TotalSeven Ltd Reviews 44

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and communication from start to finish, highlighting the staff's helpfulness and positive attitude. Many people are over the moon with the quality of the products, which are often described as exactly as described and in perfect condition. Reviewers frequently mention super fast and prompt delivery, with items arriving well-packaged and offloaded with care. However, some customers also noted issues with missing parts or damaged items upon unpacking, even if the delivery itself was prompt. A few other people also felt that items were not new as described, arriving in old or dirty packaging.

What people talk about most

Product

Users describe positive interactions with product, consistently reporting that items are exactly as described... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, often highlighting excellent communication from start to... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and great communication from the start of my purchase to the end. I got 4 sun zip up tops and im absolutely over the moon with the quality. 2 of my friends have/are going to be buyin... See more

Company replied

Rated 5 out of 5 stars

Excellent communications. Good price for the item! Super fast delivery. I would definitely shop here again. And would recommend to all! Thankyou very much Adrian. Kind regards Andy. Five ⭐️⭐️⭐️⭐️⭐️👍�... See more

Company replied

Rated 5 out of 5 stars

Bought a model railway item from this seller and was very satisfied with the sales description, the product itself, value for money, prompt delivery and seller's communication. Could not have asked f... See more

Rated 5 out of 5 stars

Very happy with my Eglo Cirali 3 Blade 132cm Indoor Ceiling Fan with DC Motor LED Light and Remote. Great service from T7 - great communication, fast delivery, and well packaged. Will definitely use... See more

Company replied


Company details

  1. Wholesaler

Written by the company

Hi, I'm Adrian, founder of TotalSeven Ltd. Back in 2015, I started the business from a garage with a simple idea: to find amazing products at unbeatable prices and make them accessible to everyone. Today, TotalSeven specialises in sourcing premium excess stock, open-box, ex-display and end-of-line products from leading brands and retailers. This allows our customers to enjoy trusted names such as Apple, Samsung, De Longhi, LEGO and many more at significantly lower prices. Every product is carefully inspected before dispatch, ensuring it meets our quality standards and arrives exactly as described. Over the years, we've delivered more than 30,000 orders, earned over 12,700 customer reviews, and maintained 99.9% positive feedback as an eBay Top Rated Seller. We're proud to have served customers across the UK and beyond since 2015, helping people discover premium brands at better prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Item as described at a great price!

Item as described and at a very good price. It clearly states in the item description any flaws such as battered box, etc. communication excellent and delivery very quick. I would use again and recommend others to use him as well.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a printer

Ordered a printer, very prompt delivery and good communications. item was as described.

June 16, 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you for taking the time to leave us a review!

We’re delighted to hear that you were happy with the printer, our communication, and the delivery service. It’s always great to know that an item arrived as described and met expectations.

We really appreciate your support and hope to serve you again in the future.

Kind regards,
Adrian
TotalSeven Ltd

Rated 5 out of 5 stars

Best value for quality products and service by a mile

I purchased an artificial potted orchid and when it arrived 3 days later it blew me away with how realistic and beautiful it was, a beautiful ceramic pot and a huge orchid, I didn’t expect it to have the quality that it did and I really couldn’t be happier, I will definitely use this company to purchase from again and seriously recommend it if you want to purchase beautiful products at a discounted price and the security of knowing they are genuine, communicative and responsive to your messages I was really impressed all round.
Adrian is lovely and very sweet.

May 31, 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you so much, Edward, for taking the time to leave such a wonderful review!

We’re absolutely delighted to hear that you were pleased with the orchid and that it exceeded your expectations!

Your kind words and recommendation are truly appreciated

Thank you again for your purchase and for your trust in us

Kind regards,

Adrian
TotalSeven Ltd

Rated 5 out of 5 stars

Excellent service and great…

Excellent service and great communication from the start of my purchase to the end. I got 4 sun zip up tops and im absolutely over the moon with the quality. 2 of my friends have/are going to be buying them too. Id definitely buy from TotalSeven Ltd again.

