From start to finish, Christian and his team took the stress out of moving from Belgium to the UK. We had quite a short deadline to get things organised and no idea where to start or what was involved... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Total Moving Solutions offer clients a full move management service and with a combined team experience spanning over 20 years in the industry, it is reassuring to know you are in safe hands. All of our clients moves are tailored to their personal needs, budget and requirements with the added reassurance that we have a number of reliable partnerships with leading removal companies. Most of which are accredited with industry standards such as the British Association of Removers (BAR) and the International Federation of International Movers (FIDI). With the partnerships we have, we have the flexibility to overcome any issues which could arise, giving clients peace of mind and reassurance when booking with Total Moving Solutions.
44 Hall Lane, WS9 9AS, Aldridge, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the second time that we used Total Moving Solutions (TMS) for my relocation across continents, and I couldn't be happier with their service. Relocating can be incredibly overwhelming, but James and Melissa made the entire process flawless. From our first inquiry, they were exceptionally communicative, promptly answering every call / whasapp and emails even though they were on holiday / travelling. They checked in frequently throughout the move, ensuring we felt supported every step of the way. If you want a stress-free relocation, I cannot recommend this duo enough. This is why I love family run enterprises! A big thank you to the Mallets!

Reply from Total Moving Solutions
Mike was always approachable and ready to answer any questions. We were moving from Ireland to England, so there were many problems, but he never let us down.
The cost was very reasonable too.
We would recommend them all day long. Well done 👏

Reply from Total Moving Solutions
Excellent 5* service from start to finish.
TMS moved our 44m3 from Algarve to Wales and made the process easier than expected. Great employees, flexible with our changes in circumstances, very smooth service (pickup, storage and delivery).
Would definitely recommend and use again in the future.

Reply from Total Moving Solutions
Thank you Total Moving Solutions for making our move from Peterborough to Arizona flawless. The communication from the start was outstanding and we are pleased to report that, for the first time in over 16 international moves, there was zero damage and no items were missing.
We can wholeheartedly recommend Total Moving Solutions, and a special shout out to James and his team for his superior service.

Reply from Total Moving Solutions
This is our third move with TMS, two of which were international. With them I know I’m in good hands. Christian is professional, friendly, reassuring and patient with my various queries and several changes - just what you need when you’re frazzled with packing and moving logistics.

Reply from Total Moving Solutions
The service I had has been awful from start to finish. I’ve had a broken new Samsung smart tv, scuffed new tall boy , nothing handled with care. Approximately 40 x wham crystal boxes smashed and a lot were broken in front of me with the careless removal staff. I was treated like dirt by the staff after being bereaved. The priority items didn’t fit . They underestimated the size needed for items then tried say they didn’t. The lovely Christian soon turned nasty when I had further issues with the removal. He said the whole thing is a nightmare and told me I was a nightmare (having just been bereaved) because I called about the broken items. There was no empathy, nothing,
They are money hungry and don’t care about the person. They lied about contacting the removal company about the broken items and accused me of bribery when I wouldn’t accept their joke of compensation. It was an awful experience from start to finish and I wouldn’t recommend them to my worst enemy. I have kept every email as evidence if anybody would like to see.
I have also been accused of bribery which I obviously didn’t and they told me they would write that If I left a truthful review. I said I wouldn’t accept £150 to be silent and that I would expect at least £1500 to feel my issues were taken seriously. I have evidence of this also.

Reply from Total Moving Solutions
From start to finish, Christian and his team took the stress out of moving from Belgium to the UK. We had quite a short deadline to get things organised and no idea where to start or what was involved but Christian was extremely friendly and supportive, always quick to reply to any questions we had and very reassuring about the whole process. We could not imagine making the move without the help of TMS. The excellent price was an added bonus. Five stars definitely deserved for the whole team.

Reply from Total Moving Solutions
I was really worried about the whole moving back to the Uk after my husband died, but from start to finish, the process was smooth and also very friendly: no silly old lady questions were treated other than with patience and efficiency…
Really can’t recommend this team enough 💕💕

Reply from Total Moving Solutions
I had a really smooth and stress-free experience with Total Moving Solutions. From the beginning, the team was very supportive and professional. Scott and the whole team kept me updated at every stage and made the entire moving process much easier for me.
Their communication was clear, and they handled everything with care. I recently moved from London to Belfast, which was a big step for me, and their help made a huge difference. I truly appreciate their patience, guidance, and kindness throughout the process.
I highly recommend their service to anyone looking for a reliable and friendly moving company. Thank you so much for all your support!
— Sridhar

Reply from Total Moving Solutions
Total Moving Solutions did a great job to organise and manage my moving from when I contacted them until it was all delivered. Mike was very professional, he followed up, was available when needed, and he solved all issues the very best way. The team which was picked to do the moving was also very kind and very professional. I trusted them all and it was the best help and experience I could get with a moving. The price was also affordable which was important to me. I strongly recommend Total Moving Solutions.

