The customer service at my local branch. The Branch Manager, Angela and her assistant, Tasha are so professional and friendly. They greet you with a smile and is eager to help you out anyway possible... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
One of the best loan companies around. Great customer service, fast and easy and never all the unwanted calls way before due date, highly recommend.
Company replied
I love doing business with tower loans they have always gave me what I need and ask for they have never turned me down.
Company replied
Fast, friendly service.
Company replied
Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Athens
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
639 Highway 72 West, 35611, Athens, AL, United States
- 256-262-6838
4.6
Excellent
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff was very helpful and fast.
September 11, 2026
Reply from Tower Loan - Athens
Thank you immensely, Morris. We are glad our staff provided helpful and fast service at Tower Loan.
The costumer service is great everyone…
The costumer service is great everyone is great
August 11, 2026
Reply from Tower Loan - Athens
Thank you for sharing your experience. We are glad our team made a great impression. Your kind words mean a lot to us at Tower Loan.
Helpful and courteous
The staff are always very helpful and courteous when we call or walk in.
August 13, 2026
Reply from Tower Loan - Athens
We are glad to hear the staff at Tower Loan are consistently helpful and courteous. We appreciate you sharing your experience, Jennie.
The customer service at my local…
The customer service at my local branch. The Branch Manager, Angela and her assistant, Tasha are so professional and friendly. They greet you with a smile and is eager to help you out anyway possible with your financial needs.
The service at this Branch is like dealing with a friend not just another customer making a payment.
August 12, 2026
Reply from Tower Loan - Athens
Thank you, Steve! Angela and Tasha exemplify the friendly, professional service we strive to provide every customer at Tower Loan.
Everything went as smooth as possible
Everything went as smooth as possible. I am very pleased with the service and attitude of the company and staff.
June 25, 2026
Reply from Tower Loan - Athens
Thank you, Jimmy. We are pleased everything went smoothly and that our staff's service and attitude met your expectations.
They make it easy
May 20, 2026
Reply from Tower Loan - Athens
We are pleased to hear we make it easy for you. Thank you for choosing Tower Loan.
The ladies in the Athens location are…
The ladies in the Athens location are polite friendly and willing to go the extra mile to satisfy.
May 14, 2026
Reply from Tower Loan - Athens
We are absolutely thrilled to hear our Athens team provided such excellent service. Thank you for recognizing their dedication.
Reply from Tower Loan - Athens
Thank you for your wonderful feedback! We are glad to hear about your positive experience with our team.
One of the best loan companies the place to goaround
One of the best loan companies around. Great customer service, fast and easy and never all the unwanted calls way before due date, highly recommend.
February 4, 2026
Reply from Tower Loan - Athens
Thank you for your review. We appreciate your kind words about our customer service and recommendation.
Great staff
Great staff, always willing to work with those who have fallen on difficult financial times.
February 7, 2026
Reply from Tower Loan - Athens
Thank you for sharing your kind words about our staff and their commitment to helping during difficult times.
Very nice and helpful .
December 23, 2025
Reply from Tower Loan - Athens
Thank you for sharing your positive experience. We appreciate your kind words about our helpful service.
I love doing business with tower loans…
I love doing business with tower loans they have always gave me what I need and ask for they have never turned me down.
December 13, 2025
Reply from Tower Loan - Athens
Thank you for taking the time to share your experience. We appreciate your loyalty and trust in Tower Loan.
They always got your back
December 3, 2025
Reply from Tower Loan - Athens
Thank you for sharing your trust in Tower Loan. We appreciate your loyalty and support.
Wonderful place Nice people great customer service
Nice people great customer service
October 14, 2025
Reply from Tower Loan - Athens
Thank you for highlighting our wonderful people and great customer service. Your feedback means everything to us.
Excellent friendly customer service
Excellent friendly customer service. Helpful and understanding of our needs.
October 17, 2025
Reply from Tower Loan - Athens
Thank you for your review, Gloria. We deeply value your recognition of our friendly customer service and understanding approach.
They are such great people always…
They are such great people always willing to help if you need it
August 15, 2025
Unprompted review
Reply from Tower Loan - Athens
Thank you for your kind words and positive feedback. We're pleased to hear that you had a great experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future.
Tasha and Angela explained everything…great
Tasha and Angela explained everything and showing how to build my credit
July 16, 2025
Reply from Tower Loan - Athens
We're glad to hear that Tasha and Angela were able to assist you in understanding how to build your credit. Your positive feedback is greatly appreciated. Thank you for choosing our services!
The lady was so nice and kind helped me alot
I'm so grateful they helped me that's a good place and a nice and kind and happy atmosphere
July 15, 2025
Reply from Tower Loan - Athens
We're glad to hear that you had a positive experience and appreciated our friendly atmosphere. Your feedback is greatly appreciated. Thank you for choosing us!
Reply from Tower Loan - Athens
We're glad to hear you found our service fast and friendly. Your feedback is greatly appreciated and we look forward to serving you again in the future.
Satisfied!!!
The process was very simple and professionally done with nothing but 100% satisfaction from beginning to the end. Tosha and Angela were both absolutely amazing throughout the entire process 😁
May 20, 2025
Reply from Tower Loan - Athens
Thank you for the 5-star rating and the positive feedback. We're glad to hear that you found our process simple and professional. It's wonderful to know that Tosha and Angela were able to assist you effectively throughout your experience. Your satisfaction is our top priority.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.