Totally Dazzled Reviews 166

TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

I have the totally dazzled picker pen and the rhinestones, but the pen doesn’t pick up the crystals, why ?

Rated 4 out of 5 stars

I ordered about 250 of these brooches as a staff reward for a job well done and a "feather in our cap". They looked as nice in person as in the pictures in the website. Only one person notified me t... See more

Rated 4 out of 5 stars

Although I didn't receive my package on the date the tracking shipment said, it came. I didn't have to wait long, and the napkin rings are absolutely gorgeous; well worth every penny!!

Rated 3 out of 5 stars

I ordered some rinestones, never got them, paid for them I never rece any B700 when i ordered my totaly Dazzel kit.

Company replied

Company details

Information provided by various external sources

We are proud to have been selling our {gorgeous} rhinestone buckles, brooches, and buttons online since 2011. Each year, we gather new diamante treasures and showcase them here, making it easy for people who love sparkles as much as we do to find exactly what they want. We believe that brides, wedding industry professionals, and those who like a little glitter, deserve {friendly} suppliers who provide high quality rhinestones products, reliable service and great prices! Our head office is located in Toronto, Ontario, Canada. Sourced from across the globe, we store these {beautiful} rhinestones in our warehouse in San Diego, California, USA, ready to ship in just a day.


Contact info

2.2

Poor

TrustScore 2 out of 5

166 reviews

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Rated 5 out of 5 stars

Excellent Customer Service

I was looking to purchase rhinestone buckles in bulk locally and on short notice so that I could assemble my wedding invitations this past weekend, as I was behind my deadline. Totally Dazzled caught my eye on Etsy because their buckles were so gorgeous. When I visited their website, I was surprised to find that their warehouse was in my area! I reached out to Natalie requesting to purchase an order that I could pick up. She responded only hours later and let me know that although they don't offer in-person purchases, she would work with me to get my order delivered in a timely fashion, and she did! Natalie and Christine were so great and I received my order unbelievably fast - partly because I live so close but mainly because they were so prompt in their responses to my emails and fulfilling my order. The buckles are so beautiful and I can't wait to use more of Totally Dazzled's products for future projects!

March 28, 2016
Unprompted review
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Reply from Totally Dazzled

Thank you for taking the time to share your awesome review! You truly made our day! Thank you!! We are so excited to work with you again! Our customers are the best! Thank you!

Rated 5 out of 5 stars

Exceeded my expectations

The item was gorgeous and the whole transaction was so easy!

March 24, 2016
Unprompted review
Totally Dazzled logo

Reply from Totally Dazzled

We are so glad to hear you liked the products you ordered and we really do hope to work with you again soon. Thank you so much for taking the time to review our products and services. It means a lot to us! Thank you!

Rated 5 out of 5 stars

High quality

I thought these were going to have really cheap looking rheinstones and cheap metal. But they are really nice and sturdy. I'm very happy with the way they look.

March 22, 2016
Unprompted review
Rated 5 out of 5 stars

Love the buckles I bought

Love this company. The items were beautiful and of great quality. Very friendly business.

March 20, 2016
Unprompted review
Totally Dazzled logo

Reply from Totally Dazzled

We love you too Donna! :)

Thank you so much for taking the time to write us this lovely review! We really appreciate it so much!

Rated 5 out of 5 stars

Totally Dazzled is AWESOME!

It is not every day that you purchase items online and still receive quality customer service! Totally Dazzled is one of the most personable companies that I have had the pleasure of working with in a LONG time. There was a problem with my order and with in minutes of placing it, someone reached out to me with a compromise I could of only dreamed of. Thank you so much for caring about your customers!

March 18, 2016
Unprompted review
Totally Dazzled logo

Reply from Totally Dazzled

Hi Kristen!

Thank you so much for taking the time to write this fantastic review for us! You really made our day with this one!

And you're right....we really do care about our customers! Each and every one!!

Thank you so much!

Natalie

Rated 5 out of 5 stars

Jeweled ribbon slides

Your jeweled ribbon slides were just as pictured. They made the perfect accent on the center pieces for my daughter's wedding reception.

March 18, 2016
Unprompted review
Rated 4 out of 5 stars

Ok...Alright

Although I didn't receive my package on the date the tracking shipment said, it came. I didn't have to wait long, and the napkin rings are absolutely gorgeous; well worth every penny!!

March 18, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect!

I ordered the sparkling starfish buckles from Totally Dazzled to make wedding invitations for my friend. The starfish are cuter in person, and the bride loves them. I will definitely use this company again for future "sparkle" needs.

March 17, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer service

Love this company's products . You can't go wrong by purchasing from them. If ever there's a problem with an item they replace it no questions asked . My number one supplier for my small business. Highly recommended

March 16, 2016
Unprompted review
Rated 5 out of 5 stars

Great

I would definitely buy from this company again. The quality was beautiful and I received my package really fast.

March 16, 2016
Unprompted review
Rated 5 out of 5 stars

I'm SO Happy!!!

I have to say, I am very impressed with Totally Dazzled! I ordered brooches from them because the prices are most reasonable. I looked everywhere for brooches for my project and Totally Dazzled had the best selection and prices . I live in Canada and even with our Canadian dollar being at an all time low the prices even after the exchange rate was still the best. I contacted Totally Dazzled with a question prior to ordering and Natalie got back to me right away! The customer service is outstanding! I received my order very quickly and everything arrived safe and sound. I was very happy to see that the quality of the brooches was better than I expected. I will definitely be ordering from them in the future, I highly recommend this company for quality products and service. Thank you Totally Dazzled!

March 14, 2016
Unprompted review
Rated 5 out of 5 stars

i am "Totally Dazzled"!

I ordered slides, brooches, and buttons. They were all beautiful, high-quality, sparkly bits of heaven! I love them, and the superior and personalized service I received. Can't wait to look again and try some more!

March 13, 2016
Unprompted review
Rated 5 out of 5 stars

Very happy with Totally Dazzled

The pictures were great and showed the sizes of all the items. The products were exactly what I expected. Prices are reasonable and everything was delivered quickly. I would purchase from them again.

March 10, 2016
Unprompted review
Rated 5 out of 5 stars

wedding bockle

they came in a perfect condition and the size is gorgeous for the invitation. Look amazing

March 8, 2016
Unprompted review
Rated 5 out of 5 stars

Great Jewels!

I use these for invitations. I've used the sliders and ordered samples of some brooches. very good quality; fast shipping and service. highly recommend.

March 7, 2016
Unprompted review

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