touchandcatch.co.nz Reviews 3

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Despite promises NO REFUND !

Purchase elsewhere ! In my experience touchandcatch dont follow through on promises made. Still awaiting a refund that was promised ,many times. 4 weeks now gone =no refund !
Disappointing with a supposedly “kiwi company”.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Inaccurate shipping

Terrible service! I ordered a bag on the 23 June and paid $6.99 for a 1-5 working day arrival - it is now day 10 and still nothing has been delivered. Emailed them to find out what is happening - no response, so phoned them, they blamed the weather for the delay! What nonsense!

June 23, 2024
Unprompted review

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