June 8, 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you so much for your kind review!

I’m really pleased to hear you’re happy with the tops and the service. It means a lot that you’d recommend us to your friends.

Thanks again for your support, and I hope to see you back soon!

Best wishes,

Adrian TotalSeven

Rated 5 out of 5 stars

Really happy with my purchase…excellent

I stumbled upon this company on EBay as I was looking for a new king size duvet cover. TotalSeven Ltd were selling a new DKNY one at an amazing price. Very good communication from Adrian. The duvet cover was washed before using and it’s washed up really well, ironed great and looks amazing now it’s on the bed! My order was sent with yodel, the only negative with courier and no reflection on seller, is that they had received my package but there was no update on tracking for two days. The package didn’t move so that was somewhat frustrating but it eventually arrived. But that’s the world of couriers who seem to write their own rules!

May 24, 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you so much for your lovely review, Barbara!

We’re delighted to hear that you’re happy with your duvet cover and that it looks great on the bed. It was a pleasure helping you, and we really appreciate your kind words about our communication and service.

Thank you as well for your understanding regarding the courier delays - unfortunately, tracking updates can sometimes be a little unpredictable!

We hope you enjoy your purchase for many years to come and look forward to seeing you again in the future.

Best wishes,
Adrian
TotalSeven Ltd 😊

Rated 5 out of 5 stars

Very happy with my Eglo Cirali 3 Blade ceiling fan…

Very happy with my Eglo Cirali 3 Blade 132cm Indoor Ceiling Fan with DC Motor LED Light and Remote. Great service from T7 - great communication, fast delivery, and well packaged.
Will definitely use them again 👍

May 27, 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you, Alex! 😊

We’re delighted to hear you’re happy with your new ceiling fan and that everything arrived quickly and safely. We really appreciate your kind words about our service and communication.

Thanks again for your support, and we look forward to helping you again in the future!

Adrian
TotalSeven Ltd 👍

Rated 5 out of 5 stars

Purchased 2 bar stools and dealing with…

Purchased 2 bar stools and dealing with TotalSeven was seamless. Product arrived promptly and communication was excellent and reassuring.

May 1, 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thanks again Paul for your support, and we look forward to helping you again in the future!

Regards
Adrian TotalSeven

Rated 5 out of 5 stars

Excellent communications

Excellent communications. Good price for the item! Super fast delivery. I would definitely shop here again. And would recommend to all! Thankyou very much Adrian. Kind regards Andy. Five ⭐️⭐️⭐️⭐️⭐️👍😎

April 28, 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you so much for your kind words and amazing feedback, Andy! 😊

It was a pleasure dealing with you and I’m really happy to hear you’re pleased with the item and service!
Thank you again for your support and recommendation :)

Kind regards,
Adrian
TotalSeven Ltd

Rated 5 out of 5 stars

fantastic experience

fantastic experience,
I purchased an instant pot and it was missing a sealing ring. Adrian posted this immediately and it arrived soon after and the matter was resolved.
Great experience and service.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

I don’t recommend this company at all! You have been warned.

A dreadful company, trying to sell things as new, that have been used by others in really old filthy boxes that look like they have been stored in a rat infested shed for months. I brought from this man on eBay. I informed eBay and sent them all the images of proof, they agreed it should have been a new item. The received a negative review.

I DON’T RECOMMEND THIS COMPANY AT ALL! Please be careful.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a red light therapy face mask…

Purchased a red light therapy face mask from TotalSeven Ltd. It arrived quickly, carefully packaged and as described. Have only used it a couple of times so far but it appears to function as expected. As yet it is too soon to see any improvement in my skin. Happy with my purchase.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased an Apple Watch from EBay

Purchased an Apple Watch from TotalSeven, next day delivery. I was provided prompt communication. Watch arrived and it was in perfect condition as stated. Would recommend using this seller

April 29, 2026
Unprompted review

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