I have been a customer of this company for a long time and have been treated fairly in the process of borrowing, even if the personnel changes overtime. I believe that shows a solid character of the... See more
Company replied
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See what reviewers are saying
I have been doing business with this location for the last 8 years, even that the interés is high on the loans, they always approved me a loan.
Company replied
The young lady was kind, knowledgeable , polite,friendly and very professional. Getting the help I need was an easy process, she explained everything, and it didn’t take much time. My experience over... See more
Company replied
The team at the aurora location were great! Well knowledgeable and explained the process correctly, Ayesha was great and helped me with the loan process, would recommend if in need for a little help... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Aurora
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
481 North Commons Drive, Unit F, 60504, Aurora, IL, United States
- 630-585-9268
4.5
Excellent
39 reviews
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Friendly people
August 8, 2025
Reply from Tower Loan - Aurora
Thank you for your positive feedback! We're pleased to hear that you found our team friendly. We look forward to serving you again in the future.
Reply from Tower Loan - Aurora
Thank you for the 5-star rating! We're glad to hear that you had a positive experience with our DJ. Your feedback is greatly appreciated and we look forward to serving you again in the future.
This is my third time using this…
This is my third time using this company the first two times I never had an issue. Staff was amazing accurate doing their jobs. The last time I just came from there the staff was very unprepared and one of the member Tiesha Gordon to be exact made a comment about one of the employees that used to run that location when I asked about her she said oh I know she’s a big back referring to her weight absolutely unacceptable and rude. I was so embarrassed for her to even say that to me, you guys should really watch the face of your team because they will rub you the wrong way, especially if they’re talking about other employees in front of customers
July 7, 2025
Unprompted review
Reply from Tower Loan - Aurora
We're truly sorry to hear about your recent experience. We strive to maintain a professional and respectful environment for all our customers and staff. Your feedback is important to us and we will address this issue internally to ensure it doesn't happen again. Thank you for bringing this to our attention.
Reply from Tower Loan - Aurora
Thank you for your positive feedback! We're glad to hear that you found our service helpful and friendly. We strive to provide the best experience for our customers.
They very friendly an courteous,very…
They very friendly an courteous,very helpful an welcoming.
June 25, 2025
Reply from Tower Loan - Aurora
Thank you for the positive feedback! We're glad to hear that you found our team to be friendly, courteous, and helpful. We strive to provide a welcoming environment for all our customers. Your satisfaction is our top priority.
This company has helped me a ton
This company has helped me a ton. They worked on my behalf to secure a loan for me. I highly recommend them. They are very friendly and helpful. Thank you so much for helping me when no one else will.
June 21, 2025
Reply from Tower Loan - Aurora
We're glad to hear that you had a positive experience with us. Your recommendation means a lot. It's our goal to provide friendly and helpful service to all our clients. Thank you for your kind words.
Reply from Tower Loan - Aurora
We're happy to hear that you felt respected and supported. Thank you for sharing your positive experience with us!
Reply from Tower Loan - Aurora
We're glad to hear that you found our team to be nice and helpful. Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience with us.
Very well,nice & helpfull
May 22, 2025
Reply from Tower Loan - Aurora
Thank you for the positive feedback! We're glad to hear that you found our service helpful and pleasant. We strive to provide the best experience for our customers.
This transaction went beyond my…
This transaction went beyond my expectations.Thank you!!
May 14, 2025
Reply from Tower Loan - Aurora
We're glad to hear that your transaction exceeded expectations! Your positive feedback is greatly appreciated. Thank you for choosing our services!
Very friendly staff
May 7, 2025
Reply from Tower Loan - Aurora
We're glad to hear that you found our staff friendly. Your feedback is appreciated and we'll continue to strive for excellence in our service. Thank you for your review!
Reply from Tower Loan - Aurora
We're glad to hear that you appreciate our flexible funding options. Your positive feedback is much appreciated. Thank you for choosing our services!
The loan granting process was very…
The loan granting process was very professional, smooth and easy.
March 12, 2025
Reply from Tower Loan - Aurora
We're glad to hear that you found our loan granting process to be professional, smooth, and easy. We strive to provide efficient and straightforward services. Thank you for your positive feedback!
DO NOT USE THIS COMPANY UNDER ANY…
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES....If you do not pay loan on the EXACT DATE it is due they will call you numerous times a day, call your family members they find online, tell them very personal information about you and LIE TO THEM...DO NOT USE THIS COMPANY...YOU WILL REGRET IT!!!
Update: notice how they didn't deny anything just I was exaggerating the one day late thing and called "family members" references...when I NEVER gave them ONE reference LIERS!!!!!!!.....they are a horrible lending institution and I have been filing all the complaints I have!!! I hope they get FINED!!!
February 22, 2025
Unprompted review
Reply from Tower Loan - Aurora
We're truly sorry to hear about your experience. We take your feedback seriously and are committed to maintaining the privacy and trust of our customers. Your review is a little exaggerated as we do not call any references because you're one day late.
The ease of applying for a loan and…
The ease of applying for a loan and receiving the funds was easy and fast. Thank you all for the great services you provide.
February 6, 2025
Reply from Tower Loan - Aurora
We appreciate you taking the time to share your positive experience. We strive to make the loan process as smooth and efficient as possible for our customers. We're glad to hear that we were able to meet your expectations.
Everyone I spoke with was very…
Everyone I spoke with was very professional, friendly and explained the process very well. They took the time to answer all my questions/concerns and overall it was a very positive experience.
February 12, 2025
Reply from Tower Loan - Aurora
Thank you for the 5-star rating! We're glad to hear that our team was able to provide you with a professional and friendly service. Your positive experience is what we strive for every day. We appreciate your feedback!
Reply from Tower Loan - Aurora
Thank you for the perfect rating and kind words. We're glad to know that our efforts are appreciated. We look forward to continuing to serve you.
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