I am very impressed with this company. They have a very wide selection of footwear at great prices. The Base chukka boots purchased were considerably cheaper than elsewhere. The ordering process wa... See more
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Company details
Written by the company
Multi-award winning independent footwear retailer Headquartered in Shoreditch, including a store in East London’s Brick Lane We are diverse, we are hard-grafting, we are comfortable doing things our own way We champion youth culture and celebrate our nostalgia We embrace our City & its people
We Promise
Written by the company

- Customer Service
- At TOWER London our customers are king. And if you’re not happy with any aspect of our service, we’re not happy. We are only one click or call away so don’t hesitate to get in touch. Please call +44 (0) 207 781 8500 or email customer-services@tower-london.com or use our virtual customer service application on the website. Our address is: TOWER HQ, 16G Perseverance Works, 38 Kingsland Road, Shoreditch, London, E2 8DD.
- Delivery Options
- TOWER London offers Free Tracked & Signed Standard Delivery as standard for all UK orders over £70. Otherwise our standard delivery charge is £4. Our European and International shipping rates are highly competitive and always shipped tracked.
- Returns
- At TOWER London we want you to be happy with your purchases and confident that you've found the perfect footwear. If a return is necessary we can accept returns up 14 days from the date of purchase. If you have ordered the wrong item(s) or simply had a change of heart, all item(s) must be returned in the original and suitable condition for re-sale, with any associated products, tags and boxes intact. We will reject returns that are not in a suitable condition for resale.
- About Us
- WINNER - 'Independent Footwear Retailer of the Year' at Drapers Footwear Awards 2020 |WINNER - 'Independent Footwear Retailer of the Year' at Drapers Footwear Awards 2018 | WINNER - 'Independent Footwear Retailer of the Year' at Drapers Footwear Awards 2016 | WINNER - 'Best Footwear Retailer' at the Pure London Best of British Independent Retail Awards 2015 | WINNER - 'Independent Footwear Retailer of the Year' at Drapers Footwear and Accessories Awards 2014 | FINALIST - 'Best Store Design' at Drapers Independents Awards 2014 | FINALIST - 'Best Footwear Retailer' at Pure London Buyers Power List 2014
FREE TRACKED UK DELIVERY AS STANDARD FOR ALL ORDERS OVER £70
All orders shipped tracked
Contact info
TOWER London HQ, 16G Perseverance Works, 38 Kingsland Road, Shoreditch, London, United Kingdom, E2 8DD, London, United Kingdom
- +44 (0) 207 781 8500
- customer-services@tower-london.com
- tower-london.com
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This was the first time that I used…this site
This was the first time that I used this site and I was very impressed with the experience from the beginning to the end. The boots arrived very quickly and I will definitely be ordering from this site again,
Quality is definitely a must but saying that, thats what your getting.
From ordering to the door didn't take long & the boots are excellent but havnt had time to wear them yet .
Prompt service good price, lovely boots
Excellent service, well informed and good delivery timeline.
Fast delivery and great customer…
Fast delivery and great customer service.
Speedy delivery great service
Great selection of clothing brands for…
Great selection of clothing brands for me I have purchased a few items happy with delivery too.
Good products last a long time good and…
Good products last a long time good and fast delivery also nice to receive extra 10per cent on sale goods now with good foot wear my husband walks for miles the leather uppers on his boots is nice leather
Excellent service, quality products, reasonable prices
Easy to use website. Quality products. Reasonable prices
Great product at an excellent price…
Great product at an excellent price with fast delivery. Really happy
The Clarks wallabees
The Clarks wallabees, I ordered were the cheapest I had seen online, delivery was great, ordered on the Monday, in my hands by Thursday and 10% off because it was my first order.
Outstanding!!
I wanted a very specific pair of boots - right size, colour and make, but at the right price. Tower were amazing! Exactly what I was looking for - a great discount - and the quickest purchase I've made in ages. Next thing was, they arrived!! So quick - thanks all at Tower :)
No complaints
No complaints, quick delivery, good communication and a great pair of boots at a decent price.
Great Communication and service.
Great Communication and service.
Had to initiate a return due to size, process was very smooth.
I'm extremely satisfied with my…
I'm extremely satisfied with my purchase. I love my new boots. Delivery service was one of the best I've experienced. I look forward to purchasing more items in the near future. Thank you for your services 😊
Updated regularly about my order
Updated regularly about my order, arrived promptly with no issues!
Really good price for Fly London boots
Really good price for Fly London boots. Quick service.
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