanliness
The repairs were performed at my home, and oil was spilled onto my driveway during the process. Little care appeared to be taken to prevent contamination or damage to the property. Although an attempt was later made to clean the stains, the proper cleaning products and equipment were not used, leaving permanent oil marks behind.
Communication Problems
Getting hold of the owner was extremely difficult. Phone calls were rarely answered, and communication was mostly limited to WhatsApp messages, with responses only arriving when convenient for them. This made resolving issues frustrating and unnecessarily time-consuming.
Refusal to Accept Responsibility
When concerns were raised regarding the ongoing faults, responsibility was consistently shifted elsewhere. Even after providing evidence and obtaining opinions from other qualified mechanics, the company refused to acknowledge that the problems may have resulted from the original repair work.
Professionalism
Unfortunately, my overall experience was far from professional. I found the company unwilling to stand behind its workmanship, reluctant to honour warranties, and more focused on avoiding liability than resolving legitimate customer concerns.
Final Verdict
Based on my experience, I would not recommend this company. What began as a straightforward repair turned into weeks of repeat visits, additional costs, ongoing engine issues, poor communication, and unresolved concerns. Customers should carefully consider these factors before choosing to use their services.
June 9, 2026
Unprompted review
