Tots Too Reviews 231

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We approached Emma and Deborah to help us find the perfect place to stay in Italy straight after our destination wedding. The attention to detail, recommendations and service were second to none. We h... See more

Rated 5 out of 5 stars

Our family trip around Vietnam was expertly curated by Emma and her team. She really takes the time to understand exactly what the right balance of needs are to create the best experience for the whol... See more

Company replied

Rated 5 out of 5 stars

Tots Too have looked after our family for several years now. Deborah has helped organise for us some of the most wonderful experiences which have created a lifetime of memories. Our most recent trip t... See more

Company replied

Rated 5 out of 5 stars

Have booked several holidays with Tots Too. A mix of travelling style trips and beach holidays. Each one has been carefully planned nothing is ever a problem for Emma and Debra. They have a wealth of... See more

Company replied

Company details

  1. Tour Operator
  2. Family Hotel
  3. Holiday Accommodation Service
  4. Travel Agency

Information provided by various external sources

Every family is different, so we take the time to understand your preferences and make the right recommendation for you. Holidays are precious, so you can count on Tots Too to ensure all runs smoothly, for your total relaxation.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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Rated 5 out of 5 stars

Really great company

Brilliant help from sales contact. Haven't been on holiday yet, but booking experience was ideal

February 13, 2017
Unprompted review
Tots Too logo

Reply from Tots Too

Hi Laura,

Thank you for taking the time to review Tots Too. We are glad you are happy with our service. We are on hand whenever you need us up until and throughout your holiday.

I wish you a fantastic family holiday. We are very much looking forward to hearing about it.

The Tots Too Team.

Rated 5 out of 5 stars

India Holiday

I just wanted to thank Emma and her team so much for their excellent service and handling of my holiday to India. They arranged a wonderful itinerary for me based on all my requirements, and nothing was too much trouble. It took all the stress and hassle away.
I would highly recommend Tots Too/Essential Escapes.

February 9, 2017
Unprompted review
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Reply from Tots Too

Hi Nikki,

Thank you for taking the time to review our service, we really do appreciate your comments. We are glad you are happy with our service and we are on hand up until and throughout your holiday if you need us for anything. Wishing you a fantastic holiday to India.

Look forward to speaking to you soon,

Vanessa

Rated 5 out of 5 stars

Fantastic service from Tots Too

I am thrilled that I have found Tots Too. I have just booked my 4th holiday with them. They provide a very special personal service and they have managed to find the ideal holiday for us each time. They have catered for the different needs of our family, including the children, anxious tired parents and older but energetic and discerning grandparents. Thank you to the team at Tots Too!

February 6, 2017
Unprompted review
Tots Too logo

Reply from Tots Too

Hi Virginia,

It's lovely to hear from you and we're glad you are happy with our service and continue to book with Tots Too. We really do appreciate our repeat clients. If there is anything you need between now and your departure date please do let us know and we will be happy to assist. We are also here if you need us while you are in Crete. We wish you a fantastic holiday!

Look forward to hearing from you again soon,

The Tots Too Team.

Rated 5 out of 5 stars

Reliable and friendly

We've booked three holidays through Tots Too, and I always recommend them to friends.

January 20, 2017
Unprompted review
Tots Too logo

Reply from Tots Too

Hi Lucy,

It's great to hear from you. We are glad you are happy with our service and continue to book with Tots Too as we value our repeat customers highly. As promised as always we are on hand up until and throughout your holiday so please do get in touch should you need us. We hope you are looking forward to your holiday and wishing you a fantastic time.

Look forward to speaking to you again soon.

Many thanks,

Vanessa

Rated 5 out of 5 stars

excellent customer care

Bespoke holidays, care taken to match our requirements with available holidays. We have just booked our third trip with Tots Too so this speaks for itself!

January 16, 2017
Unprompted review
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Reply from Tots Too

Hi Alisa,

It's great to hear from you. We are glad you are happy with our service and continue to book with Tots Too, we value our repeat customers highly. As promised as always we are on hand up until and throughout your holiday so please do get in touch if you need us. Wishing you a fantastic holiday and look forward to speaking to you again soon Alisa.

Many thanks,

Naz and the Tots Too Team.

Rated 5 out of 5 stars

Exceptional service

We are parents of a 2 and 4 year old and have just booked with Tots Too for the third year. Dhiren Shah is always very helpful and attentive to our requirements.

January 9, 2017
Unprompted review
Tots Too logo

Reply from Tots Too

Hi Jon,

Thank you for taking the time to review us and we are pleased that you are happy with the service from our Travel Sales Consultant, Dhiren. As promised we are on hand up until and throughout your holiday so please do not hesitate to get in touch should you need us. Wishing you a fantastic family holiday.

Many thanks once again and look forward to speaking to you soon,

The Tots Too Team

Rated 5 out of 5 stars

Extensive knowledge and excellent service

Their knowledge of resorts is fantastic. Great advice given and fantastic efficient service - no waiting around for call backs or email queries. Such a pleasure to deal with.

November 28, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Hi Laura,

It is great to hear from you. Thank you very much for taking the time to review us. We are pleased that you are happy with our service as it is important to us to offer a 5* service to our clients.

