Total DrinksReviews 

174
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Well u can improve with proper delivery times was a birthday gift that never came till 2 days after yodel should have delivered on the wed not received till sat and then must ov been passed onto royal... See more

Rated 5 out of 5 stars

Excellent customer service from Total Drinks. I inadvertently ordered the wrong product. On realising my mistake I emailed customer services asking if when I received my order I could return it and r... See more

Company replied

Rated 5 out of 5 stars

I was looking for something specific - a mix of some Spanish beers to be delivered to someone as a gift. Not only did TotalDrinks have exactly what I was looking for (rival sites just sold whole cra... See more

Rated 5 out of 5 stars

We found one of our favourite wines at a very competitive price. The ordering process was very easy and the delivery timescale was quick. We were well informed about the delivery progress. The items... See more

Company replied

Company details

  1. Alcohol Store

Written by the company

Total Drinks is a one-stop shop for all your beer, cider, wine, champagne, and spirits needs. We stock an extensive range of bottles and cans from all leading brands, craft suppliers, vineyards, and distillers. Our extensive range is continually evolving with seasonal beers and one-off specials. We also offer various gift options, including whiskey, champagne, and beer gift boxes.


Contact info

4.2

Great

TrustScore 4 out of 5

174 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(174)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

The service is great my order comes…

The service is great my order comes within 2 days usually and left in my safe place . Used other services before but not now .

January 5, 2024
Total Drinks logo

Reply from Total Drinks

Thank you for the 5 stars. We always aim to ship out orders next day. 🍰🍻

Rated 5 out of 5 stars

Great gift

Great gift and price - all good!

December 30, 2023
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Reply from Total Drinks

So happy you enjoyed the gift! 🍻😊

Rated 5 out of 5 stars

Excellent customer service from Total…

Excellent customer service from Total Drinks. I inadvertently ordered the wrong product. On realising my mistake I emailed customer services asking if when I received my order I could return it and re-order the correct product. This was on a Friday afternoon.Peter replied straight away and assured me that first thing Monday morning he would ensure the correct product would be sent out. The item arrived a few days later and it was indeed the correct item I wanted. So rare these days to receive even a basic level of decent customer service. Will definitely buy from Total Drinks again.

December 8, 2023
Unprompted review
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Reply from Total Drinks

Thank you so much. We always try to offer excellent customer service, and it’s super easy when the customers are kind and polite! 🍺☺️

Rated 2 out of 5 stars

Delivery to Scotland 3x the price for England!

I ordered a gift set and clicked through with a £4.99 delivery charge initially quoted.
I must have missed the "Scotland delivery charge" of £14.99 on the final payment.
This is is the only time I've been quoted more for delivery to my home even though they used DPD, the same as many other online sellers.

December 5, 2023
Rated 5 out of 5 stars

Good service

Good service

December 4, 2023
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Reply from Total Drinks

Thank you very much! Have a great day and hope to see you again. 🎉😎

Rated 5 out of 5 stars

purchased drinks

purchased drinks. They arrived. No problems.

December 4, 2023
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Reply from Total Drinks

That’s great! Say no more. 😎

Rated 5 out of 5 stars

Very happy with the gift of beer…

Very happy with the gift of beer selection that I ordered. Fast delivery and nicely gift wrapped. Would use this company again

December 2, 2023
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Reply from Total Drinks

Thank you so much. Hope to see you again soon. 🍻🎉

Rated 4 out of 5 stars

Would use this company again

Would use this company again. Goods arrived quickly and on time. APC delivered and unfortunately I was not in so needed to re-arrange another date. I could not see where I could leave a message on their site as to where to leave the goods if I wasn’t in again. Otherwise I would have left a 5 star review.

December 3, 2023
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Reply from Total Drinks

Thank you for your understanding. We will look into this and try to make the process more user friendly. 😊

Rated 5 out of 5 stars

Competitive price

Competitive price, fast delivery and extremely well wrapped

December 2, 2023
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Reply from Total Drinks

Thanks for the kind words. Enjoy your drinks! 🍷😊

Rated 5 out of 5 stars

I purchased a hamper for a gift and my…

I purchased a hamper for a gift and my order was better than expected.

Easy transaction and prompt delivery. The price was right and service great.

Would thoroughly recommend 👌

December 1, 2023
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Reply from Total Drinks

Thank you. I hope whoever received the gift enjoyed it. 🎉🍻

Rated 5 out of 5 stars

Recommended

Easy transaction and prompt delivery. The price was right and service great.

November 2, 2023
Total Drinks logo

Reply from Total Drinks

Thank you so much. Hope to see you again soon! 🍺🍎

Rated 5 out of 5 stars

Great competitively priced products

We found one of our favourite wines at a very competitive price. The ordering process was very easy and the delivery timescale was quick. We were well informed about the delivery progress.
The items were delivered by a good courier with no damage.
The wine was very well packaged.

November 24, 2023
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Reply from Total Drinks

Hope you enjoyed the Jack Rabbit! Thank you for your kind words. 🍷🎉

Rated 5 out of 5 stars

Very impressed

Very impressed. I purchased a Luxury Gift Set for my aunt and uncle's golden wedding. It arrived within 2 days and was well packed. Hopefully, my aunt and uncle will like it as much as I do!

August 3, 2023
Unprompted review
Total Drinks logo

Reply from Total Drinks

You’re welcome, Martin. So glad to hear that! Happy anniversary to your aunt and uncle!🍾🍾🎉🎉

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