TourCompass Reviews 721

TrustScore 5 out of 5

4.8

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Company details

  1. Tour Agency
  2. Tour Operator
  3. Travel Agency

About TourCompass

Written by the company

TourCompass tilstræber at være rejseeksperter på dine vegne. Vi gør det nemt at forvandle din rejsedrømme til unikke og uforglemmelige oplevelser. Vores fantastiske rejser er sammensætte med vores pålidelige og langvarige lokale partnerskaber. De er designet på baggrund af 15 års erfaring og kundefeedback – vi ved, hvad der fungerer, så du med ro i sindet kan koncentrere dig om det vigtigste: at få en uforglemmelig rejse.

Vi ved, at ’eventyr’ betyder noget forskelligt for os alle sammen, og vi forstår også, at det kan være svært – eller måske endda overvældende – at planlægge den helt rigtige rejse for dig og dine nærmeste. Vi tilbyder eventyrrejser der passer til dine behøv, hvad enten det betyder en safari i Afrika, en rejse gennem regnskoven i Amazonas eller at opleve det mystiske og storslåede Asien.

Contact info

4.8

Excellent

TrustScore 5 out of 5

721 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Jeg følte mig så meget tryk i en verden…

Jeg følte mig så meget tryk i en verden som var helt ny for mig og også nogengang ret skrammende. Jeg er britisk og vi vil sige: You had my back when needed !!!! Big thank!!!
I forgot to mention that all the guides I had in vietnam and cambodia where amazing. In cambodia I even had the guide for myself for two days, cycling around in the countryside. OMG, I just loved that guide and all his stories


February 10, 2026
Unprompted review
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Reply from TourCompass

Hej Kenneth,

Mange tak for din positive tilbagemelding på din rejse med os. Det lyder til, at du har fået en masse fantastiske oplevelser med dig hjem fra både Vietnam og Cambodia.

Thank you again! Hope you to welcome you again some time in the future.

Med venlig hilsen
Stine Hjorth
TourCompass

Rated 5 out of 5 stars

Vietnam with TourCompass

We (family of four) went to Vietnam with Tour Compass during Christmas and New Year 2025/2026. We have been very satisfied with everything from communication, mobile app, itenerary, guides, transportations, etc.
Everything went as planned and we're so happy with all the experiences we took with us home. We even received a complimentary hotel rooftop dinner on New Years Eve where we had so much fun.
So big thanks to TourCompass!

December 22, 2025
Unprompted review
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Reply from TourCompass

Dear Carsten,

Thank you very much for your friendly comment.

We are incredibly happy to hear that you and your family have had a good experience in Vietnam. What a nice way to spend New Years Eve!

It is also good to hear that you've been satisfied with the guides. I will forward your kind words to them as well.

We hope to see you again in the future!

Kind Regards

Tijs @ TourCompass

Rated 5 out of 5 stars

God logistik

God logistik, organisation og tryghed

January 28, 2026
Unprompted review
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Reply from TourCompass

Hej Biljana og mange tak for de 5 flotte stjerner.

Godt at høre, at du oplevede god logistik, organisation og tryghed på din rejse. Dejligt når alt fungerer som planlagt og forventet. Trygheden er vigtig, både i forbindelse med købet og under rejsen.

Med venlig hilsen

Lars Møller Pedersen
TourCompass

Rated 5 out of 5 stars

A responsible and helpful travel agency

I used TourCompass to book a trek on Kilimanjaro and I had a great experience. They were very helpful and flexible when planning the trip and they made it fit my wishes completely. They responded to emails in less than 24 hours and were always friendly. Their website was easy to use, and both website and emails gave me detailed information on everything I would need for my trip. They were also helpful during the trip, when I had a question regarding payment at the hotel. I can only recommend this travel agency after my recent trip.

November 24, 2024
Unprompted review
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Reply from TourCompass

Hello Mathilde,

Thank you very much for your kind and positive feedback of your Kilimanjaro trek. We appreciate you taking the time to share your experience with us.

We hope to welcoming you again on one of our tours in the near future.

Best Regards
Inger-Louise Waage Gerner
TourCompass

Rated 5 out of 5 stars

Go to Thailand. No regrets!

