Touch Of Vape Online Reviews 212

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I can honestly say that this shop in Blaby is fantastic. The choice and range of products are amazing and the customer service is second to none. So welcoming.. so helpful, they cant do enough for y... See more

Rated 5 out of 5 stars

Great shop great service and great staff. If you have any questions or concerns go in and Steve or Will are more than happy to help you out. It’s like having a family member in the industry and they... See more

Rated 5 out of 5 stars

The most helpfull staff, spotless shop. Wouldnt go amywhere else. Fantastic. Thank you Dean

Rated 5 out of 5 stars

I popped into store today for the first time as I only stopped smoking during lockdown so have been buying Products on their website. I was served by Max & he couldn’t do enough for me! We ran into a... See more

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

Welcome to Touch Of Vape. Our mission is to bring the shopping centre to the high street and offer you the very finest experience in vaping. We are a specialist vape boutique and e-cigarette store. Stocking all the leading brands of e-liquids and hardware for vaping and e-cigarettes. There are reports from Public Health England that outline the scrutiny amidst the vaping industry currently and debunk these efforts. Public Health England have stated vaping is 95% healthier than smoking, these reports are made publicly available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Because it’s not shown up I ordered it…

Because it’s not shown up I ordered it on Monday

April 3, 2024
Touch Of Vape Online logo

Reply from Touch Of Vape Online

Hi Alex,

It appers you're order was placed on Easter Sunday, our postal services were closed the following Easter Monday. There was then a stock issue which was communicated with you, but we did not hear a reply until the following Tuesday.

Once we received confirmation from you on the Tuesday, we sent your order out that day. However, there seems to be delays within Royal Mail from the Easter period.

We've chased this up for you but please be aware this is something that is out of our control!

Any other queries or follow up questions, please email us at internetsales@touchofvape.com.

Rated 5 out of 5 stars

Needed to write a review to replace my…

Needed to write a review to replace my old one. Husband visited the shop today and was asked if me (his wife) was OK for liquid as they had returned to the old manufacturer, I was literally on my way to another shop to try their range when hubby called me, and I am so so happy 😊 I didn't have To go anywhere else love the guys at TOV they make the experience a positive one everytime, so off I went to get myself 20 bottles ....just in case ! Glad it wasn't just me and my taste buds ....filled my pod up and I enjoy vaping again so thank you guys !

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick delivery, loads of choices of vapes and juices to choose from makes good Christmas presents

December 18, 2023
Rated 5 out of 5 stars

Best vape shop in the business

Touch of vape are without question the best vape shop in the business. I ordered online the night before and received a message within minutes telling me it was bagged up and ready for me to collect. On arrival to this spotlessly clean, brightly lit shop I spoke with Steve (who is so lovely and helpful) who gave me my order. We proceeded to then have a coffee and a catch up while he stocked up and helped other customers. The service is amazing and they always remember customers names and orders. 10 stars if I could 😁😁

November 17, 2023
Rated 1 out of 5 stars

Bad communication

its been 2 weeks and i still dont know when my order will arrive.... you have to mention that in your website that orders to other countrys take more than 2 weeks so that people know that! Never ordering again

October 24, 2023
Rated 5 out of 5 stars

Excellent shop great service

I can't recommend this shop enough! 1. The customer service is excellent the guys really take time to get to know there customers to the point I could send my misses in and she just told them my name and they new exactly what I needed, great service through out and great knowledge and they don't try to up sell they just get you what you need brilliant shop great staff

September 1, 2023
Unprompted review

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