If there was a zero star rating you would have had one! Absolutely appalling service! Our 4 column lifts have been out of service for 4 weeks now. Had to turn away multiple jobs as unable to accom... See more
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Terrible service all round. Continuous pushy calls to get the sale. Equipment arrived and sat in our warehouse for over a month before it was installed. Despite deposit and first monthly payment being... See more
Bought a set of brand new brake rollers and a service plan at nearly 100 gbp a month. Date of next calibration keeps getting put back but no refund or compensation of any description. At over 1000 pou... See more
I participated in this course and test today. The information was good but the test questions were repetitive and the most annoying thing was you had to get 100% to pass. I got 16/17 like 6 time... See more
Company details
Information provided by various external sources
Heavy duty workshop solutions from the UK market leader in mobile column lifts. TotalKare also supplies heavy duty and light commercial fixed lifts, brake testers and offers unrivalled service packages and training.
Contact info
Totalkare Heavy Duty Workshop Solutions Ltd, B62 8PP, Halesowen, United Kingdom
- 01215852724
- sales@totalkare.co.uk
- totalkare.co.uk
1.5
Bad
43 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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If there was a zero star rating you would have had one!
If there was a zero star rating you would have had one!
Absolutely appalling service! Our 4 column lifts have been out of service for 4 weeks now. Had to turn away multiple jobs as unable to accommodate without lifts. Constant lies about waiting for parts and constantly moving the repair date.
You don't spend £ 20+k on a set of lifts and have numerous problems like we have had. Will be selling them and purchasing a decent replacement that actually works! West Wilts Commercials Ltd
April 13, 2026
Unprompted review
Terrible
Terrible service all round. Continuous pushy calls to get the sale. Equipment arrived and sat in our warehouse for over a month before it was installed. Despite deposit and first monthly payment being paid. No follow up. No call from a manager as promised. All round absolutely terrible.
August 8, 2025
Unprompted review
Very useful informative
January 17, 2024
Unprompted review
Bad Service, Pushy Sales
Bought a set of brand new brake rollers and a service plan at nearly 100 gbp a month. Date of next calibration keeps getting put back but no refund or compensation of any description. At over 1000 pounds per year they wouldn't even come fix a small issue involving some electrical sockets. Meanwhile blokes from the sale team keep ringing up to flog us some lifts. Very poor. Just treat you as a cash cow.
June 8, 2023
Unprompted review
This is a very informative…
This is a very informative demonstration of the safety around using vehicles lifts
March 14, 2022
Unprompted review
Great training portal ,
January 26, 2022
Unprompted review
Great set of column lifts
Great set of column lifts , great service thanks SGM Towing Ltd.
July 26, 2021
Reply from TotalKare
Thank you for the review always nice to receive positive feedback. We look forward to working with you again.
Great service
February 26, 2021
Vehicle lifting and lifting devices
I participated in this course and test today. The information was good but the test questions were repetitive and the most annoying thing was you had to get 100% to pass. I got 16/17 like 6 times because I couldn’t work out which question I answered wrong.
Downfall was you had to answer all 17 questions again (100% needed to pass on the 3 tests) this was horrendously annoying.
The was a sheet to read through which contained 30 documents on safety, It took ages to move on from document to document it was so painful.
Video learning was ok. The course just dragging.
September 3, 2020
Unprompted review
we were very happy with the service and…
we were very happy with the service and supply
June 10, 2020
Unprompted review
Absolutely brilliant company
Absolutely brilliant company, efficient professional and very informative.
June 2, 2020
Unprompted review
First Class Service
Lifts arrived when promised & Engineer came in as promised to commission & train users. in all a first class service.
March 10, 2020
Unprompted review
Reply from TotalKare
Thank you for taking time to review our service it is appreciated to have good feedback on the service we offer.
Many thanks,
Totalkare
No problems at all
No problems at all. Straight forward and good service. Lovely lifts and simple to use.
February 28, 2020
Unprompted review
Reply from TotalKare
Thank you for the review it is much appreciated to have good feedback on our products and service.
Good practical online training together…
Good practical online training together with good video illustrations
January 13, 2020
Unprompted review
Reply from TotalKare
Thank you for your feedback on our online training we are glad that you have found it useful and really appreciate your feedback on the product.
Totalkare
Issues relating to the condition of the…
Issues relating to the condition of the mobile column lift appearance
December 9, 2019
Unprompted review
Reply from TotalKare
We appreciate the feedback on the products we have supplied. I understand our Area Sales Manager and Sales Director have visited site to discuss this issue relating to the pre-owned lifts you purchased. Hopefully the compensation offered by then helps someway to the issues you have had with the appearance of the lifts you have received.
Always excellent service from both…
Always excellent service from both Service controllers and engineers
November 1, 2019
Unprompted review
Reply from TotalKare
Thank you for taking the time to review us - we really appreciate the feedback.
Arrived on time
Arrived on time, dealt with the task required in a professional manner
October 28, 2019
Unprompted review
Reply from TotalKare
Thank you for taking the time to review us we really appreciate the feedback.
Reply from TotalKare
Thank you for taking the time to review TotalKare. We really appreciate the feedback you give us.
We have an excellent engineer…
We have an excellent engineer supporting our equipment, he is a credit to your company. I would like to think his approach and knowledge is replicated across all of the engineers in the other areas of country. Should be held up as example to follow.
October 25, 2019
Unprompted review
Reply from TotalKare
Thank you for your review we have passed your feedback on to our engineer who greatly appreciates the feedback. We strive to make sure all our engineers work to the same standard across the country.
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