We absolutely love Thailand.
We went in march/april of 2024, and we will come back for sure.

Our vacation was set by TourCompass Denmark, and it was perfect in any way possible.

The 14 days roundtrip from Bangkok to the River Kwai to Ayutthaya to Chiang Mai and down to Phuket was an explosion of taste, smell, kindness, beauty and wonders.

It all sums up in the words of a meditation mentor, sitting at the feet at the Big Buddha, Phuket: ‘Live life with no fear and no regrets’.

This is what Thailand will give you and do to you, if you are open to it.

A big shout out goes to three very special people (from Discova Thailand Team) that went above and beyond:

Gun, the amazing guide we had from Bangkok to Ayutthaya.
Pat, the most loving person from the Mon village (by the River Kwai).
Amy, the guide who set up a personal blessing for me and my wife in Chiang Mai.

When words really can’t describe the most special moments in life - what to do - other than say:

Go to Thailand, and go with TourCompass.
You will not regret it.

YOLO!

March 23, 2024
Unprompted review
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Reply from TourCompass

Hi Bo,

Thank you very much for your positive feedback. I am so glad to hear that you have had a fantastic trip to Thailand and some memorable experiences along the way!

We appreciate your shout out to the special people from Discova, who participated in making your trip so memorable. We will make sure to pass your greetings on to them as well.

I hope to welcome you again some time in the future when you are looking for your next adventure.

Best regards
Stine Hjorth
TourCompass

Rated 5 out of 5 stars

Cuba - trip of a lifetime!

From the moment we got in contact and to the moment we said thanks for an unforgettable journey - I have never felt better taken care of and in more safe hands than what I felt with Lamatours/Tourcompass!

Everything was well prepared - explained - detailed and for my anxious mother explained again (and again) !
Before departure every question and/or worry was handled with grace and professionalism - Even during our trip being confused and worried we could call our contact and the communication we got was more than up to par; always being taken serious and always being taken care of in the best way possible!

Every place we stayed was above and beyond - Every meal we ate was made with love - every attraction we saw was what we wished for and more - every person and family we met we enjoyed dearly - the different guides we met we wished we could take home with us simply loveable and likeable and very informative and aware of us as tourists.

An experience my mother and I will never forget - I will never forgot the great country, culture and people of Cuba and its all because our agency had everything (and I mean everything) in check.
All that was left to us was to enjoy and experience an authentic Cuba and we did and want to go back asap.

If you are anxious about going far and wide and have never been to Cuba but have a dream - this is where the dream becomes a reality!!!
I am not related or bribed or got a free trip - I am simply baffled by how well everything ran and how quick I got answers and assistance when I needed it
- Credit where credit is due; hands down the best travel experience in my life I would go to Cuba in a heartbeat (I miss Cuba already) but only if its with the same agency!

August 1, 2022
Unprompted review
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Reply from TourCompass

Dear Rasmus

Thank you very much for taking the time to write such a complete review of your experience with us.

Your positive description of us and our partners on site warms our hearts, as our main goal is to turn travel dreams into unique experiences.

Therefore, we are also happy to have helped you realize your holidays dreams of Cuba, and to hear that you felt safe in our hands during the whole experience.

We believe there is much more to explore out there, and we will be happy to welcome you back for planning your future dream holidays.

Med venlig hilsen
Mikkel Egelund Väänänen
TourCompass

Rated 4 out of 5 stars

Ecuador and Galapagos

TourCompass arranged a well planned trip. During planning periode follow up questions was clarified.

Even during the unpleasent event of cancelled flight they supported with information.

March 17, 2023
Unprompted review
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Reply from TourCompass

Dear Brian

Thank you so much for your positive feedback. We are delighted to hear that you enjoyed a well planned trip to Ecuador and Galapagos with us.

We hope to welcome you again in the future.

Med venlig hilsen
Mikkel Egelund Väänänen
TourCompass

Rated 4 out of 5 stars

Trip to Cuba

Absoulutely fantastic trip to Cuba, 12 days/10 nights everything was planned for us with time inbetween to do our own thing. Would highly recommend TourCompass and Cuba.

