Totallyrads Reviews 15

TrustScore 4.5 out of 5

4.4

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Company details

  1. Bathroom Supply Store

Written by the company

Totally Rads is just that, a total one-stop shop for all of your radiator needs. We can help with your BTU and wattage queries - one of our specialists is available on the phone or our live chat Monday-Friday 8.30-5pm to help you find the best heating solution for your room.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

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1-star

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Rated 5 out of 5 stars

Competitive pricing

Competitive pricing, easy to order and arrived on time - well done 👏

November 3, 2025
Unprompted review
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Reply from Totallyrads

Many thanks for your kind review

Rated 5 out of 5 stars

600 x 400 Straight Heated Towel Rail

Was looking for a small raditor/towel rail for a cloakroom and came across Totallyrads. Reviews were promising so decided to give them a go. Liked website, easy to navigate. Found what I was looking for in a range of sizes, Bought 600 x 400 straight heated towel rail. It is now fitted and looks really neat within my cloakroom. Was given 2-4 day delivery, item was well packaged and arrived on 4th day. Would use Totallyrads again.

June 12, 2025
Rated 5 out of 5 stars

The online ordering was easy

The online ordering was easy. I got confirmation of my order but no delivery date. After 4 days, I phoned Totally Rads and spoke to a member of staff who was really helpful and immediately arranged delivery the same day. I was very pleased with the customer service and the arrival of the radiator.

May 8, 2025
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Reply from Totallyrads

Thank you for the kind review

Rated 1 out of 5 stars

Very dissapointed as they have sold me…

Very dissapointed as they have sold me an radiator wich was out of stock. Been waiting two weeks to arrive where it suppossed to be here within 2-3 working days. They wouldn't even let me know it's out of stock until i chassed them up.Because of that i had to compromise the whole project just so i can finish it in time. Def not gonna use them again

April 8, 2025
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Reply from Totallyrads

I am sorry to hear that this was the case.

This is not normal practice so i will need to look up what caused this to occur.

Please accept my sincere apologies for any inconvenience that this may have caused.

Rated 5 out of 5 stars

Great service

Great service when I ordered the wrong size rad. Had to pay to send it back but they don’t charge for delivery so fair enough. Customer service team were very helpful.

March 19, 2025
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Reply from Totallyrads

Thank you for the kind review

Rated 5 out of 5 stars

First time customer.

My order was just as good as it looked on the website (anthracite towel rail) - maybe a little better. It arrived on time and was very well packaged.
What more can you ask?!

March 12, 2025
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Reply from Totallyrads

Thank you for the kind review

Rated 5 out of 5 stars

Nice radiator

Lovely towel rad. Got order confirmation email but after a week nothing. Worried it wouldn't be here for the plumber, I called totally rads, they got on it and it was here the next day. Very quick delivery in the end. All fitted nicely and warming the towels. Thanks

January 13, 2025
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Reply from Totallyrads

Many thanks for the kind review.

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