Look forward to speaking to you very soon,

The Tots Too Team

Rated 5 out of 5 stars

Tottoo

Absolutely outstanding service from Dhiren! No sales patter just supportive advice. Nothing was too much trouble. Any queries I had were answered immediately and he checked every detail with Baobab Suites and Monarch Airlines. His emails contain all details regarding booking the holiday and he even asked Daniel at the Suites to forward details re The Gala Dinner. I have never felt more reassured when booking a holiday. Thank you a zillion times Dhiren.

November 23, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Hi Elizabeth,

We are glad you are happy with the service from our Travel Sales Consultant, Dhiren. Thank you very much for taking the time to review us as its so important that we offer a 5 star services to our clients.

We look forward to speaking to you very soon,

Vanessa

Rated 5 out of 5 stars

Excellent service

They are a great team who have actually visited the resorts. I have booked with them before and would defiantly book with them again.

November 3, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Hi Rebecca,

Thank you very much for taking the time to review us, we really appreciate it. We are pleased that you are happy with our service as it is important to us to offer a 5* service to all of our clients. We are glad that you continue to book with us, we value our repeat customers highly. As promised we are on hand up until and throughout your holiday so please don’t hesitate to get in touch should you need us.

We look forward to speaking to you soon,

Vanessa

Rated 5 out of 5 stars

Polite and helpful

The rep was helpful and did their best to match expectations.

October 19, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Thank you very much for taking the time to review us, we really appreciate it. We are pleased that you are happy with our service as it is important to us to offer a 5* service to all of our clients.

We look forward to booking your future holidays.

The Tots Too Team.

Rated 5 out of 5 stars

Fast, friendly quality service

Booking our third holiday in a tow with Tots

October 5, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Thank you very much for taking the time to review us, we really appreciate it. We are pleased that you are happy with our service as it is important to us to offer a 5* service to all of our clients. We are glad that you have now booked your third holiday with us, and as promised we are on hand up until and throughout your holiday so please don’t hesitate to get in touch should you need us.

We look forward to booking your future holidays.

The Tots Too Team.

Rated 5 out of 5 stars

Excellent, unbiased advice, good recommendations and rapid service

We have travelled with Tots Too on 2 occasions now and can't fault the service at all.
They have recommended resorts ideal for our family and responded quickly to any questions.
Our son developed chickenpox on holiday so we needed to stay longer and they also sorted that out really quickly.

October 1, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Dear Emma,

Thank you very much for taking the time to review us, we really appreciate it. We are pleased that you are happy with our service as it is important to us to offer a 5* service to all of our clients. We are glad that you continue to book your holidays with us and we will certainly look forward to booking your future holidays.

The Tots Too Team.

Rated 5 out of 5 stars

Great choices and trusted support

Thank you TotsToo

September 19, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Hi Irfan,

We are glad you are happy with our service. Thank you very much for taking the time to review us, we really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback. We are looking forward to booking your future holidays.

The Tots Too Team.

Rated 5 out of 5 stars

Friendly, informed and honest advice

This is the third time I have booked a holiday through Tots Too and I keep returning as I believe Tots Too have a broad coverage of family friendly resorts across Europe and can guide me to the best option for our family that meets our budget. The advice I have received is informed and honest and the service responsive and friendly. Thank you.

August 22, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Dear Mrs V,

Thank you very much for taking the time to review our service. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback. We are glad you have continued to book with Tots Too and we very much look forward to speaking to you again soon about your future holidays.

Tots Too Team.

Rated 5 out of 5 stars

So much easier than searching around for family friendly options

Found us a perfect apartment in a good ski resort with good flight times at a good price. What more can you ask for?!

August 13, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Dear Heather,

Thank you very much for taking the time to review our service, we really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback. We are looking forward to booking your future ski holidays.

Jamie and the Tots Too Team.

Rated 5 out of 5 stars

South Africa- Dhiren Shah

Fantastic holiday-hotels great hotels and overall experience unforgettable. Looking forward to booking our next family holiday with Tots Too.

August 3, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Hi Paul,

It is great to hear your feedback on your South Africa holiday. We really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback.

Dhiren and the Tots Too Team.

Rated 4 out of 5 stars

Helpful, friendly staff

Very helpful staff, understood what I was asking for and kept to my budget. Also followed up with the resort on additional fees and charges that I did not think should apply (for baby kit such as a high chair and stairgates) and agreed to cover the additional charges for me when the resort refused to waive the fees.

August 1, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Thank you very much for taking the time to review our service, we really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are very pleased to receive your feedback. We look forward to booking your future holidays.

Naz and the Tots Too Team.

Rated 5 out of 5 stars

Great service

Friendly and Helpful staff. Very easy to book. Great extras included - transfer, welcome pack etc

August 1, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Thank you very much for taking the time to review our service, we really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback. As promised we are on hand up until and throughout your holiday so please don’t hesitate to get in touch should you need us. We hope you have a wonderful holiday and we look forward to speaking with you again soon.

Best Wishes,
The Tots Too Team.

Rated 5 out of 5 stars

Excellent

They were very helpful and got us a great deal for our holiday. We'd definitely use Tots Too again in the future.

August 1, 2016
Unprompted review
Tots Too logo

Reply from Tots Too

Dear Gedi,

Thank you very much for taking the time to review our service, we really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback. As promised we are on hand up until and throughout your holiday so please don’t hesitate to get in touch should you need us. We hope you have a wonderful holiday and we look forward to speaking with you again soon.

Atarra and the Tots Too Team.

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