Thanks for a great trip :)

ps the only reason i didnt give a 5 out of 5 was some of the initial info was out of date/or not too clear. But that can go for the whole internet on cuba, things are changing so fast that its hard to get correct info from anywhere.

February 17, 2023
Unprompted review
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Reply from TourCompass

Dear Nick

Thank you so much for your nice feedback. We are delighted to hear that you enjoyed a fantastic trip to Cuba with us.

We hope to welcome you again in the future.

Med venlig hilsen
Mikkel Egelund Väänänen
TourCompass

Rated 1 out of 5 stars

Neglected agreement on pickup twice…

Neglected agreement on pickup twice resulting in being late for check-in. No apology was given.

July 28, 2022
Unprompted review
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Reply from TourCompass

Kære Tobias

Vi er kede af at høre hvis noget er gået galt med jeres transfer - det beklager vi. Vi vil undersøge sagen med vores lokale partner.
Har du yderligere informationer i sagen, send det venligst til info@afrika-safari.dk så vi kan komme til bunds i dette.
Fortsat god rejse hjem.

Med venlig hilsen
Elisabeth Simonnæs

Rated 5 out of 5 stars

Service at any time also through a crisis

Hit by the corona crisis we where the unlucky never to travel with Afrika-safari.dk.

I would however highlight our experience as part of the cancelled travel which was quite impressive.

Afrika-safari.dk provided the best possible information in regard to the current status and reasons to delayed of refunds through the danish Government insurance program.

They took the full responsibility of informing us about the progress, even know they would not earn any money on us as a customer.

I have a deep respect for their business model which is trustworthy and beyond the expectations during this period. I hope they will survive this crisis as I would not look for any other broker when we will rebook the travel.

Many thanks for a wonderful experience customer wise, I wish the company and hard working employees all the best and hope to return soon once Covid 19 is over.

P.s. we got the full refund of the travel 😊

July 31, 2020
Unprompted review
Rated 5 out of 5 stars

We had an amazing trip to South Africa

We had an amazing trip to South Africa. First we stayed at Pestana and had 6 Great days of adventure. The room was super nice with a view to Kruger. Great and relaxing place and Excellent service! Food was also very good. After that we went to Cape Town and that was also a fantastic evoerience. We are very Happy with Africa Safari. Top class service and super friendly people. I can warmly recommend.

October 20, 2019
Unprompted review
Rated 5 out of 5 stars

Tanzania and Zanzibar

Tanzania and Zanzibar. Had an amazing time in Tanzania, our tour guide Robert was fantastic. We managed to see the Big 5! Would recommend upgrading and staying in the actual Parks. We went and stayed on the Serengeti and Ngorogoro. The whole experience was first class!

November 11, 2018
Unprompted review
Rated 5 out of 5 stars

Alt fungerede perfect og hotellerne var …

Alt fungerede perfect og hotellerne var gode
Mvh Palle

October 20, 2017
Unprompted review
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Reply from TourCompass

Kære Palle.

Velkommen hjem fra Bali og tusind tak for din tilbagemelding.
Dejligt at høre alt fungerede og I nød hotellerne.

Du er meget velkommen til at vende tilbage, næste gang rejselysten melder sig.

I ønskes en god weekend.


Mange hilsener

Trine Kjær
Asiatours.dk

Rated 4 out of 5 stars

Costa Rica

We had a great trip with Lama tours where everything was well organised and funktioned perfect .Only a few of the hotels was below expected standard (No tele,no refrig,no safe) .

March 19, 2017
Unprompted review
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Reply from TourCompass

Hej Jørn.

Jeg er glad for at høre, at I havde en fin rundrejse i Costa Rica så tak for din feedback.

Med venlig hilsen
Lamatours.dk

Tom Søndergaard

Rated 5 out of 5 stars

Wonderful safari trip

Wonderfull tour. Charles, our guide did his best to make our group feel good. The Lodges facility were just super. Fine and pleasant service-minded-staff. Excellent food.
Interesting, exceptional, expensive and super safari tour.

May 10, 2014
Unprompted review
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