Total Training Provision  Reviews 196

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, supportive nature, and engaging teaching methods, which made learning enjoyable and effective. Many people highlighted that the tutors were brilliant at explaining complex topics clearly and ensuring everyone understood the material, contributing to a smooth and successful learning experience. The overall user experience with the courses was also highly positive, with many consumers finding the programs informative and well-presented. People appreciated how the courses helped them gain valuable knowledge and skills for their new jobs, making the learning process both beneficial and enjoyable.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, praising their support, patience, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the tutors, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rachelle Flint was the best tutor she made sure I understood and helped with any questions and let me tell you I had a lot of questions 😂 nothing was to much hassle and she made my experience so smoo... See more

Rated 5 out of 5 stars

I learnt alot from this course to take forward into my new job. Martin the tutor was very helpful and made the lessons interesting, appreciate everything Martin Thanks Lee

Rated 5 out of 5 stars

Martin has been excellent with our class , he’s the best tutor I have had in my life so far and he has helped us to pass our course and gain knowledge

Rated 5 out of 5 stars

Doing a course in Liverpool city centre at the moment. My trainer Mike King is a brilliant help through everything. Highly recommend doing this course.


Company details

  1. Career and Education Provider

Written by the company

We are a dynamic company, passionate about learning and development. We offer quality training that supports learner and company growth. We deliver a wide range of bespoke qualifications which are accredited and recognised worldwide. We have a range of Apprenticeships, Short Courses and Fully Funded qualifications to suit all your training needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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Rated 5 out of 5 stars

Helpless

Polite and respectful , however still waiting for card a month later , had no help in finding a job after it or anything, kind of just finish the course then hear nothing or get no guidance or word on how long it will take to get your card

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Martin was a great teacher very…

Martin was a great teacher very professional and really easy to speak to

The facility was very cold and uncomfortable for the majority of the time the toilet was crap and king way to go to the toilet

Course was great

February 21, 2025
Unprompted review
Rated 3 out of 5 stars

Great teaching, lackluster admin

-Teaching-
I thoroughly enjoyed the experience of gaining insight into transferable skills available to discuss at the interview, how to do so confidently, and how to get the most out of these skills within the workplace.

The teaching team was able to confidently and successfully discuss concepts and ideas with the students and successfully achieved great results with examinations, as shown through student contributions that displayed great insight into taught topics.

-In contrast, the admin of the course-
As for the administration side of things, you may (ironically, given the teaching they provide) encounter employees who are seemingly ill-adept in customer service, so far as my experience would suggest.

From having to wait almost three hours to fill out a registration form in person—which took ten minutes to complete and was outdated with redundant information—personal qualifications were disregarded as the admin seemed unfamiliar with understanding which of my qualifications was the most recent, despite the dates provided.

I also have a complaint about the breach of protection for personal information during this registration with the same admin, whereby the admin was happy to openly ask for personal information and for this to be openly spoken back to them with a full room of my peers to hear. I readily organised my information in a written format, however, but was far too able to hear my peers' personal information. I found this to be baffling! As to why this was considered acceptable and the seeming lack of understanding of how valuable this information was.

Apart from this instance, the phone calls I received before registration were unnecessarily difficult, as the individual I talked to had a rude attitude as if they were tight for time in each instance we talked. My name was used wrongly, no pleasantries were given, I was rushed to give answers, and they even misheard my postcode, which I had to CONVINCE them was wrong and change it. After this, they rudely explained what an address is to me, making me feel like a fool.

All in all, if you can get past the ironic communication issues and poor aptitude of the admin (these are things they teach), you can get an extremely good teaching opportunity.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Personal Development and Employability course

Finishing our Personal Development and Employability course today.
Steve has been very supportive, informative and helpful throughout, and came away feeling like it had been a very useful course to attend

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

My experienc was great I had amazing…

My experience was great I had amazing tutors who made sure I understood everything being taught to me and they did everything they can to help. The company has given me an opportunity to help mine and my child’s life for the best so appreciate evdhtbjng everyone has done for me

February 13, 2025
Unprompted review

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