I was thoroughly impressed with Michael going above and beyond to help me resolve the socket error issue we were experiencing with our FD150. He patiently walked me through step-by-step troubleshootin... See more
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Robin displayed great patience and customer service! She was very kind. I had to call back after the first conversation and she had the same demeanor - let's not forget the humor which helped me not... See more
Mike Abbotts has gone above and beyond for our account continually. He is responsive, knowledgeable, helpful, as well as patient with all our account needs and my many questions. He has made time fo... See more
Found an issue in my account and called. Spoke to a Dominique, who was very attentive and listened to the issue before responding. Did some research on her side and found the resolution right away.... See more
Company details
Written by the company
TouchSuite offers all-in-one payment processing solutions to small and medium-sized businesses. Powering Simple, Fast And Secure Transactions! A leader in payment processing for over 20 years servicing 50,000+ merchants, TouchSuite's fintech solutions help business owners thrive by empowering them to scale quickly, easily, and affordably. TouchSuite's point-of-sale (POS) systems are fully integrated with affordable payment processing services, so that merchants can easily optimize their operations and gain a competitive edge. In addition to our POS systems and merchant processing, we offer access to working capital, and personalized support to our valued clients. With innovative, scalable, and affordable solutions, customers gain a powerful advantage when they choose TouchSuite!
Contact info
1081 Holland Drive, 33487, Boca Raton, United States
- 800-793-3250
- support@touchsuite.com
- touchsuite.com
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Blanca was absolutely amazing
Blanca was absolutely amazing she actually resolved the issue that nobody else seemed to be able to resolve in such a timely fashion very professional very kind I would give her 10 Stars if possible
Tech Support…
Matt and Felix were persistent in resolving my issue.
They are professional and courteous!
ENGLISH SPEEKING PERSON THAT YOU COULD…
ENGLISH SPEEKING PERSON THAT YOU COULD UNDERSTAND AND THAT ACTUALLY DID WHAT YOU WANTED DONE!!!!!!!
Awesome experience!
Matt was super helpful and patient with me! He took the time to answer all my questions and waited while we tested the machine. Give Matt a raise!
Very detailed and helpful
The communication was great. Everything was explained to us in great detail. Very Happy with our experience. Thank You!
Matt was very easy to speak with and…
Matt was very easy to speak with and very clear on his instruction.
Matthew was every bit helpful and…
Matthew was every bit helpful and prompt. It's nice to speak with someone who knows what they are doing! He was polite and knowledgable. It's just nice to speak to an individual that also speaks english and genuinly wants to help! I hope you all will keep this up as you have something many others don't and for this reason we will work together! The less BS, we are always good with. Thanks Matthew and Happy Birthday!
The team is always around to help
The team is always around to help, no matter the issue!
Felix was professional and knowledgeable
Felix was very helpful. His knowledge and professionalism was impressive. He spent a lot of time as our case is a difficult one.
Worst possible experience ever
Worst possible experience ever, they withheld my money and ghosted me.
Very unprofessional
Very unprofessional. Communicating with their clients is terrible at best. They are holding over 120k from our company and refuse to release it.
very nice customer service
Dominique is absolutely amazing
Dominique is absolutely amazing! She is super genuine and helpful!
My experience with Dominique…
My experience with Dominique Jaggon-Morris was the best. She made feel like she has my back. She was very informative.
Best support and tech team!
Matt Burns went above and beyond my expectations in all ends of the process! The whole support team is 5 star worthy and I’d always recommend touchsuite!
I had an issue logging into my account…
I had an issue logging into my account which made me frustrated. I called technical support and Robin Glass was my technician. Not only was she polite and patient, she walked me through my problem step by step and it was handled quickly.
Mike Abbotts has gone above and beyond…
Mike Abbotts has gone above and beyond for our account continually. He is responsive, knowledgeable, helpful, as well as patient with all our account needs and my many questions. He has made time for me on several occasions over the last months and makes sure our account is a priority. Top Notch customer service!
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