TourScanner Reviews 11

Could not cancel my tour despite the offer saying it was refundable. No customer support, no phone number to call, just silence. Total scam.

A one-stop shop for comparing tours. Before booking a tour (or hotel stay or plane ticket), I always compare the options from different providers to make sure I'm getting the best deal. TourScanner offers an easy way to do this without having to filter through all the sponsored ads on Google, which has become a bit of a mess lately. I've used this site recently to book boat tours and wine tastings in Portugal, France and Spain. The experience was seamless and convenient.

I’ve been using TourScanner to plan several of my latest trips, and I love the convenience of it. I no longer have to spend hours googling the best deals on tickets and tours, as the website compares different travel agencies for me and presents me with the best offers and prices. Highly recommended!

We were deeply dissatisfied with our travel experience and follow up. We made a booking via Tourscanner.com for a trip to Gozo Malta for 120 euros. The booking experience itself was positive and felt trustworthy. On the website itself there was no mention of the tour operator ‘Supreme Travel’. When researching them after the trip, I do see plenty of negative reviews.

The tour itself did not meeting our expectations at all. First of all, we were promised a hotel pickup and drop off. After booking, we were contacted to inform the pickup location was unilaterally modified, which required us to walk 20 minutes to a different hotel. Then we were rushed into a minivan without any context. We were very skeptical because the driver did not ask for our tickets, seemed entirely unaware of the trip details, and was very agitated. We calling via the contact details we received (from Supreme Travel) we received equally confusing information (e.g that the ferry ticket was not included, while this was explicitly mentioned).

After a hectic start, we ultimately boarded the coach bus. During the trip we uncovered other unpleasant surprises: the promised lunch was not included (“this was replaced by a temple visit, but has not been updated on the website”) and we wouldn't be visiting the Citadel in Victoria (“traffic conditions don't allow this”). The train ride was extremely brief and unsafe.

The trip has been the polar opposite of what we wanted and expected. We reached out to Tourscanner. However we then noticed they were only a search engine, and all actual bookings were processed by another firm called Tiqets. We talked to them for support via Whatsapp during the trip and they told us to wait until the trip ended. We waited and reached back out, and were again turned down again. The support was not helpful at all. There was no compensation, and no mention of any changes to improve their information on the site (e.g. mention the tour operator).

In summary: despite of the overall positive reviews of Tourscanner, I would not consider it in the future because they offer falsely advertised tours and are not willing to help afterwards.

It is awesome to find a tour without opening many tabs on other websites. This website collects all of the tours in the most famous websites and displays all together!

We used it recently for a week end in Lisbon. We got best prices for our airport transfers and a city tour. It’s a super simple to use tool that searches for you the best prices for Holidays activities. I 100% recomment it.