I live in one flat in a block of 4. I am the only owner/leaseholder. The other tenant’s rent has gone up £20 per month. My Service Charge has gone up £40 per month. The Service Charge and Management f... See more
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I am giving it a one star only because I can't go negative, both myself and a neighbour have ongoing issues with these clowns, they lie, ignore or blame someone else for the issues we raised separatel... See more
Absolute disgrace of a company. The money wasted is unbelievable. Workers either don't have supplies or equipment or they pass the job on. They then sit outside your house for hours to pretend they... See more
Bought a shared ownership house with Torus, complete disaster. House was not fit to live in, repairs still are not complete after 9 months, I've submitted 4 formal complaints and it's not even been a... See more
Company details
Written by the company
We’re the North West’s largest affordable housing provider and one of its biggest and fastest-growing developers and commercial contractors. But building, maintaining and managing a large, mixed portfolio of high-quality homes is just part of what we do. We’re working hard to make a difference. We reinvest our profits to create genuine social impact. That investment funds much-needed projects that improve lives, makes places better and communities stronger. By supporting local people and investing in their future, we’re helping to create sustainable, stable and thriving local communities in the North West. We really love what we do.
Contact info
The Observatory, L1 6RA, Liverpool, United Kingdom
- 0800 678 1894
- info@torus.co.uk
- torus.co.uk
1.5
Bad
64 reviews
Hasn’t replied to negative reviews
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One star
One star? Only because I cannot score them a zero. This housing group is lax, inefficient and incompetent. They fail on ASBO enforcement miserable, everything moves at a woefully slow pace and the letters they send are dismissive and rude. They ought to be put into special measures ASAP.
May 19, 2023
Unprompted review
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