Reply from Total Moving Solutions
Extremely courteous and friendly team. Arrived on time and were very efficient and professional. Very easy to deal with.
Regards

Reply from Total Moving Solutions
Relocating was made a breeze by this company and I cannot recommend them enough. Communication was great: for a variety of reasons my move was delayed for a few months, and they called me monthly as to politely inquire regarding my plans. Sketching out the requirements for my move was a quick and efficient affair, and Steve was extremely helpful and patient with all my questions. When their offer was also the most competitive and the quickest I had at my disposal, I decided to hire them to move to Norway.
The flexibility in setting up the moving date, the thoroughness of the movers picking up my effects and how they were able to plan the delivery around my hectic schedule were commendable, but it was how personable and efficient they — Steve and Melissa — were in communicating both before and after the move to accommodate a damaged item that confirmed to me I made a great choice. Can’t recommend them enough!

Reply from Total Moving Solutions
Great experience! The team was very supportive and helpful, everything went as planned and promised. Def recommend them.

Reply from Total Moving Solutions
I can’t recommend this removals company highly enough! From the very first call with Scott, everything was handled with professionalism and care. He managed to arrange my move promptly – even at short notice – and the price was very competitive compared to other quotes I received.
On moving day, the team turned up right on time, ready to get to work. They were friendly, polite, and incredibly careful with all my furniture and belongings. They took great care not to mark walls or floors, and everything was loaded and unloaded efficiently and safely.
It was clear they really take pride in what they do. The whole process was smooth, stress-free, and far easier than I expected. I wouldn’t hesitate to use them again or recommend them to anyone looking for a reliable, professional, and competitively priced removals company.
A huge thank you to Scott and the team for making my move so seamless!

Reply from Total Moving Solutions
We moved from France back to the UK and the support and communication from Christian has been excellent. We have felt looked after and was guided through all the post brexit paperwork with patience and care. No question was too stupid for him to answer. Thank you Christian and we would highly recommend TSL removals.

Reply from Total Moving Solutions
I recently used total moving solutions for my overseas move, and the entire experience was excellent from start to finish. The team was professional, efficient, and very careful with all my belongings. They arrived on time, packed everything securely, and handled the paperwork for customs and shipping with ease — which really took the stress out of the process.
Thank to Mike and the team.

Reply from Total Moving Solutions
Moved from Denmark to the UK.
Mike and team from Total Moving Solutions were very helpful from initial quote to delivery of my shipment.
Everything went smoothly and on time.
Very happy with the service.
5 stars

Reply from Total Moving Solutions
We just finished our move with Total Moving Solutions, and it was by far the smoothest move we’ve ever had (and we’ve moved many times!). From start to finish, the team was professional, efficient, and incredibly supportive. Every step of the process was communicated clearly, and the crew handled our belongings with care while also working quickly and seamlessly together.
What stood out most was how stress-free the experience felt, and Steve reassured us every step of the way. We can’t thank the entire team enough, we don't on moving again for a while, but if we do, we'll be reaching out to you are your team for assistance!

Reply from Total Moving Solutions
We used TMS for our move from London to Dublin. Total experience from start to finish was absolutely perfect. Steve was great at answering all my (many) questions and gave a great price, pick up was seamless and even though I had some trouble accessing my storage, they were very patient and lovely. All items were delivered quickly and they took such great care of everything. Couldn't fault the process - would definitely use again for any future moves!

Reply from Total Moving Solutions
Our moving manager was Mike and he was very helpful with sorting things out regarding paper works and updating me with regards to our shipment. Our stuff arrived a month later than expected so we have to pay a small amount money for the delay but the rest of the fee was covered with the quote that Mike gave us. Very reasonable price and our stuff arrived in good condition and nothing was missing. The company that delivered our stuff here in Canada are very nice. Everything sa very smooth. Very happy with the service.

Reply from Total Moving Solutions
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.